Jim Blacksten

Sales Manager, Jim's assistant got right back to me about my sales inquiry for a RAV4 PHEV Woodland vehicle in Everest. Jim also called me back, later the same day. Availability seems like March, 2026 b my sales inquiry for a RAV4 PHEV Woodland vehicle in Everest. Jim also called me back, later the same day. Availability seems like March, 2026 but Toyota.com still shows it as an upcoming vehicle on their website. Thanks, More

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After 14 incredible years with Elk Grove Toyota, I am filled with gratitude and appreciation. Throughout my journey, I have experienced nothing but exceptional customer service, unwavering integrity, and filled with gratitude and appreciation. Throughout my journey, I have experienced nothing but exceptional customer service, unwavering integrity, and genuine honesty from every department—from the sales team to service and customer care. Because of this consistent excellence, I wholeheartedly recommend Elk Grove Toyota to anyone looking for a trustworthy and truly customer-centric dealership. A special thank you to Jordan Kuykandall , the General Manager, for his outstanding leadership and warm personality. I would also like to extend my heartfelt appreciation to the sales managers—John Thorpe , Jim Blacksten , Jay Chhim, Albert Aguilar, and Patrick Slaney—as well as customer service manager Jeannette Blair. Your dedication and professionalism made every experience memorable. Wishing everyone continued success and a very happy New Year! More

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Great customer service. The staff were very helpful and met all my needs. Received a reasonable trade on my old vehicle and a fair price on my new forerunner. The staff were very helpful and met all my needs. Received a reasonable trade on my old vehicle and a fair price on my new forerunner. More

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Good service and had a fun time test driving the cars. I was able to purchase the vehicle I wanted. I was able to purchase the vehicle I wanted. More

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Nice people Good to deal with I would use the again for a new car deal for a new car deal More

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Great dealership they have a lot of options to choose from, I even ask for a different color that didn’t have in stock and were whiling to get it for me. Also had a great deal as far of pricing after sho from, I even ask for a different color that didn’t have in stock and were whiling to get it for me. Also had a great deal as far of pricing after shopping around; and the paper work process was fast and easy I will definitely go back for another car soon. More

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Great service and customer care from all employees in the dealership. You will receive expert recommendations and advice. dealership. You will receive expert recommendations and advice. More

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I’ve had issues since purchasing my vehicle, however John Nguyen has been very helpfully, understanding, and available throughout the process. Appreciative for John! Nguyen has been very helpfully, understanding, and available throughout the process. Appreciative for John! More

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Jim B. The manger simply did not want to sell a car. We were ready to outright buy a car with cash and take it off the lot. Instead Jim thought that it was The manger simply did not want to sell a car. We were ready to outright buy a car with cash and take it off the lot. Instead Jim thought that it was best to keep the vehicle on the lot for an additional month without realizing three current climate of the economy. Sammy was or initial sells person and was good to us. We did not buy the car. To the other sales manger, Jay C, let me know if you want to sell a car. More

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Mr. Ahmad Mujaddidi's professional communication and kind cooperation is highly appreciated! I found him a dedicated and caring person at Elkgrove Toyota. cooperation is highly appreciated! I found him a dedicated and caring person at Elkgrove Toyota. More

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