Joel Rodriguez
Joel Rodriguez at Mark Christopher Auto Center

Joel Rodriguez | Page 9

Internet Sales & Leasing Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.8
125 Reviews

Experienced bilingual (English, Spanish) automotive professional with 20 years in buying and selling cars. Expertise in market trends, pricing, negotiations, and customer service. Passionate about sourcing quality vehicles and providing exceptional buying experiences. Profesional bilingüe (inglés/español) con 20 años de experiencia en la compra y venta de autos. Experto en tendencias de mercado, precios, negociaciones y servicio al cliente. Apasionado por encontrar vehículos de calidad y brindar una experiencia de compra excepcional.

Dealership Experience

8 yrs, 7 mos

Industry Experience

21 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.8

125 Reviews

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125 Reviews of Joel Rodriguez

February 10, 2024

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Employee Rating

Waited 5 hours to have routine service. Technician seemed confused. Wi Fi did not work. Staff did not seem to care. Service at your dealership has been consistently poor. More

by mkrflute
Service Price Transparency
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Service Time
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Recommend Dealer
No
Feb 12, 2024

Mark Christopher Auto Center responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. I would appreciate hearing more about this issue so that we may learn how to improve the customer experience. Please contact me at your earliest convenience. I hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2024

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Awesome experience at this dealer. Thank you for making the car purchasing process so easy! More

by mmhernandez0202
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louie Lamas

Jan 30, 2024

Mark Christopher Auto Center responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Mark Christopher Auto Center. Please feel free to contact us if you have any questions on your new purchase. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 26, 2024

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These xxxx suckers sold me a scratched xxx 2023. Had a broken center console scratched panels these foos won’t even make xxxx right More

by Devin
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Recommend Dealer
No

Other Employees Tagged: Edy Lopez

Jan 31, 2024

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback, Devin. I would like to discuss your concerns further, so please feel free to contact me at your earliest convenience. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 15, 2024

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Mike Did a very good job helping me close the deal on the Sierra we leased. Joel was my contact up until I got there to do the deal and was understandably busy with customers. The way the deal went down More

by ALFREDLICEAGA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mike Sheridan

December 26, 2023

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Joel and Chris made the process in choosing my vehicle very smooth. I can't thank them enough for working with me and my wants. Everyone who had a part in making the purchase happen were also very kind an More

by RAYDPLASTERING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris

Dec 28, 2023

Mark Christopher Auto Center responded

Thank you for your kind words and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 22, 2023

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Excellent customer service. Relaxed and helpful environment. Beat new car purchase experience I have ever had. Thank you More

by burgie1097
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Johnny Mendoza, JT Trimble , Nick Cacucciolo

Oct 24, 2023

Mark Christopher Auto Center responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and I am glad that you're enjoying yours. I look forward to seeing you again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 09, 2023

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Best experience with Willy Mejia, my husband and son came in just to look at a 2023 Chevrolet Silverado that we loved and ended up purchasing the same day, Willy was so helpful, he was so humble, his knowled More

by lome92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2023

Mark Christopher Auto Center responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! I appreciate the feedback and am pleased that your experience with Willy was so positive. We do our best to make sure all of our customers leave with the right vehicle and I am glad that you're enjoying yours. I look forward to seeing you again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 29, 2023

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Employee Rating

Joel did a fantastic job at showing us the inventory at Mark Christopher Auto Center and offered us a test drive as well. We had been to 5 other dealers and it was like pulling teeth to get help and was ne More

by SoCal Sauna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Khoury

Oct 02, 2023

Mark Christopher Auto Center responded

Thank you so much for this fantastic review, and congratulations on your new car! We appreciate you taking the time to share your experience and for allowing Joel, Ray and our team to show you the Mark Christopher Auto Center difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise I wish you miles of happy driving! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 19, 2023

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They were kind and helpful. Joel Rodriquez made sure all went smooth and the other man for the paperwork also was great. More

by mhidal62
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Trade-in Experience
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Recommend Dealer
Yes
Sep 21, 2023

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 17, 2023

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My vehicle was dropped off to be serviced and at no point was i notified about when my vehicle would be returned. I kept have to calling to get an update on my vehicle and when i spoke with a representative More

by GUSVIRAMONTES8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 20, 2023

Mark Christopher Auto Center responded

I’d like to thank you for sharing details of your recent experience at our dealership, Gus. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Sep 20, 2023

GUSVIRAMONTES8 responded

No thank you I want nothing to do with anyone from this dealership or company ever again please remove me from any mailing lists and stop contacting me.

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