John Ferrigno
John Ferrigno at Andrew Toyota
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John Ferrigno | Page 22

Service Advisor

Andrew Toyota

1620 West Silver Spring Drive
Milwaukee, WI 53209

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4.8
532 Reviews

Dealership Experience

24 yrs

Industry Experience

32 yrs, 3 mos

Languages Spoken

English English

4.8

532 Reviews

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532 Reviews of John Ferrigno

March 30, 2022

Dealership Rating
Employee Rating

Very nice,clean environment keeps you informed in & out fast a professional way of doing business More

by HOBBS76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2022

Andrew Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. - The Team at Andrew Toyota

March 22, 2022

Dealership Rating
Employee Rating

The staff is always helpful. They are willing to fill my tires. When you bring a car in they call before they do any work. More

by Sandy Doman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2022

Andrew Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience. Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Team at Andrew Toyota

March 20, 2022

Dealership Rating
Employee Rating

Mr. Ferrigno was excellent and his assistance with helping me navigate my insurance claim was greatly appreciated. His attention to detail, understanding, and perseverance brought great credit upon hi More

by Jeffreyluke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2022

Andrew Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Team at Andrew Toyota

March 16, 2022

Dealership Rating
Employee Rating

I worked with Renee and even though there were a few bumps along the way during negotiations, in the end I was a happy and proud new owner of our first Toyota, a 2022 Highlander Platinum. Also had my f More

by Captn331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Oppermann, Christopher Williams , Renee Chamberlain

Mar 29, 2022

Andrew Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Team at Andrew Toyota

March 10, 2022

Dealership Rating
Employee Rating

John went above and beyond in checking on trailer hitch options for our new Rav4 Prime XSE. More

by Steven Cupery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 08, 2022

Dealership Rating
Employee Rating

Good work, quick turnaround, convenient but expensive. Was in and out all in one day, which was appreciated. More

by Meloncollie08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 06, 2022

Dealership Rating
Employee Rating

Oil was overfilled, coolant was spilled on front grille and not cleaned up. Service was performed, however seemed sloppy. Most likely will not return. More

by ToyOda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Zeljko Blagic

Mar 25, 2022

Andrew Toyota responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. - The Team at Andrew Toyota

March 02, 2022

Dealership Rating
Employee Rating

Great dealership, service is great everyone is very friendly, and cares about their customers. Absolutely love the service department, can get right in even for minor things. Overall great place with g More

by STARYOUNG27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Willett, Cody Wagner

February 22, 2022

Dealership Rating
Employee Rating

Helpful on my initial call about getting my car towed all the way through service process. John F called to get symptoms of problem and then kept me updated on what the problem was. While car was in took car More

by SLRICE1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 16, 2022

Dealership Rating
Employee Rating

The service at Andrew Toyota has always been good at a fair price. We have been pleased with their service since we started going there in the 80s. More

by FWLANGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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