Jeremy Zndersic | Page 4

Out of State Purchase Experience I recently purchased a pre-owned BMW X5 from the Karl Knauz Dealership. Judy Powell was our Client Service Advisor, and ensured the overall experienc I recently purchased a pre-owned BMW X5 from the Karl Knauz Dealership. Judy Powell was our Client Service Advisor, and ensured the overall experience was well organized for an Out of State Purchase, including the trade of our previous BMW 5 Series. The vehicle was prepped for presentation prior to my arrival. During the presentation, the vehicle was unveiled - quite exciting! Very nice touch! Judy allowed plenty of time for us to test drive the vehicle and answered several questions to help us finalize our decision. Additionally, the Genius Employees, Gift Shop, and Finance Managers were all polite and helpful The dealership is extremely clean and well organized. We were pleased with the service we received and enjoy our new X5. By far the best inventory I have seen at a BMW Dealership. They have every new model represented on the floor. Thank You Karl Knauz BMW! More

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CPO M5 Bob G and Spencer P were great. They were very prepared and patient with the transaction, providing a great deal of information and perspective on my Bob G and Spencer P were great. They were very prepared and patient with the transaction, providing a great deal of information and perspective on my new vehicle. I would certainly recommend both of them as a great resource for your new car purchase. More

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Satified Customer. I am purchasing my second X5 from Knauz BMW and I have only had outstanding experiences while dealing with personnel at this establishment. George Gr I am purchasing my second X5 from Knauz BMW and I have only had outstanding experiences while dealing with personnel at this establishment. George Greve my sales representative is very knowledge, helpful and professional and he has provided excellence service with both my purchases. More

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Special Ordering 3 Series Diesel Xdrive Wagon George was great at handling my needs for a special order car with some particular options and was more than accommodating to handle my pre trade earl George was great at handling my needs for a special order car with some particular options and was more than accommodating to handle my pre trade early to get the deal put together. The new car arrived 8 weeks after the order was placed......straight from Germany on a ship!........and I could track its progress thanks to George genius colleague Spencer. The 328 drive diesel wagon was a great car, but my needs changed for a larger wagon so traded for a MB. Service at Knauz with Dave, Caeser and Jermey was really good and very attentive. My buying experience and follow up servicing was very good and I recently tried an i3 which is a very neat and interesting car, but my needs were for a large station wagon on this occasion, but I highly recommend George Greve and the team at Knauz BMW. More

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I think is fair to tell the truth... good or bad Hi. I used Knauz BMW service to serve both my bmw x3 and x6. My service representative had been Mr.Jeremy Zndersic. I had been a bmw customer for year Hi. I used Knauz BMW service to serve both my bmw x3 and x6. My service representative had been Mr.Jeremy Zndersic. I had been a bmw customer for years and in different states, and had always served my bmws in the dealership under the wonderful warranty that the brand offers. Having said that, I had been serving my bmws here in Illinois in Knauz. Mr. Zndersic in couple of times had gotten out of his way just to address situations that weren't part of the reasons why I took the car in for service. In other words he had taken the initiative to address an issue unknown for me. I don't know about you, but for me, that had been a first one. Also, the fact that he had kept in contact with me after my services had been an excellent opportunity for me to let him know if the service was effective or not. So in that sense, the service that Knauz offers and in particular the face of that service Mr. Zndersic, had been outstanding. It is just that plain an simple. So, if you have a bmw to service, take it to Knauz. You will be pleased. jro More

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Fabulous service from someone who really cares! The whole experience of buying and servicing at Knauz is second to none. Having purchased, a five series and an X5 I have recieved nothing but EXCELLE The whole experience of buying and servicing at Knauz is second to none. Having purchased, a five series and an X5 I have recieved nothing but EXCELLENT service and would not hesitste in reccomneding the company to everyone we know! Thank you! More

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Jeremy Zndersic is the best with his customer service!! Jeremy Zndersic is always very professional and efficient. I give the service department at Karl Knauz BMW five stars, that's how great Jeremy is. Jeremy Zndersic is always very professional and efficient. I give the service department at Karl Knauz BMW five stars, that's how great Jeremy is. More

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Jeremy does it right!! I have multiple BMW vehicles and I religiously take them to Knauz BMW JUST BECAUSE of Jeremy Znidersic. He has gone over and above time and time again I have multiple BMW vehicles and I religiously take them to Knauz BMW JUST BECAUSE of Jeremy Znidersic. He has gone over and above time and time again. I cannot say enough good things about his ability to be knowledgeable about my vehicle, truthful and fair in the quotes I am given, and thorough with follow up. I would recommend anyone to come in and deal with Jeremy and I would be thrilled if a guy like him would date my daughter. More

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The best dealership/service in Illinois!!! I can't say enough about the personal service I recieve from Knauz ie Jeremy Znidersic. In the past I have purchased cars from Firlds and Motor Works. I can't say enough about the personal service I recieve from Knauz ie Jeremy Znidersic. In the past I have purchased cars from Firlds and Motor Works. Notice in the past!! Ever since I've walked into Knauz I never looked back. Jeremy is the ultimate professional. He acknowledges the pronlem, acts on it and assures you everything will be taken care of. I know in in great hands when Jeremy Z. takes care of my BMW's. More

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Car buying made enjoyable I have just taken delivery of my third vehicle from Knauz and once again, I couldn't be happier with the excellent customer service. Judy Powell, my s I have just taken delivery of my third vehicle from Knauz and once again, I couldn't be happier with the excellent customer service. Judy Powell, my sales consultant, made the process stress-free and absolutely pleasant. She is simply wonderful. Judy knows I have done my homework with the selected vehicle and yet she still goes the extra mile to ensure that I am satisfied with my selection. The best part of the process, other than Judy, Steve Kwasman and Bob Graziano, was the unveiling of the car. I know what to expect but that extra touch makes the process much more special. The professionalism I experience when I visit Knauz is expected from such a dealership, but greatly appreciated nonetheless, due to people like Judy, Steve, my new favorite genius, Luke and Jeremy in service. There is reason I drive from the south side of Chicago to Lake Bluff to purchase/ service my vehicle; Judy Powell and the rest of the team at Knauz. Sincerely, Dina More

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