John Carbone | Page 4

Had to get a tow due to a tire blow out! Tow was quick and Toyota of Louisville squeezed me in and had a tire on my car in 45 minutes on a Saturday. 5* service Tow was quick and Toyota of Louisville squeezed me in and had a tire on my car in 45 minutes on a Saturday. 5* service More

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Excellent service always. Like dealing with John Carbone. Always helpful. Prices are comparable and service done in a timely manner. Like dealing with John Carbone. Always helpful. Prices are comparable and service done in a timely manner. More

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Tim was amazing and very very patient. He was really cool and down to earth as well. Would definitely recommend He was really cool and down to earth as well. Would definitely recommend More

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This was my first visit and I am super impressed with the quality of service! quality of service! More

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I have been at this dealership as a customer for over 15 years. I am always treated like family. years. I am always treated like family. More

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Great customer service. Friendly and informative. Awesome job. Above and beyond what I expected. Will return in the future. Friendly and informative. Awesome job. Above and beyond what I expected. Will return in the future. More

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They provided Excellent service! They got me in and out right away and ordered a part I was missing for my vehicle! They got me in and out right away and ordered a part I was missing for my vehicle! More

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I’ve owned my Camry that I bought from Toyota of Louisville, and have used the service department for nearly every regular service it has needed. Without fail, this is the best car service experie Louisville, and have used the service department for nearly every regular service it has needed. Without fail, this is the best car service experience every single time. The lounges to wait in are comfortable, the communication about your auto’s service needs is complete and I find the pricing more than fair. My Camry is 7 years old and I feel confident that using the Toyota of Louisville service department will keep it going for many, many years to come. I appreciate everyone there and will be back for the next service in May! More

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We appreciate John Carbone taking our car in with just a couple of hours notice, when we explained an issue with the alternator. He took down all the pertinent information. He then called when the problem couple of hours notice, when we explained an issue with the alternator. He took down all the pertinent information. He then called when the problem was determined and explained in terms we could understand. As the problem was more than we expected, it required extra time to compete (and, that was understandable. When all repairs were completed (a brake problem was also found after further examining the car), John called to let us know. When we picked the car up, John took time from his busy afternoon to show us the repairs that were made. Service was excellent and John Carbine was a pleasure to deal with. More

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John Carborne, one of the Service Managers is excellent! !! I trust his knowledge of my Prius and how to maintain it to run properly!!! I never have to worry that the service department will suggest maintena !! I trust his knowledge of my Prius and how to maintain it to run properly!!! I never have to worry that the service department will suggest maintenance and or repairs not needed. Glen Harder, the gentleman who sold me my car continues to keep in touch to see how I am and how the Prius is running. Anytime I take the car in for an oil change he’s there to great me with a smile and god conversation. I appreciate their integrity, honesty, and wisdom about cars. If you need help or wise counsel give John and or Glen a call or drop by Toyota Of Louisville on Dixie Highway. You won’t be disappointed!!! More

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