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Lester Glenn Chevrolet responded

Hi Equi18nox, We're truly sorry to hear about the frustrating experience you had with your recent visit! We understand how important clear communication and attention to detail are, and it's disappointing that we fell short. Please know that our management team has already addressed this with our advisors to ensure clearer instructions are given to customers! We’re also taking steps to prevent this from happening again, including speaking with our technicians about the issues you mentioned. Your feedback is invaluable, and we’re committed to making things right. We hope you’ll give us another chance to provide the service you deserve. Happy Driving, The Lester Glenn Chevrolet Team

Lester Glenn Chevrolet responded

Hi Namgim, Thank you for your fantastic review! We're delighted to hear that you had a great experience with our team and that Luke was friendly and helpful. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Chevrolet Team

Lester Glenn Chevrolet responded

Hi Nuccistrash, Thank you for your enthusiastic feedback! It's wonderful to hear that Ryan provided you with excellent service and that you love your new Chevy! We appreciate your loyalty and are thrilled to know Ryan was there to help you out! If you need anything else, don't hesitate to reach out! Happy Driving, The Lester Glenn Chevrolet Team

Lester Glenn Chevrolet responded

Hi mariellespero, Thank you for your kind words! We're thrilled you had an amazing experience with Drew and our team! Providing understandable and efficient customer service is what we strive for, and we're delighted that we could meet your expectations! We look forward to welcoming you back, and thank you for your recommendation! If you ever need anything else, don't hesitate to reach out! Happy Driving, The Lester Glenn Chevrolet Team

Lester Glenn Chevrolet responded

Hey Michael, Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great car-buying experience at our dealership. Customer satisfaction is our top priority, and we're glad we could meet your expectations! We look forward to assisting you with your future vehicle needs whenever you're ready to return. If you have any questions or need further assistance in the meantime, feel free to reach out! Happy Driving, The Lester Glenn Chevrolet Team

Lester Glenn Chevrolet responded

Hi fcutter, Thank you for your kind words! We're delighted to hear that you always have a great experience with us! Your recommendation means a lot to us, and we're thrilled to know that you find our service and sales departments worthy of praise. If you ever need anything else or have more feedback to share, don't hesitate to reach out. Enjoy your day, and thanks for choosing us! Happy Driving, The Lester Glenn Chevrolet Team

Lester Glenn Chevrolet responded

Hi lips08731, Thanks for your loyalty and kind words about Tye! We're delighted to hear that Tye is an outstanding salesperson, and we appreciate the trust you've placed in him for all your car purchases at Lester Glenn since 2011! Your continued support means a lot to us, and we're honored to be your dealership of choice! If there's anything specific you enjoy about working with us or if you have more feedback to share, feel free to let us know! We're here for all your automotive needs! Happy Driving, The Lester Glenn Chevrolet Team

Lester Glenn Chevrolet responded

Hi TYNISHACLARKE, Thank you for your positive review! We're thrilled to hear that Leo was fantastic, patient, honest, and understanding of your circumstances! It's great that he worked hard to ensure your satisfaction! We appreciate your loyalty to us and your recommendation of our services. If there's anything more you'd like to share or if you have further questions, feel free to reach out. We value your feedback and your continued business! Happy Driving, The Lester Glenn Chevrolet Team

Lester Glenn Chevrolet responded

Hi james.strasko, Thank you for your 5-star review! We're thrilled to hear that you had a no-pressure experience with our knowledgeable team who ensured you were comfortable with the price of the vehicle! If there's anything else you need or if you have more stories to share, feel free to reach out. We appreciate your positive feedback! Happy Driving, The Lester Glenn Chevrolet Team

Lester Glenn Chevrolet responded

Hi Tracey.brooks417, Thank you for sharing your experience with Leo! It's great to hear that Leo was down-to-earth and made the process easy and smooth for you. The appreciation you've expressed is a testament to the excellent service you received. If you have any more feedback or need further assistance in the future, feel free to reach out. Enjoy your new car! Best Regards, The Lester Glenn Chevrolet Team