Jonathan Kumar | Page 4

I can see why the BMW Store is the 2023 Dealer of the Year! Jonathan is a wonderful sales representative and made my purchase experience a pleasure and very easy. I love my "new" 2021 BMW 530i xDrive! Year! Jonathan is a wonderful sales representative and made my purchase experience a pleasure and very easy. I love my "new" 2021 BMW 530i xDrive! Great attention to detail, excellent customer service, and follow-up. Jemar was also wonderful to work with in your finance department and Susan was also great in your tech delivery department. Everyone was very nice and professional. I loved when I picked my car up in the show room and there was the extra special touch of the red bow on my car! Thank you. More

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Paul was great and they made everything easy. Definitely highly recommend seeing them if you are in the market. Definitely highly recommend seeing them if you are in the market. More

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I had a fantastic experience at the BMW Store. I purchased an i4 in August 2023. I had an incredibly positive experience across the board. Jonathan Kumar was my salesperson and he did a great job I purchased an i4 in August 2023. I had an incredibly positive experience across the board. Jonathan Kumar was my salesperson and he did a great job—always communicating with me, answering my many questions and never pressuring. Susan explained all the technology to me in a simple and easy-to-understand way. Finally, Eric in Finance helped me structure the purchase in the best way for me, which was much appreciated. Each person I met was genuinely nice and supportive. Highly recommend! More

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Great purchase experience at The BMW Store in Cincinnati. Worked with Jonathan Kumar to order an X3M...lapse time between order placement to delivery was about 5 weeks. The whole process was low pressure and Worked with Jonathan Kumar to order an X3M...lapse time between order placement to delivery was about 5 weeks. The whole process was low pressure and enjoyable. Jonathan was very knowledgeable and provided option advice during the vehicle order process. Jonathan was very responsive to email questions (even after business hours) and thorough in providing answers. Finance through BMW was very transparent NO HIDDEN/SURPRISE FEES/NO ADM...the number they quote you at day one of the process remained unchanged. Highly recommend Jonathan and The BMW Store for your next purchase. More

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Can’t say enough about the people working there, how helpful they are. Their availability, kindness and expertise. Not much to say about the car as it is perfect. Would tell everyone I know to go the helpful they are. Their availability, kindness and expertise. Not much to say about the car as it is perfect. Would tell everyone I know to go there. Very satisfied. More

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Jonathan Kumar created a very positive experience - great dialogue, answered all questions, shared information freely and at the right level and place. My expectations were exceeded and I would recommend th dialogue, answered all questions, shared information freely and at the right level and place. My expectations were exceeded and I would recommend this experience. More

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Awesome service and follow up . They stay on top till the delivery of the car and follow up They stay on top till the delivery of the car and follow up More

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Jonathan was very kind, understanding, and personable. I will definitely be working with him for any future car purchases. His responses were quick and he was very knowledgeable. Jonathan made the whole c I will definitely be working with him for any future car purchases. His responses were quick and he was very knowledgeable. Jonathan made the whole car buying processes enjoyable. The BMW store also helped make the process easy and quick. They took time to make sure I felt important and valued. Their customer service is exceptional and I loved the gift bag I received after my car purchase. More

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Spoke with Jonathan over the phone about an i4 lease. He was extremely helpful and knowledgeable about the features of the i4. He was extremely helpful and knowledgeable about the features of the i4. More

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Jonathan at The BMW Store was very accommodating and professional the entire time during my purchase, from the test drive to driving it off the lot. There were no difficulties negotiating the best optio professional the entire time during my purchase, from the test drive to driving it off the lot. There were no difficulties negotiating the best options for getting into my new vehicle. More

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