352 Reviews
Write a Review352 Reviews of John Cordell
July 28, 2021
Great service at BMW. Very quick turn around time. John and Brittaney were very nice and friendly. They messaged me every step of the way. Thanks. and Brittaney were very nice and friendly. They messaged me every step of the way. Thanks. More
Other Employees Tagged: Brittaney Quick
July 28, 2021
Always friendly and ready to provide good service. They are quick to provide a good solution to any issues and my cars are ready on time are quick to provide a good solution to any issues and my cars are ready on time More
Other Employees Tagged: Brittaney Quick , Nate Lieb, Jim Strunk
July 27, 2021
Service to flush brake fluid took 4 hours. Service John C provided no update, no explanation, no response to text request and offered no apology. C provided no update, no explanation, no response to text request and offered no apology. More
Other Employees Tagged: Jim Strunk
July 27, 2021
My car sparkles were changed and since then my car has not performed as it used to By the way it was an excellent performing car. IT WAS. not performed as it used to By the way it was an excellent performing car. IT WAS. More
Other Employees Tagged: Brittaney Quick , Nate Lieb, Carl Whelpley
July 26, 2021
Great Customer Service! Clean lobby and bathroom. Also very friendly and attentive staff, wait time accurate. I would definitely recommend this dealership for any vehicle needs. very friendly and attentive staff, wait time accurate. I would definitely recommend this dealership for any vehicle needs. More
July 23, 2021
Clean facility,Friendly and very helpful and curtius people. Everything is always handled very professionally and very expediently . I would highly recommend this dealership to everyone people. Everything is always handled very professionally and very expediently . I would highly recommend this dealership to everyone More
Other Employees Tagged: Brittaney Quick , Nate Lieb, Jim Strunk, Carl Whelpley
July 22, 2021
Professional and courteous service from a friendly and dedicated staff . Since purchasing my car three years ago, I have continued to have it serviced at BMW of West Lake even though another dealer is clo dedicated staff . Since purchasing my car three years ago, I have continued to have it serviced at BMW of West Lake even though another dealer is closer to my home. More
July 20, 2021
Excellent job handled all my needs in a professional way. Very satisfied excellent service. I recommend it to everyone. They kept their promises to me and Iam very happy with everyone. Very satisfied excellent service. I recommend it to everyone. They kept their promises to me and Iam very happy with everyone. More
Other Employees Tagged: John Caruso, Brittaney Quick, Jeff Hughes , Nate Lieb, Jim Strunk
July 15, 2021
Normally I’m very happy with BMW of Westlake however not this time. A 2 day service took 8 days. Communication was poor. My billing was wrong which created a 2 day problem for me. I must seriously rec this time. A 2 day service took 8 days. Communication was poor. My billing was wrong which created a 2 day problem for me. I must seriously reconsider my future service decisions. More
Other Employees Tagged: Mary Wonderly
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