Jonathan Mercedes

Never in my life have I had a more pleasant and HONEST buying experience. I was treated respectfully and never made to feel forced into buying anything. I was lucky enough to work with Jonathan Mercedes buying experience. I was treated respectfully and never made to feel forced into buying anything. I was lucky enough to work with Jonathan Mercedes, one of the Sales Managers, and he was able to put me in the car I wanted at a BETTER THAN EXPECTED price, with nearly immediate delivery. I know this sounds too good to be true but it is. Jonathan and I transacted business via text, email, and phone and all I had to do was show up and drive away. REALLY. I cannot recommend this dealership enough if you are in the market for an Acura. They make you feel like you, as a customer, are more important than profit. Because of that feeling I left with is the reason that we will continue to be customers. More

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The dealership, my sales rep Alex and finance manager handled the deal with professionalism and worked out the deal I wanted for the new car and my trade in. They were transparent and fair throughout the handled the deal with professionalism and worked out the deal I wanted for the new car and my trade in. They were transparent and fair throughout the process. Finance went through all the final numbers for the sale and made sure I understood everything before I left. I was also able to leave with the car the same day. The instructional session I had with the tech was helpful and professional. I also left some important documents in my trade in by accident and they were kind enough to let me know 2 days after I bought the new car instead of discarding them. Definitely had a good experience at the dealership. More

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Anthony gave me a great deal on my new car. Made the transition to the new car effortless on my part. Everyone there is professional and wonderfully nice! Fabulous experience! Made the transition to the new car effortless on my part. Everyone there is professional and wonderfully nice! Fabulous experience! More

by CINDYZUCKER Verified Customer Verified Customer

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Sometimes the car shopping experience can be overwhelming and stressful, but am glad I bought my MDX at Rallye Acura. My salesperson Danny Park was attentive, patient, transparent, and all around a great gu and stressful, but am glad I bought my MDX at Rallye Acura. My salesperson Danny Park was attentive, patient, transparent, and all around a great guy. With Danny, the relationship didn't end when I bought the car and when it is time for my next vehicle, he will be my first stop. Also grateful to the larger team who are making my buyer experience a great one, including Jonathan, Joe, Chad and Robert. I look forward to continuing to service my Acura vehicles at Rallye! More

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Had an awesome experience at Rallye Acura. From the moment I walked in Thomas listened carefully to what I was looking for and guided me through several options. I really appreciated how knowl From the moment I walked in Thomas listened carefully to what I was looking for and guided me through several options. I really appreciated how knowledgeable he was about the different models and features. The buying process was smooth. It was one of the easiest and most pleasant car-buying experiences I’ve had. Jonathan and Robert were also very helpful it really felt like a team effort, and I appreciated the friendly environment. More

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The car purchasing experience at Rallye Acura was excellent. Alex Castrillon was informative and patient with us throughout the process. We highly recommend! excellent. Alex Castrillon was informative and patient with us throughout the process. We highly recommend! More

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Your staff gave us exceptional customer service and we appreciated that’s the reason we have become ACURA customers for the last 7 to 8 years. appreciated that’s the reason we have become ACURA customers for the last 7 to 8 years. More

by DAVIDB7533 Verified Customer Verified Customer

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Robert is a true mathematician and was able to work a deal that I wholeheartedly felt was in my best interest. Robert is truly an asset to Rallye. deal that I wholeheartedly felt was in my best interest. Robert is truly an asset to Rallye. More

by ANTHONY.L.DAVIS Verified Customer Verified Customer

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I have-nothing to say about this dealership Unfortunately, I didn’t have a good experience with the sales person or the person explained the car Unfortunately, I didn’t have a good experience with the sales person or the person explained the car More

by 1NYREALTY Verified Customer Verified Customer

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After seeing that my pre owned RDX had a chip in the windshield glass and there were cracks and deep scratches in the bumper before I drove the car off the lot, Danny the salesman said not to worry, we windshield glass and there were cracks and deep scratches in the bumper before I drove the car off the lot, Danny the salesman said not to worry, we will replace both items. Upon my return Abid called in the Asst. Mgr. Jonathan, to try and go back on doing the repairs. The Asst. Mgr, Jonathan agreeded on replacing the windshield and said no to the bumper replacement. A 30 minute arguement followed. How insulting and uprofessional. Then and only then did the Asst.MGR - Jonathan agree to replace the bumper. I was confronted with this is a pre owned CAR, What Do You Expect !!! This is my 3rd RDX, two at Rallye. AND MY LAST AT Rallye. I will go to Anthony at Acura in Huntington wher I am treated with courtesy and respect. More

by GGOLDMA2 Verified Customer Verified Customer

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