Check out Johan Zelaya's reviews on DealerRater

December 19, 2023

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Everyone was very nice and helpful. I came with my 3 kids and they got us in and out at a reasonable time. We worked with Johan and were able to get the vehicle we were interested in. I came with my 3 kids and they got us in and out at a reasonable time. We worked with Johan and were able to get the vehicle we were interested in. More

by Skye2

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Recommend Dealer

Yes

Other Employees Tagged: Megan Byrnes

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Dec 19, 2023 -

DCH Academy Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Johan met your expectations. Thank you again for choosing DCH Academy Honda, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Joseph Lapore General Manager

December 15, 2023

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Great service and they are very helpful to the consumer, and also a great price, I will negotiate with them again in the future and also a great price, I will negotiate with them again in the future More

by matheusbraga

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Recommend Dealer

Yes

Other Employees Tagged: Tridarsh Bhatia, Alejandro Mendieta

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Dec 17, 2023 -

DCH Academy Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Academy Honda! Best Regards, Joseph Lapore General Manager

December 09, 2023

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First time there and it was a pleasure. Definitely will be going back again for my next car Definitely will be going back again for my next car More

by jcanero123

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Recommend Dealer

Yes

Other Employees Tagged: Megan Byrnes

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Dec 10, 2023 -

DCH Academy Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing DCH Academy Honda! Best Regards, Joseph Lapore General Manager

December 03, 2023

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Very attentive to my needs and took care of everything giving me the best experience. Very knowledgeable in his field and will refer to anyone seeking to purchase a vehicle. giving me the best experience. Very knowledgeable in his field and will refer to anyone seeking to purchase a vehicle. More

by jonathannatal53

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alejandro Mendieta

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Dec 04, 2023 -

DCH Academy Honda responded

Thanks, Jonathan, for your feedback on your recent visit to DCH Academy Honda. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Regards, Joseph Lapore General Manager

December 01, 2023

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He helped me in the car buying process, very attentive and friendly. i had a great experience while i purchased my vehicle. Great customer service from Johan and friendly. i had a great experience while i purchased my vehicle. Great customer service from Johan More

by Fernandezk0407

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Recommend Dealer

Yes

Other Employees Tagged: Alejandro Mendieta

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Dec 02, 2023 -

DCH Academy Honda responded

Thank you for choosing DCH Academy Honda. Your feedback and rating mean a lot to us. We're glad Johan was able to help, and we hope to see you again! Best Regards, Joseph Lapore General Manager

Dec 01, 2023 -

Fernandezk0407 responded

He helped me in the car buying process, very attentive and friendly. i had a great experience while i purchased my vehicle. Great customer service from Johan

December 01, 2023

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Very helpful and work with u to make u happy definetely will buy another car soon with Johan thanks again for making my family happy will buy another car soon with Johan thanks again for making my family happy More

by Sicomi27

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Recommend Dealer

Yes

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Dec 02, 2023 -

DCH Academy Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Johan met your expectations. Thank you again for choosing DCH Academy Honda, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Joseph Lapore General Manager

November 30, 2023

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Johan and Alex are the best ! Made my experience very enjoyable and easy ! I’ll be back Made my experience very enjoyable and easy ! I’ll be back More

by Knc1107

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Megan Byrnes, Alejandro Mendieta , Samiyah Winfield

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Nov 30, 2023 -

DCH Academy Honda responded

Thanks for sharing about your experience with DCH Academy Honda. We appreciate your business and hope to see you again soon! Best Regards, Joseph Lapore General Manager

November 30, 2023

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I had a pleasant experience at DCH Honda with salesman Johan who was attentive, professional and knowledgeable with anything questions or concerns I had. He went above and beyond what I expected and made Johan who was attentive, professional and knowledgeable with anything questions or concerns I had. He went above and beyond what I expected and made me feel comfortable while there. I am very pleased with my experience and will highly recommend Johan when buying or leasing a new car he was awesome. More

by jptab5544

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Finance Experience

Recommend Dealer

Yes

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Nov 30, 2023 -

DCH Academy Honda responded

It's fantastic to hear that Johan provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing DCH Academy Honda! Best Regards, Joseph Lapore General Manager

November 02, 2023

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Johan & Jude Pallone both were very professional and accommodating. We had a great experience and appreciated the good service. accommodating. We had a great experience and appreciated the good service. More

by johnjmcnamara

Verified Customer

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Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jude Pallone

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Nov 03, 2023 -

DCH Academy Honda responded

Thank you, John! It's great to hear that Johan and Jude provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Academy Honda! Best Regards, Joseph Lapore General Manager

October 14, 2023

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Employee Rating

sales staff was dishonest with me and didn't show a good interest after sale and didn't give explanation on the car options. he lied to me about the number of months when leasing me car, we agreed verbally interest after sale and didn't give explanation on the car options. he lied to me about the number of months when leasing me car, we agreed verbally on 36 months but on the papers, he wrote 39 months and the financial staff told me that they only have 39 or 42 months, which is not true. i wanted to finance the car but he convinces me to lease it by telling leasing has more warranty than financing now i want to finance it i will lose money More

by WWFB001

Verified Customer

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Recommend Dealer

No

Other Employees Tagged: Mina Suryil

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Oct 19, 2023 -

DCH Academy Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Joseph Lapore General Manager

Oct 19, 2023 -

WWFB001 responded

First of all the sales agent Johan that lied to me should not get credit for this sale, and I want an adjustment for the lease term to be credited back to me because this was what I wanted 36 months and not 39 months. His manager should have rectified this and Mina Suril should has reported that immediately to the sales manger instead of lying to me and told me that you only have either 39 or 42 months lease, so basically both Mina and Johan are in fault. I have lost money in this deal, I want to cancel the lease and finance the car, how can you help me with this issue to rectify your staff mistakes. I can be reached via email or phone

Oct 19, 2023 -

DCH Academy Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Joseph Lapore General Manager

Oct 19, 2023 -

WWFB001 responded

First of all the sales agent Johan that lied to me should not get credit for this sale, and I want an adjustment for the lease term to be credited back to me because this was what I wanted 36 months and not 39 months. His manager should have rectified this and Mina Suril should has reported that immediately to the sales manger instead of lying to me and told me that you only have either 39 or 42 months lease, so basically both Mina and Johan are in fault. I have lost money in this deal, I want to cancel the lease and finance the car, how can you help me with this issue to rectify your staff mistakes. I can be reached via email or phone

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67 Reviews of Johan Zelaya

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