"I have worked with Ali before and his customer service,..."
- Heather M.
I have worked with Ali before and his customer service, integrity and professionalism are above and beyond! I have purchased cars from other Audi dealerships in the past, but will absolutely return to Audi Naples and request Ali when it's time for a new car! Also, Louis in the Finance department was incredibly helpful, knowledgeable and efficient when it came to reviewing the warranties and the financial aspect of the deal and I would highly recommend working with him as well!
"I had a pleasant experience working with Colin Howe..."
- bill benavitz
I had a pleasant experience working with Colin Howe buying an Audi RS4 three weeks ago at Audi Naples, Florida. I came in and test drove the car and had a 10 minute negotiation with his Sales Manager and got a fair price. No high pressure BS and no hidden fees or other unethical selling strategies. Straight forward, honest, and friendly negotiating. Called the next morning and accepted the deal and came in and drove out in the new car in one hour. Compared to other new car purchases this one was quite pleasant.
"Best car buying experience I’ve ever had, by far. John..."
Best car buying experience I’ve ever had, by far. John and Colin were extremely responsive, professional and quite knowledgeable. Absolutely no pressure— they worked with me to get a terrific deal and one we were all comfortable with. I wasn’t prepared to buy that day, but the great deal and the whole experience just made it feel right. Thanks again to John & Colin for truly delivering the “car and the experience”.
"Excellent responsiveness to every request and detail"
Dealership was very good to work with and John Holman was outstanding through out the entire sales process.
I bought the A8 from him from out of state and wanted to fly in to see the car before I bought it. John picked me up at the airport had me drive the car, pointed out and explained many of the features to be sure I was aware of the differences to my current A8. He went out of his way to add some things I requested that were not with the car and made sure it was like new before shipping it to me.
John was not a typical pushy car salesman. He had a lot of experience and knowledge and it definitely came across in a very positive way.
I have driven an Audi now for over 7 years. I moved here from NJ and would have my Audi services at Naples Audi. So when my lease was up I went to get my third Audi from Naples Audi. My salesperson was Ali Taqi and he did everything he could to get me the right price with the right car. He was very patient yet thorough. I plan on living in a Naples for a long time and when i’m ready for my fourth Audi I know where to go.
We found a car we were very interested through an internet search. We made contact with this dealer to see if they had the car and get a few more details. We voiced that we were driving a significant distance (3 hours) to look at this car, and if everything looked as expected we fully intended to purchase it. Once we indicated we were going to start driving down that day we got a call that the car wasn't actually there - getting a "trim piece fixed." OK, call when it's back. Got the call it was on the lot - was assured of this. Made arrangements again to come down, asked for a picture of the car on the lot as I did not want to drive that far and not have the car be there (this has happened to us before). We never got the picture, then was told they were on their way to pick it up from getting the trim work done and would send a picture then... but wasn't that to have already happened?! Never got a picture and will never consider buying from this dealer if this is the way they operate. My time is valuable and I don't want to work with people that treat others this way!
"Avoid if You Are an Internet Customer "
HORRIBLE DEALERSHIP. Avoid if you are an internet customer because you will not be treated fairly. I had a deal on-the-table and had agreed to all terms. I submitted my credit application hours before another customer. Yet, Audi Naples sold the car to someone else who was in their showroom 3-4 hours after I had already submitted my paperwork. No communication to say someone else was interested in the vehicle. I was waiting patiently to hear back from them on the approval and to sign all the paperwork and complete the sale. My initial interactions with Michael Schutt were very professional and left a great impression, inspiring trust, which is pretty rare in this industry. Had I dealt with him the entirety of the time, the outcome may have been different. John Holman was downright awful: incomplete sentence responses, very slow to respond, lacking knowledge, etc.. Complaints to the General Manager, Thilo Schwill, were met with an air of condescension and total apathy. What a terrible experience. I wouldn't want anyone else to go through the same, so AVOID THIS UNPROFESSIONAL DEALERSHIP.
"Outstanding Assistance in Our Purchase of our New Audi"
We met Ali Taqi who expertly guided us through the process of selecting our new Audi A5, trading in our old car, and purchasing our new Audi in an extremely professional and efficient manner. We were especially impressed with Ali's calm and relaxed demeanor which allowed us to complete the entire process in just a few hours from start to finish. We never felt rushed and were completely satisfied with the way we were treated at every step. In all of our years of purchasing new cars, this purchase was our best experience. It was our best experience because of Ali's professionalism.
Ali, Keith and heney were very helpful in getting comfirtable with the car and it's incredible new technology. It seemed overwhelming at first but as they walked me through it I became very impressed.
- Detective Diva
This experience was nothing short of amazing! I am thrilled with the customer that I received from Ali, and would recommend you all to anyone! Kudos for a job well done!