John Cordell

Fast service, kept me informed along the way, made reasonable recommendations. The waiting area was also pleasant. reasonable recommendations. The waiting area was also pleasant. More

by JOEBAHHUR Verified Customer Verified Customer

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The service representative went over and beyond my expectations. The cost of my repairs were expensive. The representative found discounts that made my experience stressful. expectations. The cost of my repairs were expensive. The representative found discounts that made my experience stressful. More

by THURMAN.CAMPBELL721 Verified Customer Verified Customer

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Seating area is very nice. Change oil service took a little less than an hour. I had to come back 2 weeks later to top coolant. I called and they asked me to simply drive in no Change oil service took a little less than an hour. I had to come back 2 weeks later to top coolant. I called and they asked me to simply drive in no appointment needed and I was out in less than 30 minutes. No cost to top coolant, not sure why it was not identified when I did oil change during the inspection. I am not sure why the last appointments is at 2pm, no times after 2 pm? More

by WALTER_TAMUKONG Verified Customer Verified Customer

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as always great service from BMW of Westlake, clean dealership, communication on point, friendly and kind! dealership, communication on point, friendly and kind! More

by porcupine88 Verified Customer Verified Customer

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I feel like at home . They always take care of my car needs and solve my problems . They always take care of my car needs and solve my problems . More

by NATEMANSOUR1 Verified Customer Verified Customer

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They are always honest and very transparent with work that needs to be done so you have a full understanding of their rationale. that needs to be done so you have a full understanding of their rationale. More

by MICHAEL.B.MURRAY0912 Verified Customer Verified Customer

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BMW does not get their recognition just by the name. It’s by all the employees from the sales department the accounting department and the service department are the ones that make up BMW.. an example o It’s by all the employees from the sales department the accounting department and the service department are the ones that make up BMW.. an example of this is Brittany in the service department. What a friendly, thorough, and an amazing person. Totally professional. Because of her, I visit this location. And I will not go to any other location. Thank you guys very much. We love you all. More

by TOBYJOE444 Verified Customer Verified Customer

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Best dealer you could go, best service and attention, definitely will come back for my next service definitely will come back for my next service More

by JAIMITO271191 Verified Customer Verified Customer

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Always great service, with a smile. If the work will take hours they offer rides, or loaners and work with your schedule. highly recommend. If the work will take hours they offer rides, or loaners and work with your schedule. highly recommend. More

by LUIS64 Verified Customer Verified Customer

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Great service and prompt problem solving for my flat tire. We were so pleased with the team at BMW Westlake tire. We were so pleased with the team at BMW Westlake More

by DCKLEIN Verified Customer Verified Customer

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