Jerry Morgan | Page 2

Predatory and Unethical Practices – Elderly, Ill, and Non-English Speaker Exploited I am writing this on behalf of my elderly godparents, who were recently subjected to an appalling experience at Port Non-English Speaker Exploited I am writing this on behalf of my elderly godparents, who were recently subjected to an appalling experience at Port Charlotte Kia. My godfather, who speaks very limited English and was in poor health, was left in the dealership for over 5 hours—while under medication—only to be pressured into signing off on over $10,000 in unnecessary add-ons he neither understood nor needed. The finance manager repeatedly told him to "just check, check, check" with no clear explanation, fully aware of his confusion and vulnerability. This was not a mistake—it was a deliberate manipulation of someone too sick and trusting to defend himself. To make matters worse, they failed to transfer the tag from his trade-in vehicle, creating further confusion and stress after the sale. This is not just poor service—it’s blatant exploitation. This kind of behavior is unacceptable, unethical, and possibly illegal. We are in the process of reporting this to the Attorney General, DMV, and relevant consumer protection agencies. If you care about integrity, transparency, or basic decency—take your business elsewhere. No family should ever have to clean up the financial and emotional mess created by a dealership that preys on the vulnerable. More

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Was there a three weeks before work with the individual never called me back never reached out. Car was decreased in price. Worked with a sales Could not find the bracket for the car nor never filled up th never called me back never reached out. Car was decreased in price. Worked with a sales Could not find the bracket for the car nor never filled up the car, but Jerry is the general manager reached out and was amazing I would be careful what salesperson you work with, but at least the management is good. More

by counselingbygwen Verified Customer Verified Customer

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Wonderful staff always friendly atmosphere. I will always go back to Kia of port charlotte to purchase a vehicle. Frank is one of the best I’d hi go my recommend. I will always go back to Kia of port charlotte to purchase a vehicle. Frank is one of the best I’d hi go my recommend. More

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Dealership is very welcoming, however, leaving with a new vehicle, I had higher expectations. With only 11 miles on my car, there’s already issues; RUSTED rotors/brakes, ants galore, reverse camera stays on vehicle, I had higher expectations. With only 11 miles on my car, there’s already issues; RUSTED rotors/brakes, ants galore, reverse camera stays on when traveling in drive, detail scratched the crap out of my hood when removing only sap, list goes on… Will be my last Kia. More

by chevy3794 Verified Customer Verified Customer

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Austin Owens is terrific! He was knowledgeable, patient, kind, attentive & funny! Overall our experience at kia of Port Charlotte was positive. He was knowledgeable, patient, kind, attentive & funny! Overall our experience at kia of Port Charlotte was positive. More

by angie.white1213 Verified Customer Verified Customer

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No real sign they intend to honor the "we owe you" portion of the deal. Car was delivered dirty and frankly I am beginning to believe this is MO for Morgan Auto Group. I'd recommend avoiding portion of the deal. Car was delivered dirty and frankly I am beginning to believe this is MO for Morgan Auto Group. I'd recommend avoiding More

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Sat for hours. Took 2 weeks to get the car. Still waiting for registration which we were supposed have 4 days ago Took 2 weeks to get the car. Still waiting for registration which we were supposed have 4 days ago More

by dgleason134 Verified Customer Verified Customer

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One star is one too many. If you check social media every comment is negative with not even one positive. They act like they are doing you a favor. If you do decide to buy one If you check social media every comment is negative with not even one positive. They act like they are doing you a favor. If you do decide to buy one from them be very carefull with bait and switch on prices. When you get to finance you do not get to sign papers but a video screen lying flat on the desk and good luck trying to read every little item especially the hidden costs they sneak in, they give you a thumb drive so when you get home and look you will see all the hidden costs, loan % etc but it will be too late to correct this as they already got you. So good luck and don't just walk away but run away. How do I know I bought from them previously. When Billy owned it they cared, Morgan Auto Group you are just a number. More

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Great selection of cars, easy going sales staff. Hard hitting aggressive financial guys. Loud music everywhere Hard hitting aggressive financial guys. Loud music everywhere More

by Sir j Verified Customer Verified Customer

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Bruno is very attentive and was flawless from start to finish, the management staff went above and beyond. Best purchase experience ever! finish, the management staff went above and beyond. Best purchase experience ever! More

by angeladurelli Verified Customer Verified Customer

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