Jim Elgin | Page 6

I’m appreciative of the service I’ve received from Jeremy & Jim Elgin. I’m dismayed by the constant turnover and inability to track changes via notes in my ownership records and verbal agreement(s) by this d & Jim Elgin. I’m dismayed by the constant turnover and inability to track changes via notes in my ownership records and verbal agreement(s) by this dealership. When you’re told you over filled a tranny and one man knows that and took care and you come back and others tell you it couldn't have happened, it pisses you off as a customer. When a dealership puts on the wrong sized tires and screws up the protection in the wheel wheel and you tell them something is wrong and they send you away denying it… and you come back for the rotation and they replace all tires but not the wheel well shroud- and then want to to accept the September warranty date of the original buy versus the January date of the replacement… it leaves a bad impression. If and when the last person in this dealership I trust goes, Toyota Direct will be minus me and my patience forever. I didn’t need to buy my car there. I did it not to be working on my 30 year old Camry. Every visit has been problematic. I’m still waiting to have my chrome valve stems put back, by the way. More

by hoffman.brendar Verified Customer Verified Customer

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Jim is always so helpful in his explanation and answers all my concerns. Please thank him for me. I wish him well in his retirement. all my concerns. Please thank him for me. I wish him well in his retirement. More

by davidlanthorn84 Verified Customer Verified Customer

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Very customer friendly, very professional and very informative. Great service and on time vehicle service informative. Great service and on time vehicle service More

by idrissajalloh12 Verified Customer Verified Customer

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Jim Elgin is a huge factor for my dedication for servicing my Tundra (2016). Praying that he has mentors new services writers. servicing my Tundra (2016). Praying that he has mentors new services writers. More

by daveanderson98 Verified Customer Verified Customer

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Je n'ai rien à reprocher jusqu'à dâte tout fonctionne très bien, je suis satisfait très bien, je suis satisfait More

by manacerocheton Verified Customer Verified Customer

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Professional and accommodating they, took me in and started work even though i arrived early. started work even though i arrived early. More

by orellana727 Verified Customer Verified Customer

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Prompt check in and very comfortable waiting area. Service time seemed to be quick. Staff was great. Service time seemed to be quick. Staff was great. More

by peb4596 Verified Customer Verified Customer

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I was driving the day after my service and used my windshield washer fluid. Immediately after the warning came on that it was low. They are supposed to top off all fluids and tell you you they do. It windshield washer fluid. Immediately after the warning came on that it was low. They are supposed to top off all fluids and tell you you they do. It makes me wonder what else wasnt done if this simple thing wasnt. More

by jmcgee1000 Verified Customer Verified Customer

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Toyota Direct does a wonderful job with its customers. The service is timely and good 👍 The service is timely and good 👍 More

by vatikeh Verified Customer Verified Customer

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Jim was friendly and wonderful to work with. Toyota Direct kept me appraised throughout my appointment and had me all squared away in under an hour. I've always had great service c when I've bro Toyota Direct kept me appraised throughout my appointment and had me all squared away in under an hour. I've always had great service c when I've brought my vehicle here. More

by nicholem1334 Verified Customer Verified Customer

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