John Carbone | Page 11

The service department was great, I didn’t have to wait long for my vehicle to be done thanks. long for my vehicle to be done thanks. More

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Great service department! Very knowledgeable. They were prompt in looking at the issue with my Highlander (Thanks John Carbone and Hai) Also parts department has been very helpful when I have needed to prompt in looking at the issue with my Highlander (Thanks John Carbone and Hai) Also parts department has been very helpful when I have needed to order parts and accessories. (Thanks to Jim, Parts manager). Even though I live on the other side of town, I dont mind driving to this dealership for my car maintenance and parts needs. More

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I was pleased with the little time it took to have my oil changed, tires rotated, and car washed. The Waiting Room followed recommended COVID-19 safety protocol. changed, tires rotated, and car washed. The Waiting Room followed recommended COVID-19 safety protocol. More

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Thank you Toyota of Louisville for making the purchase of my 2021 Toyota Highlander XSE easy! I worked with salesman Glen Harder who was knowledgeable about the features and function of the Highlander. I als my 2021 Toyota Highlander XSE easy! I worked with salesman Glen Harder who was knowledgeable about the features and function of the Highlander. I also felt we agreed on a fair trade value for my Tundra and purchase price on my now Highlander. David Lail assisted me with financing the Highlander with Toyota Financial Services for a great rate. Looking forward to owning my Highlander and taking it to Toyota of Louisville for service for years to come. More

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We have bought vehicles from Toyota of Louisville for several years. We also have used their service department consistently. I’d say we are loyal customers. Glen Harder is an excellent salesperson and J several years. We also have used their service department consistently. I’d say we are loyal customers. Glen Harder is an excellent salesperson and John Carbone is a wonderful mechanic. More

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Hassle Free! Glen and Dean were great to work with! Knowledgeable and friendly and took the time to help me set up features on my new car! Glen and Dean were great to work with! Knowledgeable and friendly and took the time to help me set up features on my new car! More

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Terrific Customer Service! Toyota on Dixie has been serving my family for over a decade now! Manager Rick Darrell and Representative par excellente, Glen Harder provide wonderf Toyota on Dixie has been serving my family for over a decade now! Manager Rick Darrell and Representative par excellente, Glen Harder provide wonderful service! They are both professional & trustworthy. I recommend them to anyone in search of a new vehicle! More

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Glen is Awesome Glen Harder was my dealer and I worked with him from the very beginning of looking for a car. Even though I live in Fort Wayne I will only come back t Glen Harder was my dealer and I worked with him from the very beginning of looking for a car. Even though I live in Fort Wayne I will only come back to Glen. More

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The only place we will buy! Glen Harder at Toyota of Louisville is the most trustworthy, solid salesman in the city. We just bought our 5th car from him and TofL. Always a great Glen Harder at Toyota of Louisville is the most trustworthy, solid salesman in the city. We just bought our 5th car from him and TofL. Always a great experience. Staff is excellent from bottom to top. We've always gotten what we are looking for and been treated with respect and integrity. We've sent all our friends to Glen and will continue to do so in the future. In addition John Carbone has always taken care of our service needs and we plan for him to take care of our new Rav4 as well. More

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The ONLY Toyota to go to in Louisville, KY If it wasn't for the service department, specifically, John Carbone, I wouldn't continue driving 35 minutes one way. The staff anticipates my family n If it wasn't for the service department, specifically, John Carbone, I wouldn't continue driving 35 minutes one way. The staff anticipates my family needs and doesn't use high-pressure service nor sales. I managed to drive the same Sienna for nine years up to 348K miles. The common sense approach and understanding what I need as a mother of three, specifically not nickel and diming me with repairs and service, John always helped me prioritize what absolutely was necessary or can wait. As I turned in my 348K Sienna, Glen also anticipated my needs, because this mom really wanted an SUV, but the Highlander just wasn't going to fit the bill and he knew that. He lined up the vehicle for me, I didn't even have to look. Rick worked with my budget, ,especially taking in to consideration I've referred customers and will have three new drivers in the course of the next six years. No games, no pressure at Toyota of Louisville. If it wasn't for the service team, I wouldn't be a returning customer for vehicle maintenance. If it wasn't for the sales team, I'd be purchasing elsewhere. More

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