John Ruper
John Ruper at Ken Ganley Ford Parma

John Ruper | Page 13

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
370 Reviews
4.7

370 Reviews

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370 Reviews of John Ruper

January 21, 2025

Dealership Rating
Employee Rating

The dealer ship did a good job on following my initial inquiry through Edmonds with follow ups and scheduling for a visit. My sales rep, Pam, did a nice job of working up good deal for the Ranger on More

by djackett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Pam and our team were able to help, and we hope to see you again!

January 10, 2025

Dealership Rating
Employee Rating

I traded in my 2022 Ford Bronco for a brand new Bronco & I love it! Easy, smooth process! John, Austin & Tracy were all great! Also, Madelyn helped me set up my Ford Pass & Mike filled it with gas. Everyone More

by Jodylynn13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2025

Ken Ganley Ford Parma responded

Jody, Thank you so much for your excellent review! We are so glad that John, Austin, Madelyn, and Tracy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 03, 2025

Dealership Rating
Employee Rating

John is rude and ignorant if you call with problems never even met the jerk. When it came to leasing there were no offers for wear and tear on the leased vehicle, i was told they could not raise payment so n More

by TRICIAMOORE23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Morgan Gallagher, Nick Feruito , Mike LaScola

Jan 05, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 30, 2024

Dealership Rating
Employee Rating

I had a really good experience. They were very helpful. Also made the process very easy. More

by SMSMITHMARTIALARTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike LaScola

Dec 31, 2024

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

December 29, 2024

Dealership Rating
Employee Rating

I bought my 2017 Fusion from another dealer but the sales people at Ganley were very pleasant and gave me a great deal on my new Edge. Can't say enough on how Pam Koglman took the time to make sure we un More

by prkuhn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

Dec 31, 2024

Ken Ganley Ford Parma responded

Thank you, Paul! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Jan 01, 2025

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 18, 2024

Dealership Rating
Employee Rating

Austin accomplished what he said he would do for me and he did, and I bought my truck and pleased with it More

by NAVYFAMILY9X
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Tracy Sapienza, Jeremy Watson , Alicia Jeffery

Dec 19, 2024

Ken Ganley Ford Parma responded

It's great to hear that Austin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Dec 21, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 12, 2024

Dealership Rating
Employee Rating

We have a great experience with Fernando. He helps us with all the questions and concerns. We have a great experience. I'm happy with my Ford Bronco Sport. The transaction wa easy-going proc More

by maguie20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Fernando Rodriguez

Dec 13, 2024

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Fernando can do to assist you, please do not hesitate to let us know. We are always happy to help! Congratulations on your new Bronco!

December 11, 2024

Dealership Rating
Employee Rating

Had an excellent experience. Love the car so far. It’s a Ford Explorer used. 2023 More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Madelyn Vega

Dec 11, 2024

Ken Ganley Ford Parma responded

Thank you, Matt, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

December 03, 2024

Dealership Rating
Employee Rating

Best car buying experience ever! ! Bubba and John made the entire process easy, fast and enjoyable. I am going to be recommending them to all my friends and family. More

by Julia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Chris 'Bubba" Andrade

Dec 03, 2024

Ken Ganley Ford Parma responded

Thank you, Julia, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Bubba and John, and we look forward to working with you again.

November 18, 2024

Dealership Rating
Employee Rating

Ganley Ford did an exceptional job from start to finish. I highly recommend the entire staff. Everyone exceeded expectations. More

by OCCHY01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito

Nov 18, 2024

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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