Joel Olivares
Joel Olivares at Big Star Cadillac

Joel Olivares | Page 8

Finance Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

5.0
89 Reviews
5.0

89 Reviews

Write a Review

89 Reviews of Joel Olivares

January 03, 2025

Dealership Rating
Employee Rating

David is a wonderful sales person ! He made the whole experience very easy and enjoyable. He worked within the perimeters needed. Thank you More

by Rtblilley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: zzDavid zzBukrinsky

Jan 06, 2025

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

January 01, 2025

Dealership Rating
Employee Rating

We had a great experience; I want to thank Charles Jackson for helping us. He went above and beyond my expectations. I totally recommend this place. More

by Sumeet Misra
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: zzCharles zzJackson, I didn't catch the name of the lady who trained us on different features of the vehicle. I'll give her 5 starts too.

Jan 02, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 30, 2024

Dealership Rating
Employee Rating

I had a great experience with Big Star Cadillac! Matthew was professional, knowledgeable, and made the process seamless. He even delivered the car to me about 400 miles away and picked up my trade i More

by New 2025 Cadillac ESV owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Purvis

Dec 31, 2024

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 28, 2024

Dealership Rating
Employee Rating

David was great to deal with. He was very helpful dealing with the figures and knowledgeable on the vehicle. More

by cjm003
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: zzDavid zzBukrinsky

Dec 30, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 28, 2024

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Employee Rating

No pressure sales, very friendly & courteous. Excellent customer service. Delivered my vehicle to us on Christmas Eve. More

by clay.hertenberger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Rivas, Kevin Sonnier , Deyme Perez

Dec 30, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 26, 2024

Dealership Rating
Employee Rating

She was professional and kind. Wiem is trustworthy and stuck to her word. Would recommend her! More

by BChappel22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wiem Head, Bobby Miller

Dec 26, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

December 18, 2024

Dealership Rating
Employee Rating

My first visit to the remodeled dealership & was very spacious & bright. Was good to see Ms Denise at front desk & greeted by her cordial hospitality. More

by BECKYMC3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 17, 2024

Dealership Rating
Employee Rating

Mark Parsons was totally prepared for our appointment and was able to answer all my questions. The support staff solved the few glitches and overall it was a very good experience. More

by George Vernau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: zzMark zzParsons

Dec 19, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 15, 2024

Dealership Rating
Employee Rating

If you are looking for a dealership, that will take care of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience a More

by Chelseyd1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 12, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and attentive to our wants/needs. We felt like we were given great service by all. More

by JENNIFER E.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio, Phillip Connor

Dec 13, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

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