Jim Davies | Page 2

My new car experience has been a total nightmare. The accord touring hybrid i bought has had a host of issues and failed to meet basic expectations. The dealership general manager seems much more i The accord touring hybrid i bought has had a host of issues and failed to meet basic expectations. The dealership general manager seems much more interested in taking more of my cash instead of properly taking care of my vehicles issues as well as my whole experience thus far. I'm at a loss on what to do fo begin recouping from this $40,000 disaster of a purchase. More

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Mark took the time to listen to me and found the car I was looking for. Thank You was looking for. Thank You More

by pbuol Verified Customer Verified Customer

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This dealership always tries to make sure they treat customers well. Adam Dickens does a great job customers well. Adam Dickens does a great job More

by DAVEDAPRON Verified Customer Verified Customer

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Have made multiple purchases from this dealership and would recommend them to others. Also use their service department for regularly scheduled maintenance. would recommend them to others. Also use their service department for regularly scheduled maintenance. More

by LSmallen Verified Customer Verified Customer

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Friendly No pressure Efficient Made the stressful process of buying a car, not stressful… at all. process of buying a car, not stressful… at all. More

by ancurran Verified Customer Verified Customer

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Great service! Over and above my expectations! Always very accommodating to my needs. Years of service with them! Over and above my expectations! Always very accommodating to my needs. Years of service with them! More

by Randy Pantano Verified Customer Verified Customer

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Awesome. Another successful service visit... Thanks., Thanks, thanks, thanks. thanks thanks, thanks, thanks., thanks, thanks thanks thanks Another successful service visit... Thanks., Thanks, thanks, thanks. thanks thanks, thanks, thanks., thanks, thanks thanks thanks More

by BALLARDTOM Verified Customer Verified Customer

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They have always been excellent. We have been Honda owners since 1997, and we are pleased with service and sales. We have been Honda owners since 1997, and we are pleased with service and sales. More

by DEBGOODMAN7 Verified Customer Verified Customer

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After experiencing a new vehicle catastrophe, Jim Davies and crew went the extra mile. These guys stand behind what they sell. Sheldon Glass was especially helpful, and stayed involved even after the sale. and crew went the extra mile. These guys stand behind what they sell. Sheldon Glass was especially helpful, and stayed involved even after the sale. A dealer down the street claims: "If it ain't right, we'll make it right". Any dealership can sell you a car, but when things go sideways Jim, Sheldon, and Mungenast will definitely "make it right"! More

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I will never use them again for service. They caused us a $2400 repair as a result of negligent and false information provided to my husband. Our 2013 Honda car was making a noise, so natura They caused us a $2400 repair as a result of negligent and false information provided to my husband. Our 2013 Honda car was making a noise, so naturally we took it to Mungenast. We were told that the noise was in the engine due to loose part and was not recommended to open the engine to repair as this would be cost prohibitive. The technician did not believe there was any harm at driving the car as such. My husband then decided to continue to drive the car a few months with the assurance that was conveyed to him that there was no concern. I became worried and asked him to take the car to another dealership for a 2nd opinion. Today we were told we need the VTC Actuator replaced and possibly the Timing Chain. All together we are looking at a $2400 repair cost. Finally to make matters worst, I had my oil change yesterday at Mungenast, but when I collected my car, the dashboard still stated 30% Oil life. In the best case scenario the technician just forgot to switch a button to restate the oil life but at worst they did not change my oil. I have 0 confidence in their ability and will not be returning as a customer. More

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