John Cordell
John Cordell at BMW of Westlake

John Cordell

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

Contact Me
4.8
338 Reviews
4.8

338 Reviews

Write a Review

338 Reviews of John Cordell

December 17, 2025

Dealership Rating
Employee Rating

The service is great. The people are great. Service I can trust. They have been very helpful. If you have a bmw this is the place for service! More

by ZAUBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

BMW of Westlake responded

We are so happy to read such a great review about BMW of Westlake!

December 16, 2025

Dealership Rating
Employee Rating

Not very friendly, confusing when talking to. Unnecessary video. Didn’t respond when main contact out. Not a fan More

by KELLI.CLAVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 19, 2025

BMW of Westlake responded

We appreciate you bringing this experience to our attention. I will ask our service manager, John Cordell, to reach out to you.

November 25, 2025

Dealership Rating
Employee Rating

Great service and great staff, I can’t recommend them enough. They were very accommodating More

by JOEQ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2025

BMW of Westlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 25, 2025

Dealership Rating
Employee Rating

Cory and the dealership were great to work with and I will definitely be returning for future needs. More

by DANIELJTHOMPSON18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Nov 27, 2025

BMW of Westlake responded

Hi Daniel, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

November 21, 2025

Dealership Rating
Employee Rating

Very friendly, very courteous let me know what's going on very soon after I drop it off. Gives me options. More

by ALLENBERNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2025

BMW of Westlake responded

Allen, we are very happy we could provide you with a positive experience!

November 19, 2025

Dealership Rating
Employee Rating

Brake estimate was accurate, work done on time and corrected the squeaking issues with brakes on my suv. More

by UNIMARK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2025

BMW of Westlake responded

We're happy to hear you had such a positive experience with our team!

November 18, 2025

Dealership Rating
Employee Rating

Had my tire replaced, Corey was quick to order and take care of the issue . Great service and great team as always. More

by MARCELO.ORCHON
Recommend Dealer
Yes
Nov 20, 2025

BMW of Westlake responded

Marcelo, we are glad we could help!

November 11, 2025

Dealership Rating
Employee Rating

Professional service as usual. Everyone was informative and friendly with no hiccups or surprises. It’s a pleasure to get service at bmw of Westlake. More

by NICKSTEINBAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2025

BMW of Westlake responded

Nicck, we are happy to hear you had such a positive experience with our team!

November 07, 2025

Dealership Rating
Employee Rating

Fixed my squeeky brakes fairly quick. Unfortunately it was very expensive, hope next repair is less expensive. More

by UNIMARK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2025

BMW of Westlake responded

We appreciate you taking the time to leave us this feedback.

November 04, 2025

Dealership Rating
Employee Rating

Very prompt on information Great videos to show what was done and what needs to be done very clean detailed car when picked up More

by ALLENBERNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2025

BMW of Westlake responded

Hi Allen, thank you so much for your positive comments about BMW of Westlake!

1
...

Dealership Inventory (239 Vehicles)

used 2018 Audi S4 car, priced at $24,947
2018 Audi S4
used
Black Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW 530 car, priced at $75,865
2026 BMW 530
new
Tanzanite Blue II Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW 330 car, priced at $53,690
2026 BMW 330
new
Alpine White exterior
Automatic
All-wheel Drive
new 2026 BMW X5 car, priced at $105,525
2026 BMW X5
new
Black exterior
Automatic
All-wheel Drive
new 2026 BMW 840 Gran Coupe car, priced at $99,625
2026 BMW 840 Gran Coupe
new
Tanzanite Blue II Metallic exterior
Automatic
All-wheel Drive
used 2023 Buick Enclave car, priced at $34,878
2023 Buick Enclave
used
Emperor Blue Metallic exterior
Automatic
All-wheel Drive