Jeremy Englert
Jeremy Englert at Mike Murphy Ford Inc
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Jeremy Englert | Page 11

Service Advisor

Mike Murphy Ford Inc

565 West Jackson St.
Morton, IL 61550

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4.8
318 Reviews

LETS GO BLUES!

4.8

318 Reviews

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318 Reviews of Jeremy Englert

April 13, 2022

Dealership Rating
Employee Rating

All employees were polite and courteous. We are disappointed that we received our vehicle back to find none of the issues were resolved. More

by ELEVATORMAN75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Alicia Holden , Tyler Coughlin

Apr 25, 2022

Mike Murphy Ford Inc responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. We will have our Customer Service Specialist reach out to you and see what we can do to turn things around and make sure the same thing doesn't continue to happen. Mike Murphy Ford

April 12, 2022

Dealership Rating
Employee Rating

Service person was awesome. Best service department around. Would never go anywhere else for my service needs. More

by Jer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 13, 2022

Mike Murphy Ford Inc responded

We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

April 08, 2022

Dealership Rating
Employee Rating

Firstly, Robin, who does scheduling, is by far the best person I’ve ever worked with to schedule ANYTHING. She really tries her best to squeeze us in on a tight schedule and is so patient and kind. Secondl More

by KATE.SOUTHERLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robin Berglin, Bryan Wingfield, Matt Gensler , Pete Katus

Apr 10, 2022

Mike Murphy Ford Inc responded

Thank you so much for your kind review, Kate! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

April 02, 2022

Dealership Rating
Employee Rating

They didn’t even begin the work during my two-day appointment window. They didn’t start working on it for another week after I dropped it off. No one told me ahead of time, or even when I dropped the More

by dm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Robin Berglin, Matt Gensler , Pete Katus

Apr 19, 2022

Mike Murphy Ford Inc responded

We're sorry that you didn't have a completely satisfying visit. Thank you for providing your contact information. Our Service Coordinator, Robin, will be reaching out to you Thank you for your time, and hopefully, we can get to the bottom of this. Mike Murphy Ford and hopefully we can get to the bottom of this. Mike Murphy Ford

March 28, 2022

Dealership Rating
Employee Rating

The service was very good and the price was fair to, and hardly no wait, Will come back More

by MMONTGOMERY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 28, 2022

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

March 27, 2022

Dealership Rating
Employee Rating

Been with you for a long time very satisfied with every visit! Love my Bronco Thanks for every thing More

by dkawolsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2022

Mike Murphy Ford Inc responded

Here at Mike Murphy Ford Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! We get it….Price Sells Cars! Mike Murphy Ford

March 24, 2022

Dealership Rating
Employee Rating

Everyone that is saw on the visit was friendly and helpful. They called to let me know when my vehicle was done. More

by mary_bye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robin Berglin, Bryan Wingfield, Matt Gensler , Pete Katus

Mar 25, 2022

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

March 22, 2022

Dealership Rating
Employee Rating

Excellent very professional will continuing using this dealership for all my parts and service needs. Mitch service manager have went over and obave to help us with special needs. I have recommended this More

by SNOW_MAX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mitch Urbanc, Bryan McIntosh

Mar 22, 2022

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

March 19, 2022

Dealership Rating
Employee Rating

The service team at Mike Murphy ford is outstanding. I’m very happy that I chose Mike Murphy ford dealership to work on my 2021 ford transit. I would recommend them to anyone. More

by Pemert113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 21, 2022

Mike Murphy Ford Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

March 15, 2022

Dealership Rating
Employee Rating

Excellent. Friendly. Knowledgeable Would recommend to anyone for buying a vehicle or for service needs. More

by REXB94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robin Berglin , Pete Katus

Mar 15, 2022

Mike Murphy Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

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