Dealership Experience
25 yrs, 8 mos
Industry Experience
25 yrs, 8 mos
388 Reviews
Write a Review388 Reviews of John Caruso
November 20, 2019
Top notch experience!! Everyone was a pleasure to work with. Kudos to John Caruso my salesman Kudos to Mike in the business office Kudos to Ian the product genius Thank you for being a fabulous te with. Kudos to John Caruso my salesman Kudos to Mike in the business office Kudos to Ian the product genius Thank you for being a fabulous team! More
Other Employees Tagged: Mike Niedzwiecki , Ian Filo
November 14, 2019
Experience with BMW of Westlake I walked into the dealership with a picture of the car I got off the internet. John Caruso, new car sales, got the car and brought it front so I coul I walked into the dealership with a picture of the car I got off the internet. John Caruso, new car sales, got the car and brought it front so I could demo. Went for a short ride in the 2019 X3 and he was able to answer all my concerns. He worked out a deal that same day for me, and I picked it up a couple of days later. The car was very clean and John helped transfer personal effects from my old car to the one I just purchased. I then met Derek, the dealer "genius, who explained all the intricate details of this high tech automobile. He also came to my house to pair the garage door opener with my new auto. Mike, from the finance department, explained in detail other warranties available on the car. I chose the 5 year tire warranty. There is a lot of paperwork involved in purchasing a car, and Mike went through all of it expeditiously. All in all, BMW is friendly, non-pressure, dealership to shop and purchase an automobile. More
Other Employees Tagged: Mike Niedzwiecki, Brittaney Quick , Derek Braun
November 05, 2019
New auto purchase Have previously purchased vehicle from dealer. Dealer has many vehicle to choose from. Staff were very knowledgeable, courteous, friendly, and helpf Have previously purchased vehicle from dealer. Dealer has many vehicle to choose from. Staff were very knowledgeable, courteous, friendly, and helpful during the buying process. More
Other Employees Tagged: Mike Niedzwiecki , Harry Walker
October 19, 2019
Outstanding People, Service, Selection I have been working with the team at BMW of Westlake for years. Truly outstanding people providing professional sales and service, never with pressur I have been working with the team at BMW of Westlake for years. Truly outstanding people providing professional sales and service, never with pressure. I have recommended many members of my family and professional network to visit this dealership and ALL have come out with the same impression. In fact, I think all have ended up buying their BMW's from BMW of Westlake. We just picked up our latest new car and once again, outstanding! More
Other Employees Tagged: Robert Strecker, Adam Moon, Dirk Steffen, Mike Niedzwiecki , Harry Walker
October 11, 2019
New Lease, Experienced Salesman Always a pleasure working with John Caruso. He's been with Ganley BMW for nearly 20 years and his depth of knowledge in terms of product and navigati Always a pleasure working with John Caruso. He's been with Ganley BMW for nearly 20 years and his depth of knowledge in terms of product and navigating the sales/lease process is second to none. Thanks, John! More
Other Employees Tagged: Robert Strecker
October 08, 2019
The ultimate sales and service experience I’ve gotten for almost a decade! John Caruso, best of the best in sales and a great guy. almost a decade! John Caruso, best of the best in sales and a great guy. More
Other Employees Tagged: Mike Niedzwiecki, Jeff Hughes , Christian Gufreda, Cassie Thadeus, Dan Walker
September 09, 2019
Great dealership. Adam and his team couldn’t be more helpful. We are a BMW family and appreciate having this dependable, cooperative, professional, friendly, trustworth Adam and his team couldn’t be more helpful. We are a BMW family and appreciate having this dependable, cooperative, professional, friendly, trustworthy dealership to work with. More
Other Employees Tagged: Adam Moon, Brittaney Quick, John Cordell
August 29, 2019
Great new car leasing experience John Caruso was awesome! And Ian was a great teacher of all the neat new features of the X5. highly recommend if you’re looking for a new car. John Caruso was awesome! And Ian was a great teacher of all the neat new features of the X5. highly recommend if you’re looking for a new car. More
Other Employees Tagged: Mike Niedzwiecki, Ian Filo
August 26, 2019
IZIPIZI Decide what you want, order or pick from lot, sign papers, have Genius lesson, drive off. it was all done very easily and we got what we wanted at a Decide what you want, order or pick from lot, sign papers, have Genius lesson, drive off. it was all done very easily and we got what we wanted at a great price. More
Other Employees Tagged: Adam Moon, Mike Niedzwiecki , Jim Strunk
July 23, 2019
best experience I ever had in buying a car I am 76 years old and a widow for many years. My experience in buying a car today at BMW of Westlake is the best I have ever had. I am 76 years old and a widow for many years. My experience in buying a car today at BMW of Westlake is the best I have ever had. More
Other Employees Tagged: Derek Braun

