John Lane | Page 10
Business Development Representative
Colonial West Chevrolet of Fitchburg
314 John Fitch Hwy
Fitchburg, MA 01420
149 Reviews
Write a ReviewDealership Experience
16 yrs, 4 mos
Industry Experience
38 yrs, 4 mos
149 Reviews of John Lane
November 16, 2022
Colonial West Chevrolet has the most helpful and concerned employees about a customer's needs. Best dealership to deal with. concerned employees about a customer's needs. Best dealership to deal with. More
Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Jeff Chandler , Shelley Dupre, Eric Phelps is an outstanding parts department employee. He went above and beyond helping me order the correct part. Doug Is awesome in service for the good job he did taking care of my Tahoe.
September 14, 2022
Bought a new Tahoe 9/14/2022. My sales person was Ivan Vargas. He was fantastic. Showed me all the accessories for my new Tahoe. He took care of all the things I wanted to add. He My sales person was Ivan Vargas. He was fantastic. Showed me all the accessories for my new Tahoe. He took care of all the things I wanted to add. He's very knowledgeable in his job. Thank you Ivan for all your help. More
Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Ivan Vargas, Carlos Silvera, Jeff Chandler , Shelley Dupre, Jon Pollock in service, Tom Goodwin and Eric Phelps in parts
September 14, 2022
They are pleasant and polite. .it's a pleasure to do business with them. They very personal with there customers .it's a pleasure to do business with them. They very personal with there customers More
Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Shepherd, Carlos Silvera, Jacqueline Quinlan, Jeff Chandler , Shelley Dupre
August 30, 2022
From my thirty years in the automotive parts business my message to individual shops is service is 85% of the job. The shop can control the 15% inside the shop but without service you have no need for bays message to individual shops is service is 85% of the job. The shop can control the 15% inside the shop but without service you have no need for bays or technicians. I followed John Lane with my car sales and now I will do the same for service. Service needs to remember a great public speaker and salesman, Zig Ziglar, You are best to explain cost once rather than to apologize for proce forever. Keep your game on Colonial. More
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Jeff Chandler , Shelley Dupre
August 25, 2022
Thank you colonial west Chevrolet for helping me out of a tough situation. Shelley Dupre, Tania, John and Geno were terrific in helping me! Jeff chandler is a terrific General Manager and really cares abou tough situation. Shelley Dupre, Tania, John and Geno were terrific in helping me! Jeff chandler is a terrific General Manager and really cares about his customers and his staff! More
Other Employees Tagged: Geno Neagle, Tania Audet, Jeff Chandler , Shelley Dupre
August 01, 2022
The service at Colonial West is consistently professional, timely, and reasonably priced. They are always transparent and do a terrific job with my vehicle. professional, timely, and reasonably priced. They are always transparent and do a terrific job with my vehicle. More
Other Employees Tagged: Shelley Dupre
July 31, 2022
Geno GREAT! ......loved the chat....Sean awesome, patient and very informative about truck I purchased.....didn't feel pressured AT ALL. ......loved the chat....Sean awesome, patient and very informative about truck I purchased.....didn't feel pressured AT ALL. More
Other Employees Tagged: Geno Neagle , Sean-O Salem
July 05, 2022
It was so incredible for service, sealer ship employees. .pleasant they treat u like ur splecial .pleasant they treat u like ur splecial More
Other Employees Tagged: Geno Neagle, Vincent Locher, Carlos Silvera , Alex Breault, Sean-O Salem
July 02, 2022
I brought my 2021 Trail Boss in for service. Technic Angel Torres worked on my truck. He is awesome when it comes to add ones for my truck. He advised me not to add tail light covers because of Technic Angel Torres worked on my truck. He is awesome when it comes to add ones for my truck. He advised me not to add tail light covers because of the danger of them coming off. The manufacturer didn't cut them properly. Thank you, Angel More
Other Employees Tagged: Geno Neagle, Tania Audet, Christopher Taylor, Angie Shepherd, Carlos Silvera, Jacqueline Quinlan, Jeff Chandler , Shelley Dupre, Sean-O Salem
June 16, 2022
I had a wonderful experience working with John Lane on leasing my new Camero! John is honest, professional and friendly. I couldn’t have asked for a more smooth transaction! Alexzander was also extremely leasing my new Camero! John is honest, professional and friendly. I couldn’t have asked for a more smooth transaction! Alexzander was also extremely helpful when he went through the car with me and showed me how the system works. I highly recommend John and the team at Colonal West for any auto purchases/lease. They are definitely my new and only dealership for any future purchases! More
Other Employees Tagged: Carlos Silvera , Alex Breault

