Dealership Experience
25 yrs, 11 mos
Industry Experience
25 yrs, 11 mos
389 Reviews
Write a Review389 Reviews of John Caruso
February 20, 2020
Excellent Services Excellent Service! John was very professional, helpful and attentive. He worked with as we went through the process of purchasing a new car and buyi Excellent Service! John was very professional, helpful and attentive. He worked with as we went through the process of purchasing a new car and buying a lease out! Ian took us through all of the new updated technology that an X7 has to offer! He was very patient and thorough and made sure that we truly understood everything! Thank you to both John and Ian! More
Other Employees Tagged: Ian Filo
February 12, 2020
Great experience First BMW purchase. Westlake BMW made it a great experience at every step. Entire team was professional, knowledgeable and friendly. Looking forward t First BMW purchase. Westlake BMW made it a great experience at every step. Entire team was professional, knowledgeable and friendly. Looking forward to enjoying my BMW. More
Other Employees Tagged: Robert Strecker, Mike Niedzwiecki, Ian Filo
January 31, 2020
Again Very Happy Today It's been over ten years and my 4th (maybe 5th) car here. As alway excellent service and great experience . Couldn't be happier. Special thanks to Joh It's been over ten years and my 4th (maybe 5th) car here. As alway excellent service and great experience . Couldn't be happier. Special thanks to John and Robert! More
Other Employees Tagged: Robert Strecker, Mike Niedzwiecki, Ian Filo
January 30, 2020
Excellent. My 5th car here. Very very very very very Excellent. My 5th car here. Very very very very very very very very very very very very very very very very very very very professional Excellent. My 5th car here. Very very very very very very very very very very very very very very very very very very very professional More
Other Employees Tagged: Robert Strecker, Mike Niedzwiecki, Ian Filo
January 28, 2020
Great Experience I had a great sales experience - John Caruso was great to work with, no pressure sales, worked to find the right car for us and helped us take our car I had a great sales experience - John Caruso was great to work with, no pressure sales, worked to find the right car for us and helped us take our car home on the same day we traveled in from Michigan. The sales manager was practical and extremely good to work with he and the story had by far the best inventory in the area. Overall a very good experience. More
Other Employees Tagged: Robert Strecker, Ian Filo
December 31, 2019
Excellent new car service and sales experience The return of my leased car and the experience with ordering a new car was easy, painless and hassle-free. Everyone was very professional. everythi The return of my leased car and the experience with ordering a new car was easy, painless and hassle-free. Everyone was very professional. everything was organized on the day I picked the new car up. Time is important to me and they didn't waste any. More
Other Employees Tagged: Mike Niedzwiecki
December 12, 2019
Excellent experience I've purchased 5 BMWs from Westtake BMW. I keep coming back due to the excellent experience and esteemed brand! I know purchasing a new car is not an I've purchased 5 BMWs from Westtake BMW. I keep coming back due to the excellent experience and esteemed brand! I know purchasing a new car is not an easy process. However, BMW Westlake and Jerry Mancini always make the process easy and quick. They are patient with me as I research what I am looking for in a vehicle and always fair in their pricing. The finance process with Mike was quick and efficient. The genius (Ian) is a great addition to the team. I left happy and well educated on my new vehicle all the features and bells and whistles.I keep going back to BMW for the brand but more so because of the people and the experience! Well done! More
Other Employees Tagged: Jerry Mancini, Robert Strecker, Mike Niedzwiecki, Ian Filo , Fred Palmer
December 08, 2019
a comfortable experience i never look forward to buying a car, but working with John Caruso and the staff at BMW of Westlake was very pleasant experience. I bought a vehicle, i never look forward to buying a car, but working with John Caruso and the staff at BMW of Westlake was very pleasant experience. I bought a vehicle, I was not sold a vehicle More
Other Employees Tagged: Adam Moon, Mike Niedzwiecki , Harry Walker
December 03, 2019
Great Service Was able to get new Leased car early (old one expiring in a few months) with John's help quickly and hassle free. John was a true professional. Was able to get new Leased car early (old one expiring in a few months) with John's help quickly and hassle free. John was a true professional. More
November 29, 2019
Great customer service OI just picked up my leased X5. It's the 4th BMW I have leased and I've worked with John Caruso and Mike Niedzwiecki on all of them. The team is highl OI just picked up my leased X5. It's the 4th BMW I have leased and I've worked with John Caruso and Mike Niedzwiecki on all of them. The team is highly professional and efficient. More
Other Employees Tagged: Robert Strecker, Mike Niedzwiecki, Brittaney Quick

