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Jeremy Englert

Overview Reviews (316) Inventory (509)

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Jeremy Englert

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Jeremy Englert | Page 12

Service Advisor

Mike Murphy Ford Inc

565 West Jackson St.
Morton, IL 61550

LETS GO BLUES!

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4.8

316 Reviews

LETS GO BLUES!

Overview Reviews (316) Inventory (509)

4.8

316 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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316 Reviews of Jeremy Englert

March 08, 2022

Dealership Rating

Employee Rating

Vehicle has been there 3/4 times. Still have not figured out the problem. The people are always courteous. Still have not figured out the problem. The people are always courteous. More

by Gleefully.

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Pete Katus, Paul Ekstam

Helpful 0

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Mar 08, 2022 -

Mike Murphy Ford Inc responded

Thank you for your feedback. We appreciate your business and are sorry to hear that we fell short of your expectations. Please don't hesitate to reach out if we can of any further assistance. We're always happy to help! We get it….Price Sells Cars! Mike Murphy Ford

February 24, 2022

Dealership Rating

Employee Rating

They were very good with the gas smell. They fixed an unknown problem with a second visit. Thanks for the service. They fixed an unknown problem with a second visit. Thanks for the service. More

by rreidner13

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Mitch Urbanc , Pete Katus

Helpful 0

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Feb 25, 2022 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

February 09, 2022

Dealership Rating

Employee Rating

Great dealership. Very professional employees. Have always taken good care of all my needs. I have bought probably 10 vehicles from them. always taken good care of all my needs. I have bought probably 10 vehicles from them. More

by JERRY.DUBOIS

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Mike Murphy , Jeff Lynch , Pete Katus

Helpful 0

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Feb 10, 2022 -

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

February 08, 2022

Dealership Rating

Employee Rating

The staff was Courteous knowledgeable informative they serviced my car and made sure everything was working fine serviced my car and made sure everything was working fine More

by PEEKABOO3102

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Robin Berglin, Bryan Wingfield, Matt Gensler , Pete Katus

Helpful 0

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Feb 08, 2022 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

February 03, 2022

Dealership Rating

Employee Rating

Great dealership everybody is real friendly service department does a great job get your car in and out fast department does a great job get your car in and out fast More

by Jeff

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Murphy , Bryan Wingfield, Mitch Urbanc, Levi Smith, Matt Gensler , Pete Katus

Helpful 0

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Feb 03, 2022 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, Jeff, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

January 30, 2022

Dealership Rating

Employee Rating

Everyone is great at Mike Murphy Ford, but the prices have definitely gone up for oil chanoes, etc.! have definitely gone up for oil chanoes, etc.! More

by conwaes

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Robin Berglin, Bryan Wingfield, Matt Gensler , Pete Katus

Helpful 0

Report | Print

Jan 30, 2022 -

Mike Murphy Ford Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

January 26, 2022

Dealership Rating

Employee Rating

Work done as instructed. No charge due to having Ford pass . This helps financially. ThNk you. pass . This helps financially. ThNk you. More

by imwomanhmr5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Robin Berglin, Bryan Wingfield

Helpful 0

Report | Print

Jan 26, 2022 -

Mike Murphy Ford Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

January 24, 2022

Dealership Rating

Employee Rating

Problem not solved. Poor communication. No loaner. Had my truck close to 2 weeks. Had to take truck to another Ford dealership to fix. truck close to 2 weeks. Had to take truck to another Ford dealership to fix. More

by Nassauduo

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Helpful 0

Report | Print

Feb 07, 2022 -

Mike Murphy Ford Inc responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mike Murphy Ford

January 18, 2022

Dealership Rating

Employee Rating

Kind, efficient, eager to please, very knowledgeable, friendly, clean, nicely personable, good at listening and understanding of customers needs friendly, clean, nicely personable, good at listening and understanding of customers needs More

by t.shaws1969

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Bryan Wingfield, Matt Gensler , Pete Katus

Helpful 0

Report | Print

Jan 19, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

January 08, 2022

Dealership Rating

Employee Rating

Got in and out quickly with courteous personnel just like my sales experience... facility was clean and organized my sales experience... facility was clean and organized More

by STARMAN2

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Bryan Wingfield, Matt Gensler , Brandon Salvati

Helpful 0

Report | Print

Jan 08, 2022 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

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