Jim Elgin
Jim Elgin at Toyota Direct

Jim Elgin

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
45 Reviews
4.5

45 Reviews

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45 Reviews of Jim Elgin

July 17, 2025

Dealership Rating
Employee Rating

Efficient friendly service. And, service done right most importantly. Dealership could use a car wash for returning customers. More

by imsavageman
Service Price Transparency
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Recommend Dealer
Yes

June 28, 2025

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They are charging money too much for something not resonable I will not go back More

by abubeker87ibrahim
Service Price Transparency
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Recommend Dealer
No

June 21, 2025

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All the employees that I have encountered have been super friendly and extremely helpful. This is the sixth car that I Have bought at this deaLERSHIP. More

by bobmorrisey
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Sayre, Chris Grossman

June 17, 2025

Dealership Rating
Employee Rating

Popcorn Speedy Accurate Expanded Good Services Good hours Appointments Friendly Courtesy Impressive Impromptu Early Helful More

by Barb
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Grossman

June 16, 2025

Dealership Rating
Employee Rating

No, words to describe 1 st time I was visited Toyota service it was excellent respect and polite are quality of service people. Happy for that Thank you More

by roshika.bishnu
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Recommend Dealer
Yes

June 02, 2025

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Typically customer service is great, but this time communication was lacking around the cost of services as well as the timing of services which is why I rated this visit a 3. More

by Egb1990
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Recommend Dealer
Yes

Other Employees Tagged: Fadi Hamid, Maggie Arnold

May 23, 2025

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Employee Rating

You have the wrong Emil and I’ve told you this many many times!!!! I’m not Judith!!! More

by pcockburn
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Recommend Dealer
No

May 23, 2025

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Employee Rating

It was a very good experience. Thank you so much! I appreciate the opportunity to fill out this survey More

by jamalmohamud625
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 07, 2025

Dealership Rating
Employee Rating

Great service, from time of booking til my service was complete. Very friendly and informative. More

by waredaesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 04, 2025

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Employee Rating

I like Toyota Camry very good car I enjoyed it and I like it t More

by yasinyaska
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Recommend Dealer
Yes
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