John Carbone | Page 11

Thank you Toyota of Louisville for making the purchase of my 2021 Toyota Highlander XSE easy! I worked with salesman Glen Harder who was knowledgeable about the features and function of the Highlander. I als my 2021 Toyota Highlander XSE easy! I worked with salesman Glen Harder who was knowledgeable about the features and function of the Highlander. I also felt we agreed on a fair trade value for my Tundra and purchase price on my now Highlander. David Lail assisted me with financing the Highlander with Toyota Financial Services for a great rate. Looking forward to owning my Highlander and taking it to Toyota of Louisville for service for years to come. More

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We have bought vehicles from Toyota of Louisville for several years. We also have used their service department consistently. I’d say we are loyal customers. Glen Harder is an excellent salesperson and J several years. We also have used their service department consistently. I’d say we are loyal customers. Glen Harder is an excellent salesperson and John Carbone is a wonderful mechanic. More

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Hassle Free! Glen and Dean were great to work with! Knowledgeable and friendly and took the time to help me set up features on my new car! Glen and Dean were great to work with! Knowledgeable and friendly and took the time to help me set up features on my new car! More

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Terrific Customer Service! Toyota on Dixie has been serving my family for over a decade now! Manager Rick Darrell and Representative par excellente, Glen Harder provide wonderf Toyota on Dixie has been serving my family for over a decade now! Manager Rick Darrell and Representative par excellente, Glen Harder provide wonderful service! They are both professional & trustworthy. I recommend them to anyone in search of a new vehicle! More

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Glen is Awesome Glen Harder was my dealer and I worked with him from the very beginning of looking for a car. Even though I live in Fort Wayne I will only come back t Glen Harder was my dealer and I worked with him from the very beginning of looking for a car. Even though I live in Fort Wayne I will only come back to Glen. More

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The only place we will buy! Glen Harder at Toyota of Louisville is the most trustworthy, solid salesman in the city. We just bought our 5th car from him and TofL. Always a great Glen Harder at Toyota of Louisville is the most trustworthy, solid salesman in the city. We just bought our 5th car from him and TofL. Always a great experience. Staff is excellent from bottom to top. We've always gotten what we are looking for and been treated with respect and integrity. We've sent all our friends to Glen and will continue to do so in the future. In addition John Carbone has always taken care of our service needs and we plan for him to take care of our new Rav4 as well. More

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The ONLY Toyota to go to in Louisville, KY If it wasn't for the service department, specifically, John Carbone, I wouldn't continue driving 35 minutes one way. The staff anticipates my family n If it wasn't for the service department, specifically, John Carbone, I wouldn't continue driving 35 minutes one way. The staff anticipates my family needs and doesn't use high-pressure service nor sales. I managed to drive the same Sienna for nine years up to 348K miles. The common sense approach and understanding what I need as a mother of three, specifically not nickel and diming me with repairs and service, John always helped me prioritize what absolutely was necessary or can wait. As I turned in my 348K Sienna, Glen also anticipated my needs, because this mom really wanted an SUV, but the Highlander just wasn't going to fit the bill and he knew that. He lined up the vehicle for me, I didn't even have to look. Rick worked with my budget, ,especially taking in to consideration I've referred customers and will have three new drivers in the course of the next six years. No games, no pressure at Toyota of Louisville. If it wasn't for the service team, I wouldn't be a returning customer for vehicle maintenance. If it wasn't for the sales team, I'd be purchasing elsewhere. More

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Another Excellent buying experience We bought our first Toyota last year with Glen Harder and it was a such a smooth process that we knew exactly who to see this time. Unfortunately our We bought our first Toyota last year with Glen Harder and it was a such a smooth process that we knew exactly who to see this time. Unfortunately our family was faced with the decision to replace the Toyota we had just bought with Glen due to a car accident that totaled the vehicle. We contacted Glen and he was able to find the exact vehicle we had and get us another one on the lot immediately. The second process was just as smooth if not better than the first one considering we did not expect to be doing this again so soon. Glen and the staff at Toyota are tremendous and we will be back in the future for sure. More

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Excellent! Above and beyond! I recently purchased a vehicle from Glen Harder, as I have been doing for over 2 decades now! He always goes above and beyond in meeting my needs a I recently purchased a vehicle from Glen Harder, as I have been doing for over 2 decades now! He always goes above and beyond in meeting my needs and expectations, and I completely rely on his honesty, knowledge and integrity. Glen is a fantastic salesman and also a genuinely kind and great person. I will definitely remain a repeat customer as I won't use anyone else. I highly recommend Glen and Toyota of Louisville! More

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Glen goes above and beyond Glen is an excellent salesman who genuinely cares about customers and their needs. As a repeat customer over the past 20 years, Glen has always steere Glen is an excellent salesman who genuinely cares about customers and their needs. As a repeat customer over the past 20 years, Glen has always steered me in the right direction, and helped me to find exactly what I need without trying to upsell me. Glen has many repeat customers, who like me, have become like family. He's always reachable, honest, knowledgeable, and hard-working. I no longer live in Kentucky, but still travel to Louisville when it's time to upgrade, because I won't buy from anyone else. More

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