Jenifer Pierce | Page 3

My car runs beautifully after the mechanics fixed my steering column. I very much appreciate the shuttle drive to work while my car was worked on. Everyone is very friendly (important to me) except one steering column. I very much appreciate the shuttle drive to work while my car was worked on. Everyone is very friendly (important to me) except one of the computer techs in the office. He’s not so much openly rude but not friendly at all. Maybe he doesn’t like his job or people? More

by CMDAGATI Verified Customer Verified Customer

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My sales person was the best, I have had ever. Nice gentlemen, direct no B/S. The rest of the folks were also great. I weas very pleased with this dealership gentlemen, direct no B/S. The rest of the folks were also great. I weas very pleased with this dealership More

by Larry Verified Customer Verified Customer

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Weston Kia is the place you want it to be when it’s time to get a new car. I can’t stress that enough. After having shockingly bad experiences with car dealerships in Washington. Between unprofessionalis to get a new car. I can’t stress that enough. After having shockingly bad experiences with car dealerships in Washington. Between unprofessionalism, dishonesty, inconsistencies. Paired with the current car shortage I felt completely discouraged. Also I waited until I NEEDED a car to go car shopping. I don’t recommend that at all. Back to my experience with Weston Kia. This Tuesday I was told the Kia Seltos I had been looking into buying was available and on the lot at a car dealership here in Washington state. I gave the lady on the phone all my information and we arranged for me to sign the paperwork that day after work. I had already taken test drives of this car and I’ve been researching for weeks. I was a serious buyer and the only thing stopping me from getting my car was that I couldn’t find it. (This car shortage is the real deal) if you’re looking for a car right now and find the one you’re interested in, do not hesitate because it will get snapped up from under you right away! Anyway, this lady told me she had the keys and I started filling out my application etc. etc. only to be told shortly after that they sold the car to someone else. This was the 3rd car I had lost and it was looking like I was going to have to wait at least a month to get what I wanted, but the problem was I needed a new car. Out of desperation I decided to search for the car in nearby states and saw that Weston had 1! I wanted to make sure this car was actually on the lot because I had dealt with more than one dealership keeping sold cars on their website implying to me through email that they are still available. Trying to get me in for a test drive and being completely misleading. Little did I know the bad fortune I’d been experiencing was about to change. Not 1 minute passed when the absolute angel Jenifer (the internet manager at Weston Kia) called me about my inquiry. Right away she was different from the others and that just continued throughout my entire experience. She was extremely prompt, professional, kind, genuine, informative and beyond helpful. She bent over backwards for me and went above and beyond. The following are just a few of the reasons I’m thrilled to have given my business to Weston Kia and why I’ll be HIGHLY recommending them to anyone I know who needs a car in future. Jenifer got back to me about price right away and the price was fair for sure. She arranged it so that I was able to travel to Oregon the following day to purchase this car. Originally it was not thought possible as certain specials were to end that day. She arranged for me and my friend to be picked up at the train station when we arrived in Portland and taken over to Weston Kia and so much more. Everyone I worked with yesterday once I arrived to pick up my Seltos was great. A big thank you to everyone. But especially Jenifer! More

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I will have to say that I have never had a better experience when buying a vehicle! This being my first NEW vehicle, I was nervous and apprehensive. These feelings disappeared within the first five m experience when buying a vehicle! This being my first NEW vehicle, I was nervous and apprehensive. These feelings disappeared within the first five minutes after meeting Scott Vaughn! I have, and always will, recommend that people buy from Weston Kia and Scott Vaughn! Very cool dude! More

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I'm new in the area, Weston Dealership was highly recommended, I wasn't disappointed. It's obvious they strive for customer satisfaction. They took care of my recall issue within the time promised, i recommended, I wasn't disappointed. It's obvious they strive for customer satisfaction. They took care of my recall issue within the time promised, in addition to another gratuitous request....and all with smiles! More

by lrsmpsn73 Verified Customer Verified Customer

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Courteous, knowledgeable, on time. They were very helpful. They also kept me up to date on what was being done and the cost of each thing done. helpful. They also kept me up to date on what was being done and the cost of each thing done. More

by bonniefour Verified Customer Verified Customer

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One word great don’t need twenty five words besides I don’t like these surveys your wastein my time I will verbally tell you if you screwed up. don’t like these surveys your wastein my time I will verbally tell you if you screwed up. More

by ekim7050 Verified Customer Verified Customer

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Always encouraging and helpful. From making a timely appointment to keeping me updated while I am waiting, the wonderful and kind staff are the best. appointment to keeping me updated while I am waiting, the wonderful and kind staff are the best. More

by ltmac2004 Verified Customer Verified Customer

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Mike was the best. He explained everything and made sure I was comfortable with everything. He also sold Me my first car years ago so we were already familiar I was comfortable with everything. He also sold Me my first car years ago so we were already familiar More

by Kgood55 Verified Customer Verified Customer

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When you disconnect the car battery you should inform your clients that the car is ready with a caveat.. that it needs to complete a drive cycle prior to you taking it to a DEQ.. I learned this aftern your clients that the car is ready with a caveat.. that it needs to complete a drive cycle prior to you taking it to a DEQ.. I learned this afternoon after you completed recall work this past Friday and went to DEQ to learn I could not register my car because of this.. I did not know what a drive cycle was until then.. Called you and tech was telling receptionist vague instructions.. asked for manager and while he was explaining it phone disconnected when I called back service department did not answer phone after may rings.. Called back several times and when transferred the phone rang endlessly with no one answering… You have many people working there and no one to answer phone.. Bad enough I have to spend time taking in my car for recall work.. but then not told about a drive cycle car needs to complete due to a battery disconnect.. prior to having your car inspected by DEQ is very frustrating.. and a total waste of my time .. I am sure I have not been to only person.. that this has happened to… Easy fix is to create a standard FYI notice to customers that their batteries has been disconnected and explaining this to them and stapling it to their receipt.. when they are picking up their car… It’s that’s simple .. do I sound annoyed yes I am.. More

by Ray Verified Customer Verified Customer

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