I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,070 Reviews
Write a Review1070 Reviews of Joe French
June 02, 2025
A couple years ago I finally decided to retire my old car and wanted to actually get a decent vehicle I wouldn’t have to take to the shop every month. I wanted to avoid the typical dealership of being forced and wanted to actually get a decent vehicle I wouldn’t have to take to the shop every month. I wanted to avoid the typical dealership of being forced into a car I didn’t like and well out of my price range. i was referred to Klaben by a friend who had purchased his car a from them a couple years prior and had a great experience he is still driving his 2015 Ford focus and can’t justify getting rid of it. I decided to call them and before I knew it I drove home a 2020 ford escape with low miles and super clean. Their maintenance shop is spectacular keeping me up to date on oil changes, tire rotations, fluid flushing, general wear and tear checks, etc. I now bring my Fiances Ford Fiesta here now and even though I didn't buy it here they give me the same honesty and craftsmanship when fixing or maintaining her vehicle. Joe French has been a fantastic point of contact and he is very through in his questions and making sure any concerns I have with our vehicles are checked out no matter how minor. More
June 01, 2025
Brought car in for a couple recalls, oil change, tire rotation & multi point inspection. Even with a car wash was in and out in about 2 hrs. Excellent customer service from Joe French. Informed me nex rotation & multi point inspection. Even with a car wash was in and out in about 2 hrs. Excellent customer service from Joe French. Informed me next appointment, vehicle should get the 60,000 mile recommended service. More
May 09, 2025
Joe is always available. Makes sure you are taken care of right. Friendly and great to work with. Makes sure you are taken care of right. Friendly and great to work with. More
Other Employees Tagged: Aaron Heinlein
May 07, 2025
Klaben has always been very professional, understands the customer needs and the follow up is impeccable.i have bought six automobiles from Klaben and have always been very satisfied. the customer needs and the follow up is impeccable.i have bought six automobiles from Klaben and have always been very satisfied. More
May 05, 2025
Kyle Crowe worked very hard to help us with all the aspects of our purchase. Klaben has always been the place we go when looking for a car. The service is also top notch Joe French is always very helpf aspects of our purchase. Klaben has always been the place we go when looking for a car. The service is also top notch Joe French is always very helpful in getting just the service we need. More
Other Employees Tagged: Christine Klaben, Kyle Crowe, Alisea Kight, Justin Fisher , Terry Baughman

