John Rogers

Nick was so helpful with purchasing my car! He and his coworkers made it easy and went above and beyond in helping to make it happen! I will recommend to family and friends and be back when it He and his coworkers made it easy and went above and beyond in helping to make it happen! I will recommend to family and friends and be back when it comes time to buy again! :) More

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We bought a 2024 Rav4 SE Hybrid over the weekend at Lithia Toyota of Medford. We drove 2.5 hours from Northern California to Medford because Scott Weigand (Salesman) not only found the car that we want Lithia Toyota of Medford. We drove 2.5 hours from Northern California to Medford because Scott Weigand (Salesman) not only found the car that we wanted but it was a few thousand less than what we could find in California! Scott was awesome to work with, he made the whole process of buying a car out of state seamless and transparent. He even took the time to set-up the Apple Car play and show us the other bells and whistles with the A/V system. We would not hesitate to recommend this dealership and of course Scott as a salesman. More

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Worst car buying experience I have ever had In my life. It was a an absolute deception on their part. They miss represented the car. Two days after I bought the car I discovered the ECU had been keyed. It was a an absolute deception on their part. They miss represented the car. Two days after I bought the car I discovered the ECU had been keyed. When I went back to confront them about it, they said they did not know about it and nor did the prior owner. However it turns out the prior owner worked at Lithia and according to a Lithia mechanic the prior owner knew it was tuned. He stated the Lithia employee who owned the car did not care that it was tuned when they bought it. They had also sold me an extended warranty as well which will not cover any repairs to the engine and drivetrain due to the fact that the ECU has been altered. I was then told by Lithia of Medford to give them a few days and they would either somehow arrange a warranty or take the car back. Days went by I did not hear from them so I called and was told there is nothing they can do. I ask for my warranty money back. A few days latter I brought the car in under the Lithia 60 day warranty, because their was a vibration in the front and a humming type sound with clunking over bumps and a popping noise occasionally. They said it was fine. The car is a Mustang GT so I took it to a trusted Ford mechanic and did a complete front end inspection. Lower front control arms are toast. I made another appointment to have the Lithia mechanic look at it, showed him what was wrong according to my Ford inspection and still Lithia refused to honor their 60 day warranty. They wanted to keep the car overnight and look closer at it, I agreed. The next day they called to come get the car and said it does not need the control arms replaced. When I picked my car up I was shocked, literally shocked at what had been done to my body and paint. They had chipped the drverside pillar and rear fender to include numerous scratches on the Door sill. Also two passenger side door dents with paint damage. It is on the style line of the door and will be expensive to fix. Lithia ask me to return again after all of this and they would this time take car of this whole matter. When I arrived they only wanted to sell me a different car. Give me $5000 less for the car I had just bought and me end up paying 5000 more for a car on their lot. They told me they were going to sell my car to auction. Unreal all of this. On bright note though, I did finally get my warranty money back.....After 3 months. More

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Nick was the man. Great salesman. He was kind, patient, and even drove the car to my house for me after I purchased the new car because I didn’t know anyone in town ye Great salesman. He was kind, patient, and even drove the car to my house for me after I purchased the new car because I didn’t know anyone in town yet. More

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We didn't have Brian berg but Mike rappaport and he was great! Love the car and his patience. We will definitely refer others to this company. great! Love the car and his patience. We will definitely refer others to this company. More

by CHERRYPRICEPALMER Verified Customer Verified Customer

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David was great he knew a lot about the Tacomas I was there for. And I never felt pressured to make a deal. Evan the sales manager was great too. Once we agreed on the deal John from finance completed th there for. And I never felt pressured to make a deal. Evan the sales manager was great too. Once we agreed on the deal John from finance completed the deal. Top notch dealership I saved a ton compared to CA dealerships. More

by WILLIAMSDEREKS17 Verified Customer Verified Customer

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Josh and Greg were Amazing. No hassle or stress buying this car. We will be back to lithia Toyota in the future. No hassle or stress buying this car. We will be back to lithia Toyota in the future. More

by Jcrouch428 Verified Customer Verified Customer

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Awesome car buying experience! Charles was great to work with, made everything easy, and had an excellent knowledge of the car we bought. And they worked hard to make the car ready Charles was great to work with, made everything easy, and had an excellent knowledge of the car we bought. And they worked hard to make the car ready the same day it was delivered, just in time to use for our road trip that weekend! More

by NONE3 Verified Customer Verified Customer

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I wasn’t sure if I would be able to even afford a car that day or at least find something in my budget but Luis helped me find a great car and they made a great deal with me. I didn’t even think I could that day or at least find something in my budget but Luis helped me find a great car and they made a great deal with me. I didn’t even think I could get such a nice car More

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Toyota Medford Dealership is very accomodating and will assist you in answering all of ypur inquiries that about purchasing a new car and they gave me the best deal and apr for the 2023 RAV 4 XLE Premium t assist you in answering all of ypur inquiries that about purchasing a new car and they gave me the best deal and apr for the 2023 RAV 4 XLE Premium that I purchased. Mr. Steve Kahae, Mr. Chad Soares and the financial officer who assisted me (Sorry I forgit his name, I just remembered that he is half filipino 😊) and of course the entire team were very approchable, friendly, kind and well knowledgeable about their job expertise 🎉👌 Thumbs up to all the team of Toyota Medford Dealership 👍👏🎉 Keep it up 🙏👏❤️ More

by Cathy Verified Customer Verified Customer

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