Jim Elgin
Jim Elgin at Toyota Direct

Jim Elgin | Page 3

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.7
59 Reviews
4.7

59 Reviews

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59 Reviews of Jim Elgin

June 02, 2025

Dealership Rating
Employee Rating

Typically customer service is great, but this time communication was lacking around the cost of services as well as the timing of services which is why I rated this visit a 3. More

by Egb1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fadi Hamid, Maggie Arnold

May 23, 2025

Dealership Rating
Employee Rating

It was a very good experience. Thank you so much! I appreciate the opportunity to fill out this survey More

by jamalmohamud625
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 07, 2025

Dealership Rating
Employee Rating

Great service, from time of booking til my service was complete. Very friendly and informative. More

by waredaesha
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

April 04, 2025

Dealership Rating
Employee Rating

I like Toyota Camry very good car I enjoyed it and I like it t More

by yasinyaska
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 28, 2025

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Employee Rating

Excellent Job done . Will recommend Toyota to friends, family and colleagues. Will always bring my car for repairs. More

by frank.boamah
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

March 20, 2025

Dealership Rating
Employee Rating

I’ve been going to this dealership for years now and my father has gone here for decades. We have both always had good experiences with not only the staff but the quality of service received. I would highl More

by jr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mindy Hill, Caleb Meyer

March 17, 2025

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Employee Rating

everything was great. I like the new video that were sent to me. They communicated very well throughout the process. More

by felisha.griffin
Service Price Transparency
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Recommend Dealer
Yes

March 03, 2025

Dealership Rating
Employee Rating

The service area is always very communicative with what the technician to accomplishing and the estimate on finishing service is prompt/helpful to get on with my day. More

by acmstamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Cox

February 20, 2025

Dealership Rating
Employee Rating

They will up sell you and not do what you ask. I asked for a rear windshield wiper to be replaced along With someone looking at my gas cap that wouldn’t open when I hit the button. Neither thing More

by pocketrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 08, 2025

Dealership Rating
Employee Rating

Fantastic employees, always a great experience will recommend to everyone I know.easy to set an appointment and car is always done on time.thaks Toyota Direct More

by mikristof
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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