John Cordell
John Cordell at BMW of Westlake

John Cordell | Page 30

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
352 Reviews
4.8

352 Reviews

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352 Reviews of John Cordell

May 04, 2021

Dealership Rating
Employee Rating

Absolutely excellent and very professional and prompt service! Great service and great sales departments. I keep using them and referring fellow bimmers fans to them. Highly recommended!! More

by mdshahed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Strecker, Adam Moon, Brittaney Quick, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley

May 04, 2021

BMW of Westlake responded

Thank you for this awesome review!

April 09, 2021

Dealership Rating
Employee Rating

So helpful nice and efficient. Had a great experience and would def recommend this dealership and service team to my friends and fam. Also love the location More

by MOEANDBRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Gufreda

Apr 09, 2021

BMW of Westlake responded

Thanks for letting us know about your great experience!

April 09, 2021

Dealership Rating
Employee Rating

Good service, very friendly environment, they make a very good job, the video of the car was helpful, they try costumers VIP, I will be back More

by TAPATIASFOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley

Apr 29, 2021

BMW of Westlake responded

Thanks for this awesome review!

March 24, 2021

Dealership Rating
Employee Rating

Great experience. The is my third BMW and I have been very happy. If I had an issue they address it promptly John Caruso was my sales person all three time. Extremely happy with the service he provided. More

by BILL44111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

BMW of Westlake responded

Thanks for the awesome review about the team here at BMW of Westlake!

March 24, 2021

Dealership Rating
Employee Rating

Had a passenger rear flat for about a month now. It was irritating as all get out. One morning I woke up and was on my way to work and the low tire light came on. Frustrated, I pulled into BMW of Middlebur More

by AustinYellowM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley

Mar 24, 2021

BMW of Westlake responded

Thanks for letting us know about your great experience stopping at BMW of Middleburg Heights!

February 13, 2021

Dealership Rating
Employee Rating

I greatly appreciate the service my car got last time my car was at BMW of Middleburgh Heights, excellent service, fast, reliable, efficient. Thank you More

by MARCOMAURTUA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley

Feb 20, 2021

BMW of Westlake responded

Marcomaurtua, we're happy to hear you had such a positive experience with our team!

February 04, 2021

Dealership Rating
Employee Rating

John has always taken care of all my service needs. You won't be disappointed taking your vehicle to BMW of Westlake they sure know how to get the car in and out back to you in proper working conditions. I More

by Qasim Shirazi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

BMW of Westlake responded

Qasim Shirazi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Westlake!

January 11, 2021

Dealership Rating
Employee Rating

Fast and no worries simply good thanks for you help I be back soon I will need tires soon just waiting to safe some money More

by JACAS68
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Cepek, Brittaney Quick, Jeff Hughes, Chris Czaplenski , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus

Jan 12, 2021

BMW of Westlake responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Westlake, we look forward to having you as one of our valued customers for many more years to come!

December 25, 2020

Dealership Rating
Employee Rating

I love my new car! From Sales to Finance to Genius, I had their undivided attention the whole time I was there!! This is our fifth car and they make it so easy! More

by margo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki, Brittaney Quick , Nate Lieb, Jim Strunk

Dec 27, 2020

BMW of Westlake responded

Congratulations on your new vehicle, Margo! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

December 03, 2020

Dealership Rating
Employee Rating

Great staff and service center would recommend to all my friends and family Clean facility with lots of new and used car options. I was very impressed More

by JOHN.R.BRADBURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Kelly Cavanagh , Christian Gufreda, Tom Zito

Dec 04, 2020

BMW of Westlake responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Westlake.

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