Jim Elgin
Jim Elgin at Toyota Direct

Jim Elgin | Page 2

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.7
58 Reviews
4.7

58 Reviews

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58 Reviews of Jim Elgin

November 21, 2025

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Employee Rating

Toyota Direct is a company that strives to create maximum customer service satisfaction. Why I bought my Prius hybrid at Toyota Direct is because the service department has great employees and the snack bar More

by calliedibenedetto
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 20, 2025

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Great experience, very clean and fast service snack area was clean and very nice thank you I’ll definitely be returning. More

by jasmineleroy9
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Workmanship
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Recommend Dealer
Yes

August 25, 2025

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Great job on my car I have no complaints at all… 10 out of 10 More

by lashayerichardson
Recommend Dealer
Yes

July 31, 2025

Dealership Rating
Employee Rating

Really are very nice people. They are doung their job perfectly. I would say thanks More

by jabar.faraj
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Service Time
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Recommend Dealer
Yes

July 17, 2025

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Employee Rating

Efficient friendly service. And, service done right most importantly. Dealership could use a car wash for returning customers. More

by imsavageman
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Recommend Dealer
Yes

June 28, 2025

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They are charging money too much for something not resonable I will not go back More

by abubeker87ibrahim
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Recommend Dealer
No

June 21, 2025

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All the employees that I have encountered have been super friendly and extremely helpful. This is the sixth car that I Have bought at this deaLERSHIP. More

by bobmorrisey
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Recommend Dealer
Yes

Other Employees Tagged: Paul Sayre, Chris Grossman

June 17, 2025

Dealership Rating
Employee Rating

Popcorn Speedy Accurate Expanded Good Services Good hours Appointments Friendly Courtesy Impressive Impromptu Early Helful More

by Barb
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Grossman

June 16, 2025

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Employee Rating

No, words to describe 1 st time I was visited Toyota service it was excellent respect and polite are quality of service people. Happy for that Thank you More

by roshika.bishnu
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Service Time
Service Communication
Recommend Dealer
Yes

June 02, 2025

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Employee Rating

Typically customer service is great, but this time communication was lacking around the cost of services as well as the timing of services which is why I rated this visit a 3. More

by Egb1990
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fadi Hamid, Maggie Arnold

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