Jhan Suarez

Jhan Suarez provided a seamless experience. I couldn’t ask for anything else. Keila made sure that everything was on point. I couldn’t ask for anything else. Keila made sure that everything was on point. More

by boostedoval Verified Customer Verified Customer

Report | Print

Jhan and Lexus of North Miami were very professional. This is my second lease with Jhan... This is my second lease with Jhan... More

by pam37 Verified Customer Verified Customer

Report | Print

I m so very happy with my salesman I have been a great experience with them thank you so very much experience with them thank you so very much More

by fendi7478 Verified Customer Verified Customer

Report | Print

Jhan Suarez was very professional helping me to chose my car. I'm very happy with the choice. Thank you Jhan. my car. I'm very happy with the choice. Thank you Jhan. More

by marizol1116 Verified Customer Verified Customer

Report | Print

Jahn and Matthew were excellent. They made an out of state purchase quick and easy. They made an out of state purchase quick and easy. More

by DLEV16 Verified Customer Verified Customer

Report | Print

The salesman was spectacular. No pressure and answered all my questions. He wasn’t rushing me or pushy at all. Very professional and helpful. Extremely knowledgeable about t No pressure and answered all my questions. He wasn’t rushing me or pushy at all. Very professional and helpful. Extremely knowledgeable about the car. More

by akruggiero Verified Customer Verified Customer

Report | Print

We had an outstanding experience at Lexus of North Miami thanks to the exceptional service from Jhan and Amauri. Jhan truly went above and beyond his responsibilities. He was patient, professional, and c thanks to the exceptional service from Jhan and Amauri. Jhan truly went above and beyond his responsibilities. He was patient, professional, and consistently kept us updated. His attention to detail and dedication made the entire experience smooth and stress-free. He constantly kept us updated and ensured everything was working out the way it should be. Amauri was incredibly clear and transparent throughout the entire process—he communicated everything thoroughly and made sure I was informed every step of the way. We couldn’t have asked for better service. Highly recommend! More

Report | Print

I had great service at Lexus of North Miami Short wait and leased my new 2025 Lexus IS with ease. and leased my new 2025 Lexus IS with ease. More

by cruzml66 Verified Customer Verified Customer

Report | Print

I purchased a 2025 IS350 here in April, only because I wanted the Ultrasonic Blue, and the experience was horrible. I declined their lowball trade-in offer on my car with only 500 miles, so the finance wanted the Ultrasonic Blue, and the experience was horrible. I declined their lowball trade-in offer on my car with only 500 miles, so the finance manager, Ibrahim Umar, spent hours trying to stick me with the highest interest rate possible, despite my perfect credit. He was condescending the entire time, constantly asking, “You happy??” Just remember, dealers often inflate your rate to profit off your loan. On the highway ride home, I noticed tire flat spots, as a vibration, likely from the car sitting too long. Days later, my service advisor, Kristi Moore, dismissed the issue and said I wouldn’t be getting new tires because her techs didn’t feel a vibration, after dangerously speeding on US1, no less. Her techs abused my brand-new car, flooring it to 6,000 RPM and 60 mph on side roads, trying to replicate the issue. I spent seven hours in service, and they only replaced one tire to humor me, which fixed nothing. After two more weeks and a battle with Lexus corporate, another dealer stepped up and replaced all the tires. North Miami refused to take accountability for an issue with the car they sold me. Beware: Once you sign the paperwork, you’re on your own. More

Report | Print

Ron and Jhan on the sales side were superb--they kept me updated on the status of the vehicle and answered all my texts and calls quickly. Matt Silva in finance closed the deal efficiently. updated on the status of the vehicle and answered all my texts and calls quickly. Matt Silva in finance closed the deal efficiently. More

by rdeburro Verified Customer Verified Customer

Report | Print