Joel DeNooyer | Page 18

Great Everything went smooth. Everyone was very professional. I would definitely recommend Denooyer. I have leased multiple vehicles and I plan on continuin Everything went smooth. Everyone was very professional. I would definitely recommend Denooyer. I have leased multiple vehicles and I plan on continuing doing business with them. More

by BRANDO2996 Verified Customer Verified Customer

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Quality Driven needs Roadside assistance. Simply awful! Purchased a vehicle on Aug 1, 2016. Took over 15 months to finally have my car brought in only to be lied to about what was done. Thought the aftercar Purchased a vehicle on Aug 1, 2016. Took over 15 months to finally have my car brought in only to be lied to about what was done. Thought the aftercare and extra insurance on the interior and exterior would be wise, in hindsight it was merely a waste of thousands of dollars and requests ignored by the original salesman Gene Gardy, then Mike Demers took a crack at making things happen but that was clearly FUBAR and what I requested be done was not touched at all. They never did anything inside the car except leave an empty weed baggy on the floor! Cigarette burn on my leather still not repaired. Rims never done because the little reflective stickers were never touched...so I contacted Chevrolet who tells me to work something out with the dealership...after two years I am still being ignored and I have sent a direct message to Joel DeNooyer who has also chosen to ignore communication. I'm filing a contract dispute in Albany County Court and serving all three by name as well as Denooyer Chevrolet. I will be seeking the additional money that I was charged and financed that THIS dealership chose to ignore. Two years later and with the % that I've also had to pay for. At this point I do not trust this dealership with my vehicle and refuse to bring it there even with a promise to make it right! Two years is two years too long. You lost any repeat business, you lost my respect as a business, and you've lost my respect as the honest family businessman you perpetrate to the public. Joel DeNooyer clearly does not care for his cars once he sells them, nor the customer. Quality Driven...into a ditch. What a disgrace. More

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Pleasant experience I found dealing with Andrew Lobb and associates to be a very pleasant, no hassle experience. All parts of the transaction were handled to my satisfac I found dealing with Andrew Lobb and associates to be a very pleasant, no hassle experience. All parts of the transaction were handled to my satisfaction. Andy has exceptional patience for the older female explaining all aspects of purchasing cars. I highly recommend Mr. Lobb and DeNoyer and would certainly be a return customer. More

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Great service. Chris was very accommodating in trying to find a 2018 model with the options I wanted. When he could not find one, we ordered a 2019. The new vehicle Chris was very accommodating in trying to find a 2018 model with the options I wanted. When he could not find one, we ordered a 2019. The new vehicle came in but the factory left out an important package. Joel apologized and since I did not have a trade-in, let me take the new car that did arrive to use while waiting for a new order. Everyone was very apologetic for the mix-up and eager to help. Chris worked his magic when it came to paying for the vehicle. Way to go! More

by LSAGENDORF Verified Customer Verified Customer

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Great Service They do great work and very informative about their products. The price was reasonable and the work was done quickly and was fixed correctly. The wai They do great work and very informative about their products. The price was reasonable and the work was done quickly and was fixed correctly. The waiting room was comfortable. More

by WFRAZIER27 Verified Customer Verified Customer

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good cust svc; enough personell to handle every aspect I wish vehicles were much less expensive, but Chris did what he could to make the deal more palatable. The exact vehicle we described was also in stoc I wish vehicles were much less expensive, but Chris did what he could to make the deal more palatable. The exact vehicle we described was also in stock. More

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Everthing was great. I have been dealing with DeNooyer for years. I would recommend them to anyone. I have always been satisfied . I will continue to deal with them. I have been dealing with DeNooyer for years. I would recommend them to anyone. I have always been satisfied . I will continue to deal with them. More

by JSCHELDE Verified Customer Verified Customer

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Service i am a nurse / I work hard and long hours . But play just as hard. I had planed an exciting upcoming road trip, spanning the north to southern tiers o i am a nurse / I work hard and long hours . But play just as hard. I had planed an exciting upcoming road trip, spanning the north to southern tiers of our beautiful countryside , visiting / lakes, mountains, the ocean,and a span of the Appalachian etc. . A plan such as this, needs a dependable car. To my dismay, I experienced an issue with my car , that I believed was a manufactured issue, it made me feel unsafe for my upcoming adventure . Denooyer , took my concerns seriously, put my car into service immediately, gave me a loaner at no cost/ ruled out any unsafe core causes and offered me the retification needed . . I now have my car back, road tripping the beauty, I had planned . Denooyer understands rhe grassroots of people and how important that car is. My turnover was seamless . I feel safe in my car, love ?? my dealership/ they "get it". They understand the value of what a car offers . 5 stars More

by SBALDUC Verified Customer Verified Customer

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Great Service From the time I arrived and looked around a salesman began to help me. Before I knew it we were signing the contracts. There was no pressure and a ple From the time I arrived and looked around a salesman began to help me. Before I knew it we were signing the contracts. There was no pressure and a pleasant experience, from my salesman and the business manager to the young workers who help set up On star and other services the car came with. More

by JVIVIANO Verified Customer Verified Customer

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Great service This is such a great shop. Just make sure you make an apt and everything will be great. Your in and our within an hour with an apt. This is such a great shop. Just make sure you make an apt and everything will be great. Your in and our within an hour with an apt. More

by THAYERANNA5 Verified Customer Verified Customer

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