Joe Giacchino | Page 9

Amazing!!! Mr. Elmore and staff were extremely professional and explained everything in great detail. Amazing customer service from beginning to end from all the Mr. Elmore and staff were extremely professional and explained everything in great detail. Amazing customer service from beginning to end from all the staff members to include Mr. Elmore and Mr. Hepner! The vehical was in great shape and well maintained to say the least. By far the best Purchase I've has thus far! More

Report | Print

A word of caution I took my sister's car to this dealer to have the engine light Check, the job was supposed to be done in one day. It took 7 days. I had to call twice I took my sister's car to this dealer to have the engine light Check, the job was supposed to be done in one day. It took 7 days. I had to call twice to check on the status of the vehicle. After checking to make sure they have the car, I got a phone call to let me know the car was ready. $599 later, I get in the car and proceeded to leave when I noticed the front windshield was broken. I drove back and when I inform the counter rep, he informed me that they noticed that and that it mist have been a rock that hit it and that they are not responsible. I was more concern with the next answer, he stated "we are not responsible with any damage done to you vehicle if left in their lot and that I had insurance. They said they noticed the broken glass and did not even made me aware. I spoke with the store manager without result, the asnswer I got from him was I am new here and are short staff. Is that my problem? If they cannot do the work they don't need to be in business. I place a formal complaint with corporate and I am waiting for their answer. In the meantime we have to pay $359 to get a new windshield so she can inspect the vehicle. I hope my experience creates awareness. Maria Villot More

Report | Print

Getting the deal done! I couldn't ask for a more professional salesman ! very detailed patient honest straight forward sales man with a beautiful smile! Thank you and your t I couldn't ask for a more professional salesman ! very detailed patient honest straight forward sales man with a beautiful smile! Thank you and your team for making miracles happen! More

Report | Print

CARMAN UNDOUBTABLY THE BEST I am 57 years old and have purchased many , many vehicles from various dealerships in my years . I have now got 3 vehicles in about 2 1/2 years from C I am 57 years old and have purchased many , many vehicles from various dealerships in my years . I have now got 3 vehicles in about 2 1/2 years from Carman Ford . There is a reason for that beyond price , which is the best also . Joe Giacchino , and the great staff they have chosen to work there , treat you with respect and trust . You feel like you have dealt with family when you leave Carman . We have known Joe since he started at Carman , and as a person , they do not come any better than that young man! He truly cares about you , and what he does there . I believe I will know Joe for many years as a customer and friend . Also , I just met Greg and Erwin , but they were the best . Greg has a great personality and if Erwin does not make you laugh , something is wrong . I do not mean to be negative towards any other dealerships , but none of them have the knowledge , professionalism or caring that the Carman Ford staff does . I will not waste my time in the future trying to find a better deal at another dealership . Thank you Joe , Greg and Erwin from your customers and friends...Joseph and Annette Heald More

Report | Print

Experience JJ, Larry,Bobby and Joey were a pleasure to do business. I highly recommend purchasing a car from their dealership. Again thank you for your great JJ, Larry,Bobby and Joey were a pleasure to do business. I highly recommend purchasing a car from their dealership. Again thank you for your great service. More

Report | Print

FALSE ADVERTISEMENT I want to start by saying the salesman and finance guy were great, they tried really hard to get me into a new car. The only reason I left a two star I want to start by saying the salesman and finance guy were great, they tried really hard to get me into a new car. The only reason I left a two star or I would of left a one. I got this letter in the mail from Mike Sipila, saying he would pay my existing loan off. LIES!!! I thought to myself, this is to good to be true. I drive a 2016 Jeep and I still owe 23k on it. I test drove a 22k car so I could lower my payment. I pay a little over $500 a month now. Fell in love with the car but I am also not a stupid person and told my husband that I guarantee they wont pay off my car they are just going to try to hide my remaining balance after pay off in a new loan. I was exactly correct. They came over and told me they would give me half of what I owed for my car, haha. Seriously, why send me a letter in the mail and tell me you are going to pay it off if you are not?!?!? So, I went in wasted an entire friday night and got 3 hard pulls on my credit only for them to tell me I had to put some ridiculous amount down and my payment would go up, so I left without a new car, lowered my credit score which I am not happy about. Don't fall for those stupid letters, THEY WILL NOT PAY OFF YOUR LOAN!!! More

Report | Print

Great staff and great service!! Starting from Chris Brousseau (Sales Consultant) the experience was awesome. Then Joe Giacchino (Sales Manager) provided a smooth sale. Overall the Starting from Chris Brousseau (Sales Consultant) the experience was awesome. Then Joe Giacchino (Sales Manager) provided a smooth sale. Overall the dealership went above and beyond. Totally recommended. More

Report | Print

Fantastic experience, great place to by a vehicle! From the time I walked into the dealership; everyone was very friendly. I sat down and spoke with Dan Shine; he was very helpful and patient. I knew w From the time I walked into the dealership; everyone was very friendly. I sat down and spoke with Dan Shine; he was very helpful and patient. I knew what I was looking for and he made my experience an exciting time for me. l love my new Lincoln MKC. To top it all off, I received a gift certificate for dinner, How nice was that! More

Report | Print

Very good dealership We have purchased many vehicles from Carman Ford, the most recent a Ford Escape. We have never had a bad experience. Their inventory is good, sales st We have purchased many vehicles from Carman Ford, the most recent a Ford Escape. We have never had a bad experience. Their inventory is good, sales staff always friendly and helpful, and the finance processing is fairly quick. More

Report | Print

GREAT CARING SERVICE CARMAN HAS 3 GENERATIONS OF CARING SERVICE... APPRECIATE THE CARING AND BUILDING RELATIONS WITH THEM...CARMEN CARES ABOUT THEIR CUSTOMERS AND VALUE CARMAN HAS 3 GENERATIONS OF CARING SERVICE... APPRECIATE THE CARING AND BUILDING RELATIONS WITH THEM...CARMEN CARES ABOUT THEIR CUSTOMERS AND VALUES THEIR CONTINUED SERVICE TO TRI-STATE AREA. More

Report | Print