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Jessica Barbaria
Jessica Barbaria at Dana Ford Lincoln

Jessica Barbaria | Page 4

BDC Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.4
36 Reviews
4.4

36 Reviews

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36 Reviews of Jessica Barbaria

May 24, 2023

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Employee Rating

Dana is the one stop shop, they do it all, very professional, they break it down so i can fully understand, i will never go anywhere else. More

by dwanamaker24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Margie Davis, Jeff Beyer, John Daly , Danielle Barbaria, Thomas Busacca, Charlize Fleischer, Douglas Hansen, John Locher, Steve Riccardone

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May 25, 2023

Dana Ford Lincoln responded

Thank you for trusting our team with all of your automotive needs! We look forward to seeing you next time at Dana Ford!

May 19, 2023

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Employee Rating

Excellent customer service from everyone in the service department. I was in and out in a good time and my truck was fixed right the first time. More

by NeilShiesty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Keith Curran, Collin Romer, Irma Jace, Joseph Castera , Danielle Barbaria, Neil Barrow, Eric Iwulski, John Lomando

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May 23, 2023

Dana Ford Lincoln responded

Neil, we're grateful you chose the Dana Ford service team and appreciate the time you took to share your positive experience! Our team sincerely values your business and is glad to hear you had an excellent visit. Drive safely, and thank you again for choosing Dana Ford!

April 29, 2023

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Employee Rating

For over 2 weeks The service department has been completely non responsive to our needs for our 2020 Lincoln MKZ. Customer service is non-existent there. What a disgrace! And the dealer wants us to More

by dNEGLIA9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Theresa McMahon, Keith rated poor

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May 01, 2023

Dana Ford Lincoln responded

Thank you for the review. I'm sorry to hear of your frustration and would like the opportunity to discuss this situation with you in greater detail. If you could please contact me directly at your earliest convenience, it would be much appreciated. Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

May 01, 2023

dNEGLIA9 responded

I already left a message for you on April 28, and called again this morning, asking for you, but was connected to your assistant manager, Haz, who has all of the details of my "frustration". I suggest that you speak to him, and if you still want to discuss my situation in greater detail you can contact me directly. Haz can give you my contact information.

February 18, 2023

Dealership Rating
Employee Rating

They're customer service is terrible. Never return phone calls. Takes forever to get a loaner More

by raycharles367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 20, 2023

Dana Ford Lincoln responded

Thank you for sharing your review. It is hard to see your negative feedback and would like the opportunity to step in and learn how our team can improve your experience. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

November 14, 2022

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Employee Rating

too big no time for customer even the phone was 15 min. to speak to someone ! More

by dodgerblue3942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Danielle Barbaria

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Nov 15, 2022

Dana Ford Lincoln responded

Hello - we apologize that we did not provide you with better service and would like the opportunity to discuss this situation with you further. Please contact our team, we'd love to turn your experience around.

Nov 15, 2022

dodgerblue3942 responded

i will be there Thursday .

November 05, 2022

Dealership Rating
Employee Rating

Excellent service as always! !! Everyone is beyond friendly and helpful no matter what I bring my vehicle in for. More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Keith Curran, Collin Romer, Diane Creazzo, Lori Allotta , Danielle Barbaria

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Nov 07, 2022

Dana Ford Lincoln responded

Helping you have a five-star experience is what we love to do, Annie! Thank you for trusting Dana Ford with your vehicle!

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