Jim Elgin
Jim Elgin at Toyota Direct

Jim Elgin

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

Contact Me
4.7
53 Reviews
4.7

53 Reviews

Write a Review

53 Reviews of Jim Elgin

February 28, 2026

Dealership Rating
Employee Rating

Isatou was kind and knowledgeable. She was always rerurned my calls promptly. Thank you for a great experience! More

by meljen79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 30, 2026

Dealership Rating
Employee Rating

Love it always take good care of mu vehicles Cliff is a great advisor and very personable More

by sparkysparks45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 22, 2026

Dealership Rating
Employee Rating

They have excellent service, perfect customer care and fast service too, they are the best. More

by Shema Muhoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 26, 2025

Dealership Rating
Employee Rating

Great Job, the team did was very responsive and took care of all the details More

by pwooster2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 02, 2025

Dealership Rating
Employee Rating

Thank you so much for the help! Always Great service! Really appreciate that! Happy Holidays! More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 21, 2025

Dealership Rating
Employee Rating

Toyota Direct is a company that strives to create maximum customer service satisfaction. Why I bought my Prius hybrid at Toyota Direct is because the service department has great employees and the snack bar More

by calliedibenedetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 20, 2025

Dealership Rating
Employee Rating

Great experience, very clean and fast service snack area was clean and very nice thank you I’ll definitely be returning. More

by jasmineleroy9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 25, 2025

Dealership Rating
Employee Rating

Great job on my car I have no complaints at all… 10 out of 10 More

by lashayerichardson
Recommend Dealer
Yes

July 31, 2025

Dealership Rating
Employee Rating

Really are very nice people. They are doung their job perfectly. I would say thanks More

by jabar.faraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 17, 2025

Dealership Rating
Employee Rating

Efficient friendly service. And, service done right most importantly. Dealership could use a car wash for returning customers. More

by imsavageman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (162 Vehicles)

new 2026 Toyota Camry car, priced at $38,335
2026 Toyota Camry
new
Heavy Metal/Black exterior
Automatic
All-wheel Drive
new 2026 Toyota Highlander Hybrid car, priced at $49,938
2026 Toyota Highlander Hybrid
new
Blueprint exterior
Automatic
All-wheel Drive
new 2026 Toyota Prius car, priced at $28,918
2026 Toyota Prius
new
Guardian Gray exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tundra car, priced at $51,211
2026 Toyota Tundra
new
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota bZ car, priced at $33,870
2026 Toyota bZ
new
Heavy Metal exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tundra car, priced at $65,086
2026 Toyota Tundra
new
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive