Dealership Experience
12 yrs, 1 mo
Industry Experience
17 yrs, 9 mos
Languages Spoken
English
87 Reviews
Write a Review87 Reviews of Joey Hanitz
September 12, 2023
Very personal experience. They expressed concern for making me satisfied and fulfilling my requests..Never pushy or overbearing. They expressed concern for making me satisfied and fulfilling my requests..Never pushy or overbearing. More
Other Employees Tagged: Michael Schutt, Chris Calhoun, Brian Massoll, Thilo Schwill, Justin Pavey, Catherine Rodriguez , Troy Head
September 03, 2023
Everyone is always very friendly and efficient. The customer’s service and comfort are always a top priority The customer’s service and comfort are always a top priority More
Other Employees Tagged: Chuck Collett
March 01, 2023
The best Audi dealership on the east coast. Very east to do business with whether it’s service or buying a new car. Very east to do business with whether it’s service or buying a new car. More
Other Employees Tagged: Michael Schutt, Thilo Schwill, Patti Lowe, Brandon Headrick , Drew
December 19, 2022
We just purchased our second Audi from Audi Naples. This was our first time working with Brandon and he was great to deal with. He had contacted us a few months ago to introduce himself and see if we This was our first time working with Brandon and he was great to deal with. He had contacted us a few months ago to introduce himself and see if we had any interest in purchasing a new car since our former Q7 was purchased in 2017. After speaking with him and giving him our preferences he kept us in mind. When a car was delivered to their dealership that seemed to match our wants he contacted us right away. We made an appointment to meet with him and drive the car - and after some successful negotiations our new beautiful Q7 is in our garage. We love our new car. The process was quick, smooth, and problem free. Brandon made it all happen and we thank him for his help. We appreciate you Brandon. Thank you so much! More
Other Employees Tagged: Michael Schutt, Brandon Headrick
September 14, 2022
Juanpi made what is typically a stressful experience a very pleasurable one. He's very astute at understanding what your priorities are and was very helpful in narrowing down which car I decided on. He wa very pleasurable one. He's very astute at understanding what your priorities are and was very helpful in narrowing down which car I decided on. He was also very fair with trade in value and new car pricing. He also worked closely with Joey in service for a smooth transition from my trade in to my new/used car. I highly recommend him. More
Other Employees Tagged: Juanpi Sapiencia
September 14, 2022
Joey Hanitz truly cares about his clients and that is what makes him stand out. He goes above and beyond to accommodate you. I recently traded in my 2013 Audi for a used BMW. When I found out that the ex what makes him stand out. He goes above and beyond to accommodate you. I recently traded in my 2013 Audi for a used BMW. When I found out that the extended warranty would be honored by Audi service for a BMW I purchased it to be able to continue to work with Joey who I've worked with for 7 years. And on the day that I was to pick up the BMW Joey's team identified a minor problem and coordinated with BMW. Joey even let me keep the loaner vehicle while I was working through the sales process with Juanpi in Audi Sales. I highly recommend Joey Hanitz. More
Other Employees Tagged: Juanpi Sapiencia
May 21, 2022
Mr Crowell a good and knowledgeable salesman for the Audi brand. Treated our purchase like one of our family. Cazenovia really! Thanks Bryant. Audi brand. Treated our purchase like one of our family. Cazenovia really! Thanks Bryant. More
Other Employees Tagged: Colin Howe, Chuck Collett , Bryant Crowell
April 19, 2022
Juanpi, Michael, Chuck and Ali were all wonderful. I did not expect us to make a deal on a new car today for our family, but we did! We think this dealership is amazing. We have gotten at least 5 cars I did not expect us to make a deal on a new car today for our family, but we did! We think this dealership is amazing. We have gotten at least 5 cars from here and it has been a great experience. If there are any troubles, they work hard with you to resolve it! Go team! More
Other Employees Tagged: Michael Schutt, Chuck Collett, Patti Lowe , Juanpi Sapiencia, Ali Taqi, Juanpi Sapiencia
January 31, 2022
Joey was our service liaison and was very good at telling the customer what they WANT to hear...problem was that it wasn’t the truth and he’s very condescending. They had our Audi from 11/29/21-1/28/22 for a the customer what they WANT to hear...problem was that it wasn’t the truth and he’s very condescending. They had our Audi from 11/29/21-1/28/22 for an oil leak minus two different days they gave it back saying it was fixed but clearly still leaking after paying about $2400 to replace three gaskets, three different times. We were polite and extremely patient and it got us nowhere. Joey promised to replace our headlights for free since the mechanic, Keith, was incompetent and not fixing the issue. But on 1/29/22, Joey called us at 12pm saying we had to turn in our loaner car by 6pm because we had it too long even though we were NEVER told how many days we could have it. No warning before this. My husband was out of state and I had a full day of appts and shuttling kids but somehow had to find a way to give them back their loaner. Also, with no warning, they dropped my UNFIXED Audi Q7 in our driveway with interior light on to run down my battery. And the manager has refused to call us back. Coward. More
Other Employees Tagged: Joey’s manager who is coward for not taking our calls to resolve this.