Jennifer Bowen | Page 19

It’s just now been a year since I picked up a new F150 Lightning (which deserves its own page full of praise) and had hands down my best dealer buying experience here. Right from the beginning Kyle C. my Lightning (which deserves its own page full of praise) and had hands down my best dealer buying experience here. Right from the beginning Kyle C. my salesman was prepared for my arrival and extremely knowledgeable on the product. There were no surprises on numbers and the deal was impossible to beat. They were sensitive to my needs on the trade in and made it work. I got the sense from the whole transaction that they don't play games here, they just put their best foot forward always. Jenn B. in the finance office was also impressive. She was fast but clear, she recommended relevant add ons without putting pressure on me and got me a great deal on some extra genuine ford warranty time. very happy all around, great to have a new car and not have it soured by a bad buying experience. This team gives Ford a good name. I’ve also had my car here for service a few times and when I say they go above and beyond, I mean it…. They have had a few moments they could easily have turned away my special requests and instead they have gone above and beyond to show me they care about my business and my truck. Mobile service and the on site deserve high praise. They are prepared, have a positive attitude about EV’s, have remembered to follow up at every step, and took great care of my truck. More

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Bo at Klaben (BoAllen Stewart) was the best help the entire time we were ordering our new transit van. We highly recommend his help, and the entire team at Klaben. He pulled in his co-worker Louis, who entire time we were ordering our new transit van. We highly recommend his help, and the entire team at Klaben. He pulled in his co-worker Louis, who is proficient in ordering transit vans, to make sure that they could correctly answer all our questions as a team. Bo was honest and trustworthy from start to finish, providing amazing advice and making sure our van was exactly what we wanted. He gave us appropriate updates throughout the ordering process, so we were never wondering what the next step would be for us. His attention to detail was exceptional. He paid attention to everything we needed and our new van was perfect. It was such a pleasant experience, and now our family is set for years to come! More

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It was a wonderful experience! Luke Deegan was a pleasure to work with. He was very knowledgeable and kind. Jennifer Bowen in finance was so sweet and did a great job explaining al Luke Deegan was a pleasure to work with. He was very knowledgeable and kind. Jennifer Bowen in finance was so sweet and did a great job explaining all of the optional packages. We couldn't have asked for a better experience with everyone that we came in to contact with, including David Klaben. We will definitely recommend Klaben to our friends and family. More

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Dealership kept me well informed on the status of the car throughout the unique circumstances we were dealing with. throughout the unique circumstances we were dealing with. More

by bkelly116 Verified Customer Verified Customer

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Great dealership! Customer service is outstanding. They were able to put me in a car when other dealerships could not. Customer service is outstanding. They were able to put me in a car when other dealerships could not. More

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Great person to deal with and I will keep going to him for everything l get. for everything l get. More

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Luke and Klaben offered exceptional customer service. They were easy to work with! I recommend them for your next vehicle purchase. They were easy to work with! I recommend them for your next vehicle purchase. More

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very good place to buy, and people to work with. very happy with the whole experience very happy with the whole experience More

by ddengate Verified Customer Verified Customer

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Had a great experience with Gragg, Tim and Jennifer! All three are very nice, personable and professional. They all knew their jobs very well. There was absolutely no pressure from any of them. Like All three are very nice, personable and professional. They all knew their jobs very well. There was absolutely no pressure from any of them. Liked this dealership very much!! And LOVE my 2025 Lincoln Nautilas! More

by Judy M Verified Customer Verified Customer

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Everyone was patient, easy to work with, and explained everything very quickly, even purchasing remotely! everything very quickly, even purchasing remotely! More

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