Jeremy Olsen
Jeremy Olsen at Lithia Hyundai of Reno

Jeremy Olsen | Page 10

Service Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.6
126 Reviews

Dealership Experience

12 yrs, 5 mos

Industry Experience

27 yrs, 5 mos

4.6

126 Reviews

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126 Reviews of Jeremy Olsen

December 31, 2022

Dealership Rating
Employee Rating

Amazing team! !! Always had a great experience there at Lithia. The team is very helpful and honest. Won't take my car anywhere else!!! More

by HEATHER.L.FOSTER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Clunie, Lance Smith, Donald Ostrom, Devin Rogers, Drea McGiffin , Tabatha Culver, David Lennox, Bryan Ogg, Christopher Osorio

Jan 03, 2023

Lithia Hyundai of Reno responded

Thanks for being a valued customer at Lithia Hyundai of Reno, Heather! It's always a pleasure to assist you here. We wish you safe travels in the new year!

December 29, 2022

Dealership Rating
Employee Rating

They were very helpful and friendly, they helped us into a car that is nothing short of awesome More

by FYREGHOST78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cuong Ngo, Everett Clunie, Hai Ngo, Bryan Mazariegos, Devin Rogers, Drea McGiffin , Gio Castro, Tabatha Culver, Matt Franceschini

Dec 29, 2022

Lithia Hyundai of Reno responded

It was our pleasure to help you find the perfect car! Thanks for choosing Lithia Hyundai of Reno and we hope to see you again down the road!

December 28, 2022

Dealership Rating
Employee Rating

The service department stayed in touch and gave me progress updates on the warranty work being performed. Ryan was either available to answer questions or got back to me in a short amount of time aft More

by GOOFEE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith , Tabatha Culver, Matt Franceschini, Ryan Newton

Dec 29, 2022

Lithia Hyundai of Reno responded

We always aim to keep you up to date throughout your service. Thanks for the wonderful review and we hope to see you again soon at Lithia Hyundai of Reno!

December 21, 2022

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Employee Rating

Errors on paperwork. Deny real erro s with excuses. Oil viscosity, oil change interval, tread depth Sloppy or intentional misleading I don’t know they are hard to conta More

by Robertsalz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lance Smith

Dec 22, 2022

Lithia Hyundai of Reno responded

Hi Robert, I’m sorry to hear there were errors with the paperwork during your service visit. We strive to be as accurate and honest as possible with you about your vehicle’s needs. Please give me a call at the number below so I can learn more about your experience and work to make things right, thank you. Andrea McGiffin 775-682-3368 Customer Relations Manager

December 14, 2022

Dealership Rating
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Lance took care of my oil change needs. Jeremy is always great as well! They always get the job done. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

Dec 15, 2022

Lithia Hyundai of Reno responded

Thanks for the shoutouts to the team, Andrea! We're always happy to help here at Lithia Hyundai of Reno!

December 05, 2022

Dealership Rating
Employee Rating

I have always appreciated the people at Lithia, buying a car from them is the best purchase I’ve made in my whole car life. Getting my service needs met by them is always my best car care experience. I am More

by KENGLEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Ostrom, Bryan Mazariegos , Tabatha Culver, Matt Franceschini

Dec 05, 2022

Lithia Hyundai of Reno responded

That means a lot to us at Lithia Hyundai of Reno! Our goal will always be to make you feel like family here and provide only the best service for you and your vehicles. Thanks for the kind words and safe travels!

December 02, 2022

Dealership Rating
Employee Rating

Communication was difficult, I tried to get into contact with the service center twice in the morning of the day they told me I’d be getting an update, and didn’t hear anything till 5:20pm. A couple days la More

by hyundaielantra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mishawn- 1 star

Dec 05, 2022

Lithia Hyundai of Reno responded

Hello, thank you for the valuable feedback and I apologize for the lack of communication you experienced. It’s our goal to keep you up to date on your vehicle’s service and make sure you know what was done. If you’d like to discuss your experience in further detail, I’d be happy to speak with you at the number below, thanks. Andrea McGiffin 775-682-3368 Customer Relations Manager

December 02, 2022

Dealership Rating
Employee Rating

Great dealer. Love this place. But I can’t believe I need to write 15 words More

by athius.sj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Franceschini

Dec 05, 2022

Lithia Hyundai of Reno responded

We appreciate the kind words! Thanks for stopping by Lithia Hyundai of Reno!

November 24, 2022

Dealership Rating
Employee Rating

I had horrible service at the Carson Hyundai dealer so I did not expect much from Lithia but it was superb and I will continue to service my car here. Thank you. More

by Freggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Clunie, Everett Clunie

Nov 28, 2022

Lithia Hyundai of Reno responded

We're happy to provide excellent service for our valued customers at Lithia Hyundai of Reno. Welcome to the family and see you again in the future!

November 16, 2022

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Employee Rating

Amazing service department! Everyone is friendly and respectful. Definitely coming back for all my car needs!! More

by BRYAN M
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Robert Thomas, Bryan Mazariegos , Tabatha Culver, Matt Franceschini, Dawn Vincent

Nov 17, 2022

Lithia Hyundai of Reno responded

Thanks for the kind words, Bryan! It's our pleasure to provide you with a friendly and respectful experience at Lithia Hyundai of Reno. See you again soon!

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