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Joe French
1,091 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 6 mos
Industry Experience
30 yrs, 6 mos
Specialties & Trainings
Master Certified Service Advisor
1,091 Reviews
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1091 Reviews of Joe French
April 16, 2018
Excellant service. This is my car's family. Klaben has always serviced my cars. I find the service staff to be very professional, courteous and knowledgeable. I feel very comfortable when bri Klaben has always serviced my cars. I find the service staff to be very professional, courteous and knowledgeable. I feel very comfortable when bringing my car in to be serviced. More
by jjcharton
Verified CustomerOther Employees Tagged: Mike Brandvold, Mona Crooks, Carl Bujorian , Doug Carter
April 12, 2018
Pleasant and Fast I usually know what I am interested in looking at when I come in, so I am very happy that Mike doesn't try to persuade me otherwise. He makes my choic I usually know what I am interested in looking at when I come in, so I am very happy that Mike doesn't try to persuade me otherwise. He makes my choice work the way I want it to. The whole experience is getting faster and faster. It's nice that it doesn't take all day like it used to. I have been a loyal customer of Klaben's for many years and will continue to come back for many more. More
by minpin99
Other Employees Tagged: Mona Crooks , Mike Cooney, Denise Miller
April 12, 2018
Service Great work by the whole team. The repairs were done quickly and I was kept up to date on the progress. Our car was clean and ready when we picked it Great work by the whole team. The repairs were done quickly and I was kept up to date on the progress. Our car was clean and ready when we picked it up. More
by dklinzing65
Other Employees Tagged: Duane Taylor
April 08, 2018
Oil change Treated like a Queen from the moment I arrived until I left! Service excellent, fast & personal. Everyone smiling & enjoying helping clients. I have r Treated like a Queen from the moment I arrived until I left! Service excellent, fast & personal. Everyone smiling & enjoying helping clients. I have relocated to Cleveland area but will continue to come to Klaben for all my auto needs! More
by karentracy25
April 06, 2018
Mona!!! Always an amazing experience whenever Mona is my service advisor, extremely efficient and knowledgeable! By the time I returned home from dropping of Always an amazing experience whenever Mona is my service advisor, extremely efficient and knowledgeable! By the time I returned home from dropping off my car for service it was done! More
by Darkreyule
Other Employees Tagged: Mike Brandvold, Mona Crooks, Kim Wolfram, Christine Klaben
April 03, 2018
Oil leak and battery issue Tom Alcorn and his staff are always very helpful and knowledgeable. Repair parts took longer to come in than they expected, so they provided us with a Tom Alcorn and his staff are always very helpful and knowledgeable. Repair parts took longer to come in than they expected, so they provided us with a loaner until ours was done. More
by TMMONTONI
Other Employees Tagged: Tom Alcorn
March 17, 2018
exorcise a gremlin The problem was analyzed and found. The problem was very hard to track down. Every time that it occurred, I would take it to the Service Department an The problem was analyzed and found. The problem was very hard to track down. Every time that it occurred, I would take it to the Service Department and it wouldn't repeat for the service tech. I gave permission for Tom Alcorn to drive the vehicle over night and the next morning it malfunctioned. More
by luckyshot41
Other Employees Tagged: Mona Crooks, Tom Alcorn, Sean Bradford , Brandon Pritchett
March 14, 2018
Straightforward The service manager and customer service representative were both keeping me informed during my visit. They both took the time to explain what was nee The service manager and customer service representative were both keeping me informed during my visit. They both took the time to explain what was needed and why (using terminology I understood). Thank you for another pleasant visit. More
by GRETCH1011
February 07, 2018
Very friendly and accommodating. The rear door would not open on my 2012 F-150. The part was not in stock. I was provided a $30.00 rental and repairs were completed. The rear door would not open on my 2012 F-150. The part was not in stock. I was provided a $30.00 rental and repairs were completed. More
by mathews4580
February 06, 2018
I have always had excellent service. Service has always been excellent. If I had questions or needed advice I have always received it. Everyone has always been friendly and very helpful Service has always been excellent. If I had questions or needed advice I have always received it. Everyone has always been friendly and very helpful and pleasant. More
by MIMICLINE7
Other Employees Tagged: Richard Klaben, Christine Klaben , Terry Baughman, Kyle Sott
