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Jennifer Cacciola
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Jennifer Cacciola | Page 4
Certified Sales Consultant
Universal Hyundai
12801 South Orange Blossom Trail,
Orlando, FL 32837
63 Reviews
Dealership Experience
6 yrs, 4 mos
Industry Experience
6 yrs, 4 mos
Languages Spoken
English
63 Reviews
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63 Reviews of Jennifer Cacciola
Verified Customer
Helpful 
October 19, 2022
An unfortunate experience at Universal Hyundai of Orlando Regardless of the current lack of inventory, selling a scratched-up car, like new, is unacceptable. The seller Jennifer, very kind indeed, Orlando Regardless of the current lack of inventory, selling a scratched-up car, like new, is unacceptable. The seller Jennifer, very kind indeed, claims that she had no knowledge of this. It is hard to believe that an apparently "Brand New" car comes directly from the manufacturer with places, where someone obviously sands it to solve a problem. It is difficult to detect something like this, when you go to buy a car at a dealer, trusting that you are buying a Brand New car and not knowing where to look. Whether whoever was selling it was aware of this or not, that's not my problem as a customer. I paid for a new car and by the way 5000 dollars above its real price. Before writing this review, I gave the seller the opportunity to solve the problem, according to her, she did everything possible to help, she spoke with the service manager, who according to her, agreed that he would call me, however, nobody called me to solve the problem, after having sold a car in these conditions, words are not enough, you have to follow up, mainly from where the problem was created, which was in the sale, until the solution is found same. They cannot pass on to me the problem that they created by selling a car that was not in optimal conditions to catalog it Brand New, so that I call the service manager or whoever, to solve the problem, I am the client and I paid, they are the ones who have to worry and take care of solving it, who were the ones who created the problem. Therefore my warning, if you do not want to go to a dealer with a magnifying glass to check the car from start to finish, do not go to this dealer. More
by ALFREDO
Other Employees Tagged: Jose Cepeda, Johnathan Weidner
October 13, 2022
Their customer service was incredibly above what I expected. Thank you! I love my SUV expected. Thank you! I love my SUV More
by CDUNCAN0720
Other Employees Tagged: Robert Redford
August 21, 2022
The dealership was very friendly and it took no time for a saleswoman to assist me and my family. a saleswoman to assist me and my family. More
by MISSCHELLEYCHELLE
Other Employees Tagged: Hector Riquel
August 13, 2022
They are very friendly and try their best to keep you happy and very little pressure happy and very little pressure More
by PETEVH26
Other Employees Tagged: Luis Narvaez, Carlos DeJesus
July 05, 2022
Jennifer and the financial advisor were great. Jennifer took the time to explain all the features of the car. I was very pleased with her attention to detail and professionalism. Jennifer took the time to explain all the features of the car. I was very pleased with her attention to detail and professionalism. More
by LARACUENTAJM
Other Employees Tagged: Simo Bassi
June 29, 2022
It did take a very long time to get a decision about my car and of a new car car and of a new car More
by COLLEEN19722003
Other Employees Tagged: darrin diaz, Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Simo Bassi, Brian Cortes, Errol Gillette , Luis Arevalo, Yadriel Morales
June 25, 2022
Thank you for my new car! Everything was great. Thank you Michael and Thank you Jonathan Everything was great. Thank you Michael and Thank you Jonathan More
by JSVK7091
Other Employees Tagged: darrin diaz, Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Brian Cortes, Errol Gillette, Michael Hernandez , Luis Arevalo, Jonathan Writtenberry
May 10, 2022
The sales persons were very knowledgeable and friendly and did everything possible to ensure I had a good buying experience. and did everything possible to ensure I had a good buying experience. More
by MIGUEL.OQUENDO045
Other Employees Tagged: Alexis Ramos, Errol Gillette
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