Dealership Experience
2 yrs, 8 mos
Languages Spoken
English
Spanish
63 Reviews
Write a Review63 Reviews of Johan Zelaya
November 30, 2023
I had a pleasant experience at DCH Honda with salesman Johan who was attentive, professional and knowledgeable with anything questions or concerns I had. He went above and beyond what I expected and made Johan who was attentive, professional and knowledgeable with anything questions or concerns I had. He went above and beyond what I expected and made me feel comfortable while there. I am very pleased with my experience and will highly recommend Johan when buying or leasing a new car he was awesome. More
November 30, 2023
He helped me in the car buying process, very attentive and friendly. i had a great experience while i purchased my vehicle. Great customer service from Johan and friendly. i had a great experience while i purchased my vehicle. Great customer service from Johan More
Other Employees Tagged: Alejandro Mendieta
November 30, 2023
Johan and Alex are the best ! Made my experience very enjoyable and easy ! I’ll be back Made my experience very enjoyable and easy ! I’ll be back More
Other Employees Tagged: Megan Byrnes, Samiyah Winfield, Alejandro Mendieta
November 02, 2023
Johan & Jude Pallone both were very professional and accommodating. We had a great experience and appreciated the good service. accommodating. We had a great experience and appreciated the good service. More
Other Employees Tagged: Jude Pallone
October 13, 2023
sales staff was dishonest with me and didn't show a good interest after sale and didn't give explanation on the car options. he lied to me about the number of months when leasing me car, we agreed verbally interest after sale and didn't give explanation on the car options. he lied to me about the number of months when leasing me car, we agreed verbally on 36 months but on the papers, he wrote 39 months and the financial staff told me that they only have 39 or 42 months, which is not true. i wanted to finance the car but he convinces me to lease it by telling leasing has more warranty than financing now i want to finance it i will lose money More
Other Employees Tagged: Mina Suryil
September 30, 2023
I recently visited this location to trade in my lease, and had a great experience! The sales manager Megan reach out about my lease and set my appointment up for me. Eddie greeted me when I walked in and and had a great experience! The sales manager Megan reach out about my lease and set my appointment up for me. Eddie greeted me when I walked in and sat me right away. Johan helped with my first round of paperwork and answered all my questions. Veronica and Pete were walking by and noticed me sitting and checked in on me to make sure I was okay and introduced themselves. I also had a great conversation with samiyah, she helped the time fly by! When I was able to see my car Javier took me over to it and Ronnie G explained the interior features and helped me understand every setting. Patrick and Alex saw my giants gear and immediately sparked a conversation. It was great , even though the cowboys stink haha ! Terry finalized my paperwork fast and made it so easy. It felt like I was leaving a friends house when I drove off. I am a general manager for a customer service focused business and I would give this location and all these great people 10 stars !! More
Other Employees Tagged: Veronica Lichaa, Megan Byrnes, Peter Modzelewski, Amber Rose Brown, Javier Ayala, Alejandro Mendieta, Patrick Mazan, Eddie Alexander, Ronny Ghaida
August 31, 2023
Amber's authenticity shines through with expert guidance, dedication, and remarkable service for a genuine experience. dedication, and remarkable service for a genuine experience. More
Other Employees Tagged: Amber Rose Brown