Johan Zelaya
Johan Zelaya at DCH Academy Honda
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Johan Zelaya | Page 3

Client Advisor

DCH Academy Honda

1101 U.S. 9
Old Bridge, NJ 08857

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4.9
63 Reviews

Dealership Experience

2 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.9

63 Reviews

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63 Reviews of Johan Zelaya

November 30, 2023

Dealership Rating
Employee Rating

I had a pleasant experience at DCH Honda with salesman Johan who was attentive, professional and knowledgeable with anything questions or concerns I had. He went above and beyond what I expected and made More

by jptab5544
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2023

DCH Academy Honda responded

It's fantastic to hear that Johan provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing DCH Academy Honda! Best Regards, Joseph Lapore General Manager

November 30, 2023

Dealership Rating
Employee Rating

He helped me in the car buying process, very attentive and friendly. i had a great experience while i purchased my vehicle. Great customer service from Johan More

by Fernandezk0407
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Mendieta

Nov 30, 2023

Fernandezk0407 responded

He helped me in the car buying process, very attentive and friendly. i had a great experience while i purchased my vehicle. Great customer service from Johan

Dec 02, 2023

DCH Academy Honda responded

Thank you for choosing DCH Academy Honda. Your feedback and rating mean a lot to us. We're glad Johan was able to help, and we hope to see you again! Best Regards, Joseph Lapore General Manager

November 30, 2023

Dealership Rating
Employee Rating

Very helpful and work with u to make u happy definetely will buy another car soon with Johan thanks again for making my family happy More

by Sicomi27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2023

DCH Academy Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Johan met your expectations. Thank you again for choosing DCH Academy Honda, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Joseph Lapore General Manager

November 30, 2023

Dealership Rating
Employee Rating

Johan and Alex are the best ! Made my experience very enjoyable and easy ! I’ll be back More

by Knc1107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2023

DCH Academy Honda responded

Thanks for sharing about your experience with DCH Academy Honda. We appreciate your business and hope to see you again soon! Best Regards, Joseph Lapore General Manager

November 02, 2023

Dealership Rating
Employee Rating

Johan & Jude Pallone both were very professional and accommodating. We had a great experience and appreciated the good service. More

by johnjmcnamara
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jude Pallone

Nov 03, 2023

DCH Academy Honda responded

Thank you, John! It's great to hear that Johan and Jude provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Academy Honda! Best Regards, Joseph Lapore General Manager

October 13, 2023

Dealership Rating
Employee Rating

sales staff was dishonest with me and didn't show a good interest after sale and didn't give explanation on the car options. he lied to me about the number of months when leasing me car, we agreed verbally More

by WWFB001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mina Suryil

Oct 18, 2023

DCH Academy Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Joseph Lapore General Manager

Oct 19, 2023

WWFB001 responded

First of all the sales agent Johan that lied to me should not get credit for this sale, and I want an adjustment for the lease term to be credited back to me because this was what I wanted 36 months and not 39 months. His manager should have rectified this and Mina Suril should has reported that immediately to the sales manger instead of lying to me and told me that you only have either 39 or 42 months lease, so basically both Mina and Johan are in fault. I have lost money in this deal, I want to cancel the lease and finance the car, how can you help me with this issue to rectify your staff mistakes. I can be reached via email or phone

September 30, 2023

Dealership Rating
Employee Rating

I recently visited this location to trade in my lease, and had a great experience! The sales manager Megan reach out about my lease and set my appointment up for me. Eddie greeted me when I walked in and More

by Knc1107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2023

DCH Academy Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Regards, Joseph Lapore General Manager

September 18, 2023

Dealership Rating
Employee Rating

Johan was extremely helpful. Did a good job trying for a better deal for me. Honda needs to do better with loyalty program. More

by asifalli03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 31, 2023

Dealership Rating
Employee Rating

Johan, the driving force behind the dealership, exudes professionalism, expertise, and a genuine commitment to customer satisfaction. More

by Hailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2023

DCH Academy Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at DCH Academy Honda are glad to have you as a customer. Best Regards, Joseph Lepore General Manager

August 31, 2023

Dealership Rating
Employee Rating

Amber's authenticity shines through with expert guidance, dedication, and remarkable service for a genuine experience. More

by Hailey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amber Rose Brown

Sep 03, 2023

DCH Academy Honda responded

Thanks for sharing your thoughts about your experience with DCH Academy Honda. We appreciate your business, Hailey, and hope to see you again soon! Best Regards, Joseph Lepore General Manager

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