John Marnell
John Marnell at Toyota Direct

John Marnell | Page 5

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.8
62 Reviews
4.8

62 Reviews

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62 Reviews of John Marnell

February 18, 2025

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Employee Rating

I have been taking my cars to Toyota Direct for decades. In particular, the service department, which has expanded greatly since the pandemic. Their staff is superb and always polite and helpful. The only r More

by jlevy803
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Sayre, Chris Grossman

February 07, 2025

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This is the best dealership, by far! ! All staff members are so friendly and helpful. They will stop anything they are doing to make sure the customer is taken care of. More

by jjrodock
Service Price Transparency
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Recommend Dealer
Yes

February 07, 2025

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Outstanding customer service. Friendly and high quality work. Reasonable prices. Always transparent about the work needed. More

by mhwander68
Service Price Transparency
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Recommend Dealer
Yes

January 29, 2025

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GREAT SREVICE! HANDS DOWN ONE OF THE BEST!!! RECOMMEND HIGHLEY!! MINDY SERVICE WRITER WAS EXCELLENT!! More

by clane9
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Recommend Dealer
Yes

January 22, 2025

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He was concerned about what the car needs and the use of my coupon.also the needs for the car in the future. More

by fthompson1254
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Recommend Dealer
Yes

January 14, 2025

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Excellent service! !! Would definitely recommend to any Toyota Owner in the area to come here and get all of their Service needs done here! More

by tommytwotone37
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Recommend Dealer
Yes

January 08, 2025

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Wish I would have bought my new canary here instead of fighting with Buckeye Toyota More

by ggregor01
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Recommend Dealer
Yes

December 06, 2024

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Very friendly advisor, John. the waiting area could improve and add more seating capacity and more drinks!! More

by nobinrahut51
Recommend Dealer
Yes

November 16, 2024

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Toyota direct is my place to go for service on my vehicle. I will be back. More

by stoll.kw
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

November 03, 2024

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Employee Rating

Everyone was great very helpful For what it’s worth tracking words to 15 is a pain in the butt More

by fatheroc
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Recommend Dealer
Yes
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