John Cordell
John Cordell at BMW of Westlake

John Cordell | Page 28

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
352 Reviews
4.8

352 Reviews

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352 Reviews of John Cordell

May 06, 2021

Dealership Rating
Employee Rating

Awesome and fast. Great service. Will be back when it need anything else for my cars. Everyone was wearing masks and the place was very clean and safe. More

by WHELPLEYCARL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick , Nate Lieb, Jim Strunk, Carl Whelpley

May 06, 2021

BMW of Westlake responded

Thank you for letting us know about your positive experience at BMW of Westlake!

May 05, 2021

Dealership Rating
Employee Rating

John was able to get me in the same day with a dead battery with a moments notice. John has helped me out twice in rare immediate situations. Thanks so much John! More

by LWFOUR80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2021

BMW of Westlake responded

Thanks for the fantastic review about John and BMW of Westlake!

May 05, 2021

Dealership Rating
Employee Rating

Truly felt like I was in well mannered society with service that exceeds expectations. It felt comfortable and relaxing knowing that I can place my trust in high professionalism displayed by dealership More

by Abay Suleimenov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2021

BMW of Westlake responded

Thank you for taking the time to write this review about your positive experience at BMW of Westlake!

May 05, 2021

Dealership Rating
Employee Rating

I have dealt with John Cordell on numerous occasions and he has always been accommodating to my concerns and needs. It has been a pleasure to deal with John when getting service for my BMW. More

by BMWARNICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2021

BMW of Westlake responded

Thanks for the awesome review about John and BMW of Westlake!

May 05, 2021

Dealership Rating
Employee Rating

BMW of Westlake was great. I had to take my car in for an Air Bag recall. They got me in and out quickly...washed my car. Excellent service! More

by MURRIEISPHORDING
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Jeff Hughes , Christian Gufreda, Nate Lieb, Carl Whelpley

May 05, 2021

BMW of Westlake responded

Thanks for this awesome review about BMW of Westlake!

May 05, 2021

Dealership Rating
Employee Rating

Great dealership working with the folks in Service is always a pleasure. Have had my car for 10 years and have had zero issues with the folks at Ganley in keeping the car maintained and going through the More

by marybethandtom111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

May 05, 2021

BMW of Westlake responded

Thank you for taking the time to write this positive review about BMW of Westlake, we appreciate your loyalty!

May 05, 2021

Dealership Rating
Employee Rating

Did an excellent job of fixing the problem and keeping me up to date while performing the work. Jim was very friendly and professional. Thank you for all your work! More

by TADELSBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick , Christian Gufreda, Jim Strunk

May 05, 2021

BMW of Westlake responded

Thanks for the great review about Jim and BMW of Westlake!

May 05, 2021

Dealership Rating
Employee Rating

Excellent Service, great customer service and technical explanation. Utilized service for a 2000 BMW Z3 Roadster--had no worries getting the work done right. Highly recommend. More

by JKUCBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2021

BMW of Westlake responded

Thanks for the great review about John and BMW of Westlake!

May 04, 2021

Dealership Rating
Employee Rating

Very convenient! Returned my car to the office, which saved me a trip. Gave me a rental to use over the weekend because my car needed a piece replaced. More

by ANTHONY.NAOUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Strunk

May 05, 2021

BMW of Westlake responded

Thanks for this fantastic review about Jim, John and BMW of Westlake!

May 04, 2021

Dealership Rating
Employee Rating

Really? I ended up trading my vehicle I was so disgusted with the performance of my vehicle, the cost of the repair, and the lack of help offered by the dealership staff. More

by BLUEZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki , Nate Lieb

May 05, 2021

BMW of Westlake responded

Thanks for letting us know about your experience. We are under the impression that you have already spoken to several employees about this issue. Please give us a call if you have anymore comments or questions at 440-887-0000. Thanks.

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