Jon Higgins
Jon Higgins at Toyota of Scranton

Jon Higgins | Page 8

Service Advisor

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
4.7
78 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

9 yrs, 2 mos

Languages Spoken

English English

4.7

78 Reviews

Write a Review

78 Reviews of Jon Higgins

April 23, 2024

Dealership Rating
Employee Rating

Jonathan very helpful and friendly. Sincere in the way he speaks to you and what he is conveying. A+ for his service! More

by JENNRN2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Toyota of Scranton responded

Hello JENNRN2007, Thank you for taking the time to share your feedback with us. We're glad to hear that Jonathan provided helpful and friendly service during your visit. It's wonderful to know that you found him sincere in his communication. We appreciate your positive comments about Jonathan's service, and we'll be sure to pass along your kind words to him. At Toyota of Scranton, we strive for excellence in customer service, and feedback like yours helps us to continuously improve. If there's anything else we can do to enhance your experience in the future or if you have any suggestions for us, please don't hesitate to reach out. Thank you for choosing Toyota of Scranton. Best regards, The Toyota of Scranton Team

April 18, 2024

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Employee Rating

Always very helpful, they take care of your needs, are honest with you, respectfully always a good experience More

by EVILMAMAHUBBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Toyota of Scranton responded

EVILMAMAHUBBA, Thank you so much for your kind words and positive feedback! We're thrilled to hear that you always have a good experience with us at Toyota of Scranton. Ensuring our customers' needs are met with honesty and respect is always our top priority. We appreciate your trust and look forward to serving you again in the future. Drive safely! Warm regards, Service Team Toyota of Scranton

April 15, 2024

Dealership Rating
Employee Rating

Great service, always very accommodating. Wait time was not too bad, and the offers provided always help keep purchases within my budget. More

by MCOLIN86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Toyota of Scranton responded

Dear MCOLIN86, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our service and that our team was accommodating to your needs. We understand that your time is valuable, so we're pleased that the wait time met your expectations. It's fantastic to know that our offers were able to help you stay within your budget. We strive to provide our customers with quality service and competitive pricing, and we're glad to see that reflected in your feedback. We look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Toyota of Scranton Team

April 10, 2024

Dealership Rating
Employee Rating

Always great service when bringing my vehicle in for inspection. This last visit was even offered a cup of coffee when I pulled in to register for my appointment. - very nice. More

by MARKHIRKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Toyota of Scranton responded

Dear Mark Hirko, Thank you for your kind review! We're delighted to hear that you consistently receive great service when bringing your vehicle in for inspection at Toyota of Scranton. It's wonderful to know that our team's hospitality, like offering you a cup of coffee during your appointment registration, has added to your positive experience. We appreciate your loyalty and trust in us to take care of your vehicle needs. Should you have any questions or need assistance in the future, please feel free to reach out. We look forward to serving you again! Best regards, Service Team Toyota of Scranton

April 09, 2024

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Employee Rating

Nice people, very friendly and accomodating. Facility is clean and spacious. Service is very good. More

by KHIGHHOUSE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie McNair, Kacie Greico , Alan Aimer, Kevin Morrow

Apr 09, 2024

Toyota of Scranton responded

Dear KHIGHHOUSE49, Thank you so much for taking the time to share your positive experience with us at Toyota of Scranton. We're thrilled to hear that you found our team to be friendly and accommodating, and that you were satisfied with the cleanliness and spaciousness of our facility. Providing excellent service is our top priority, so it's great to know that you found our service to be very good. We truly appreciate your feedback and your business. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards, Service Team Toyota of Scranton

April 01, 2024

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Employee Rating

Best car dealership experience I've ever had. .. definitely going to be keeping my business here exclusively in the future More

by DKELLY0003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Kirkpatrick, Richard LaRussa, Jammie Marcen, Brian Cloud, Tara Perri, David Grieco , Alan Aimer, Justin Cheverez, Kevin Morrow

Apr 02, 2024

Toyota of Scranton responded

Thank you so much for taking the time to share your wonderful experience with us, DKELLY0003! We are thrilled to hear that your visit to Toyota of Scranton was the best car dealership experience you've ever had. Providing exceptional service and creating a positive environment for our customers is our top priority, and we're delighted to know that we've succeeded in earning your future business. We look forward to serving you again and continuing to exceed your expectations. If you ever need anything in the future, please don't hesitate to reach out. Thanks again for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

March 29, 2024

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Employee Rating

The staff is fantastic , willing to help and answer any questions or concerns you have , so far I've had an amazing experience! More

by Desiree(:
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: james Brown , Justin Cheverez, Kevin Morrow

Mar 31, 2024

Toyota of Scranton responded

Dear Desiree(:, Thank you so much for your kind words and positive feedback! We're thrilled to hear that you've had an amazing experience with the staff at Toyota of Scranton. Providing exceptional customer service and ensuring that all your questions and concerns are addressed is our top priority. We're here to help make your experience as smooth and enjoyable as possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to continuing to serve you. Thanks again for choosing Toyota of Scranton! Best regards, The Toyota of Scranton Team

March 27, 2024

Dealership Rating
Employee Rating

Very good and reliable service. I would recommend a Toyota of Scranton to others. Prompt service. More

by STPHNSAKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Toyota of Scranton responded

Dear STPHNSAKS, Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good and reliable service experience at Toyota of Scranton. Providing prompt and dependable service is a top priority for us, and we're glad to see that reflected in your feedback. Your recommendation means a lot to us, and we truly appreciate your trust in our dealership. Should you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to assist you every step of the way. Thanks again for choosing Toyota of Scranton, and we look forward to serving you again in the future! Best regards, Service Team Toyota of Scranton

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