Joe French
Joe French at Klaben Ford Lincoln

Joe French | Page 49

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,057 Reviews

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218

Dealership Experience

30 yrs, 3 mos

Industry Experience

30 yrs, 3 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,057 Reviews

Write a Review

1057 Reviews of Joe French

September 15, 2022

Dealership Rating
Employee Rating

I have been using Klaben Ford for over 40 years. Joe French did a wonderful job from start to finish with my latest service visit. I would highly recommend the dealer & my service rep. to anyone who More

by BILLNEITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Bradford

Sep 17, 2022

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 14, 2022

Dealership Rating
Employee Rating

1st time dealing with service department and I would highly recommend them. Very courteous and timely with service More

by manga.okra-0u
Recommend Dealer
Yes
Sep 15, 2022

Klaben Ford Lincoln responded

Hi, we appreciate your recommendation of our dealership! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Sep 14, 2022

manga.okra-0u responded

Had great experience with sales especially Brandon

September 14, 2022

Dealership Rating
Employee Rating

I have been using Klaben service for over 20 years and never been disappointed. One reason is my service rep, Joe French! He is very knowledgeable, professional and has many years of valuable experience More

by TJPATTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2022

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope you continue to choose Klaben Ford for all your vehicle needs! Take care!

September 13, 2022

Dealership Rating
Employee Rating

Always a very pleasant atmosphere and great people to work with. Everyone in my family has bought a Ford from Klaben. The service department is excellent too. They fix what my truck needs and bring it ba More

by ENDODAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram, Richard Klaben, Christine Klaben , Tyler Schultz

Sep 15, 2022

Klaben Ford Lincoln responded

Hi, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

September 12, 2022

Dealership Rating
Employee Rating

I have an amazing service rep, Joe French. I feel he goes above and beyond. I appreciate him making my service experience as easy as possible. More

by Shandy Gonzales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2022

Klaben Ford Lincoln responded

Hi Shandy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear our Staff took such great care of you! We hope to see you here again!

September 06, 2022

Dealership Rating
Employee Rating

Service needed was explained thoroughly and the needed parts were in stock. The service was performed in a timely manner. More

by Hhanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2022

Klaben Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2022

Dealership Rating
Employee Rating

As always great service and follow-up. I have been going to Klaben for years and Joe is great to work with. More

by MMVALENTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold

Sep 02, 2022

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 29, 2022

Dealership Rating
Employee Rating

I absolutely love the team at Klaben. Mona Crooks and Sean Bradford have been taking car of me and my cars for over 9 yrs. Great Communication and value my time. They have a customer for More

by fairyrain826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2022

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 25, 2022

Dealership Rating
Employee Rating

I take my car to Klaben Ford Lincoln for service because I know it will always receive the best service and checking to keep me safe in my travels. Thank you, Klaben Ford Lincoln. More

by frenchpatricia196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2022

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

August 23, 2022

Dealership Rating
Employee Rating

Service experience was very good. Software update on rear camera did not seem Solve blue screen problem. More

by misljf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2022

Klaben Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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