Joe Cleaver | Page 6

Since going here for the first time I was greeted with the utmost respect and kindness. The 4 of the employees that I appreciated the most were Paul Scagliona, Courtney Devine, and Ryan George. They helpe the utmost respect and kindness. The 4 of the employees that I appreciated the most were Paul Scagliona, Courtney Devine, and Ryan George. They helped me with my questions, especially with the job application process. I hope to come here again and work for them as they deserve nothing but the best. More

by scmangum Verified Customer Verified Customer

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Matthew organized everything very well and waited for me while I journeyed from Sarasota to Palm Harbor in 2 Ubers! That was above and beyond. Thankfully, the dealership had the tire in stock, changed it, while I journeyed from Sarasota to Palm Harbor in 2 Ubers! That was above and beyond. Thankfully, the dealership had the tire in stock, changed it, showed me the big hole in the flat tire, washed and vacuumed the car. and let me on my way. Thus far, very good to work with. More

by marion3 Verified Customer Verified Customer

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Courtney Devine is a wonderful Service Manager! She handled all my service needs in a thorough and professional manner. She handled all my service needs in a thorough and professional manner. More

by kwashington31 Verified Customer Verified Customer

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How wonderful it is to walk into a dealership and be greeted by name even by people who you have not seen in a year or so. Dallas Crider is our regular salesperson at Ferman MINI. He is honest, very kno greeted by name even by people who you have not seen in a year or so. Dallas Crider is our regular salesperson at Ferman MINI. He is honest, very knowledgeable, understands the "creature comforts" we like in our cars, and doesn't pressure us into a decision. Manalo Santos (Santos) works hard to earn our business. We truly feel like valued customers! Joe Cleaver in financing is also our preferred person to deal with. He goes the extra mile for us, knows what add-ons we prefer, and makes sure we consider all options before finalizing the deal. Highly recommend Dallas, Santos, Joe, and Ferman MINI! More

by Matty Verified Customer Verified Customer

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Service went well snd Courtney kept me informed throughout the process. Will definitely use them again for future services. throughout the process. Will definitely use them again for future services. More

by Lizzy Verified Customer Verified Customer

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Bob was very helpful. He explained everything in detail. Great customer service! I would recommend Ferman. He explained everything in detail. Great customer service! I would recommend Ferman. More

by gsweingart Verified Customer Verified Customer

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The dealership was neat and clean, lots of Minis to choose from and the dealer, Race, was exquisite and extremely knowledgeable in everything Mini, we talked about all of the different motor types from choose from and the dealer, Race, was exquisite and extremely knowledgeable in everything Mini, we talked about all of the different motor types from 2006 to now! We even talked about the Kiss x Mini collab and the Pokémon (Pikachu) x Mini collab along multiple other Mini topics! I would recommend Race, and Ferman to anyone looking to get a Mini! More

by biz young Verified Customer Verified Customer

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Ryan was great to work with just as our friends said call Ryan George great person Ryan George great person More

by dbestgolfnfl Verified Customer Verified Customer

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Sarah was incredible and the whole experience was incredibly satisfactory! The whole purchase process was seamless and quick! incredibly satisfactory! The whole purchase process was seamless and quick! More

by GLadys Verified Customer Verified Customer

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Hello Mr. Matthew , I must tell you how very much I am blessed from being a real part of your team at MINI . Throughout the past several years, checkin Matthew , I must tell you how very much I am blessed from being a real part of your team at MINI . Throughout the past several years, checking in , taking car of my vehicle and Richards , I have always felt that I was never a ‘ customer . You as the entire staff always I witnessed worked in unison as a team , like an orchestra , always willing to enjoy, learn from and take in the elegance with style with some extra grace as well. You all , especially you Matthew , have always had eye contact wth me , always have called me Mr Harper . I jest , due that you still sir operate with the enormous grace , understanding, passion and superb patience . I wanted to Thank you for the extra efforts today in help making this happen but also I felt the real concern in taking care of my vehicles if not for word , a hand shake, or verbal agreement , but just in the complete regal style as a professional gentleman that yourself , Race and Paul demonstrate too me each and every time. I appreciate the honesty , the integrity but most of all , doing the right thing. I know these words will have some good impact but it is in the actions , and in the reverence in service you all provide. I look at each of you and know this is not a job to you or for you . It is a position in true responsibility , and with this comes great honour and trust . Each of you , every day make this connection with anyone , I am in gratitude for all of your anchored devotion . Can I say it may not always be the financial investment in this or that , but the connection we have with each other , as it will bring us back and connect us forward. . . Please take pride in who you each are , I am appreciative of you all and I have a very HIGH caliber for each of you . Also, please share this with others . I would not even mind if you framed this . You see, I am private , no social media , no website . Cuz, I am still a southern country boy , that still believes , I do not have to do this to let others feel and know how valuable they really are , each day . You see Ladies & Gentleman , this is what real service is , taking the time, listening , purpose in the moment . . . You guys again, I take trust in the operation and safety each and every time, I get in my car , cuz I know I take care of it with you all. Being in three major accidents , I have and feel this trust without any shadow of a doubt at all. This sir , is why I care . Thank you to all at MINI & BMW for always , taking care of me . ( why I always make it a point to come in visit , say hello & shake hands ) SO , Thank each of you for being who you are and what you do , each and every day . It DOES make a difference , even to the ones that do not pay attention or pretend not to care . But you do . And you graduate higher each time you are yourself. . . SO. Thank you , for being you . Amen. Cordially, DAMON HARPER SARASOTA FLORIDA USA PS I can come in Friday after 11 if ok to pick up Mr LIAMX . More

by LIAM AIR Verified Customer Verified Customer

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