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Joaquin Castillo
8 Reviews
My name is Joaquin and I hail from Argentina. I majored in Hospitality and have been providing great service to all my customer and guest since I was 16. It's a pleasure to meet you all and I hope to hear from you soon!
Read moreDealership Experience
1 yr, 6 mos
Industry Experience
1 yr, 6 mos
Languages Spoken
English
Spanish
8 Reviews
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8 Reviews of Joaquin Castillo
April 17, 2026
I am a returning Lexus customer and recently leased a 2026 Lexus NX 350h from Lexus of North Miami. Unfortunately, my experience has not been satisfactory. In March, I completed a credit application t 2026 Lexus NX 350h from Lexus of North Miami. Unfortunately, my experience has not been satisfactory. In March, I completed a credit application to secure agreed lease terms while the vehicle was in transit. When I came in to finalize the deal in April, the terms were changed, resulting in a higher cost than originally discussed. Additionally, I was told my license plate was inactive and had to purchase a new one for $175. After visiting the DMV, I confirmed the plate was actually active and transferable at the time, meaning this charge was unnecessary. I have attempted to contact the dealership to resolve these issues but have not received a response. I am posting this in hopes that management reviews this situation and reaches out to resolve it properly. More
by Marcello
Verified CustomerOther Employees Tagged: Roman Santana, Yairon H Napoles, Anna Kaloshina
April 13, 2026
excellent service very professional the sales person took the time to explain everything they fix on the car and all maintenance the time to explain everything they fix on the car and all maintenance More
by ANNA.BRAVO
Other Employees Tagged: Ed Rubenfeld, Bobby Rahmani, Terry Bean, Cesar Alcala, Lev Bargraser, Andrew Amuah-Niamkey, Jeffrey Disla, Marysabel Carrasco Prada
January 08, 2026
It was a great pleasure dealing with the entire staff. Courtesy, availability and professionalism at the best ! Courtesy, availability and professionalism at the best ! More
by GIANNI.TALONI
Other Employees Tagged: Alfred Utset, Qudus Ijelu, Bobby Rahmani, Carlos Cuervo
December 16, 2025
No transparency in financing department not able to see all numbers what I’m paying for. it was more than supposed to pay. He was trying to give me a higher interest rate when I know that I have good cred all numbers what I’m paying for. it was more than supposed to pay. He was trying to give me a higher interest rate when I know that I have good credit he didn’t provide me any information. When is my first payment Or how to pay .where or how I goin to receive my tag. very disappointing. More
by misaliarubio
Other Employees Tagged: Amauri Rosario
November 01, 2025
Showed me around the showroom and helped me find a perfect car. he was very patient and showed me multiple examples, rei was also amazing perfect car. he was very patient and showed me multiple examples, rei was also amazing More
by Michael Hawk
Other Employees Tagged: Anna Kaloshina, Konstantinos Fotiou , Joel
October 16, 2025
A very disappointing sales force, they need a lot of retraining in how to approach and listen to clients. I’ve has many issues in my recent encounter with them, too numerous to repeat here. retraining in how to approach and listen to clients. I’ve has many issues in my recent encounter with them, too numerous to repeat here. More
by EMPERORSAM
Other Employees Tagged: Carlos A Fernandez, Terry Bean, Cesar Alcala, Demetri Melekos, Diego Camboni, Carlos Cuervo, Jade Munoz
