Jim Elgin
Jim Elgin at Toyota Direct

Jim Elgin

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.7
57 Reviews
4.7

57 Reviews

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57 Reviews of Jim Elgin

March 23, 2026

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Employee Rating

Thank you for getting me in an out service got me done in an hour really appreciate the team More

by theresacumberlander22
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Recommend Dealer
Yes

March 19, 2026

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Good and professional work done. Friendly and hospitable environment. Will always recommend toyota to family, friends and colleagues. More

by ericay10th
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Recommend Dealer
Yes

March 14, 2026

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The staff was very friendly and helpful. The process was much easier than I anticipated also. I had no issues at all with wait time, or the service I received. My mom and I went down the str More

by hicks.rn66
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Recommend Dealer
Yes

March 10, 2026

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I had a wonderful 10k mile tune up! It was a very busy Saturday but the lobby was very comfortable with great seating options, plenty of drink options and hot popcorn! I made myself rig More

by mcatwell23
Recommend Dealer
Yes
Mar 13, 2026

Toyota Direct responded

Thank you for the feedback

February 28, 2026

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Isatou was kind and knowledgeable. She was always rerurned my calls promptly. Thank you for a great experience! More

by meljen79
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Yes

January 30, 2026

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Love it always take good care of mu vehicles Cliff is a great advisor and very personable More

by sparkysparks45
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Recommend Dealer
Yes

January 22, 2026

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They have excellent service, perfect customer care and fast service too, they are the best. More

by Shema Muhoza
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Yes

December 26, 2025

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Great Job, the team did was very responsive and took care of all the details More

by pwooster2003
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Recommend Dealer
Yes

December 02, 2025

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Thank you so much for the help! Always Great service! Really appreciate that! Happy Holidays! More

by Amy
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Recommend Dealer
Yes

November 21, 2025

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Toyota Direct is a company that strives to create maximum customer service satisfaction. Why I bought my Prius hybrid at Toyota Direct is because the service department has great employees and the snack bar More

by calliedibenedetto
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Recommend Dealer
Yes
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