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Jonathan Stein
Jonathan Stein | Page 4
Service Advisor
Russ Darrow Honda
10851 W Metro Auto Mall
Milwaukee, WI 53224
197 Reviews
Dealership Experience
8 yrs, 2 mos
Industry Experience
20 yrs, 7 mos
197 Reviews
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197 Reviews of Jonathan Stein
December 25, 2025
First time serviced at Russ Darrow and very poor experience with customer service. Oil change, tire rotation, and fluid changes at 9:15, I didn't leave until 12:00. I saw my car waiting outside done experience with customer service. Oil change, tire rotation, and fluid changes at 9:15, I didn't leave until 12:00. I saw my car waiting outside done, when I went looking for Jon, I found him sitting with my keys on his desk. Then he tells me they didn't replacement the fluids which took an additional 30 mins. Very disappointed with the lack of communication and customer service. More
by e.grober
Verified CustomerNovember 14, 2025
No pressure and very smooth. everyone I saw was professional respectful and kind. Recommend dealer everyone I saw was professional respectful and kind. Recommend dealer More
by K
Other Employees Tagged: Lesia Matthis, Gerald Johnson, Bobby Ljubich
October 31, 2025
It was my first visit to this service department and I was very pleased on how quickly I was able to get the car serviced. Jon my contact person was very helpful and explained everything that would happen was very pleased on how quickly I was able to get the car serviced. Jon my contact person was very helpful and explained everything that would happen. My car was done faster then I expected and I’m happy with the repair. More
by Alma.mol21
October 20, 2025
I have financed/leased my last 5 vehicles from this dealership due to the salesperson and the attentiveness, and customer service/care of the staff. They always create a memorable and easy process for dealership due to the salesperson and the attentiveness, and customer service/care of the staff. They always create a memorable and easy process for the purchase of a car. More
by robertc
Other Employees Tagged: George Matthews, Lesia Matthis, AL COBB, Jay Malkowski, Bobby Ljubich
October 13, 2025
I got my car in and got it taken care of thank yo taking out time of being patient and looking over everything to make sure it’s all all right out time of being patient and looking over everything to make sure it’s all all right More
by bfriends62
Other Employees Tagged: Aleiah Brown, Adriana Perez
October 10, 2025
Always a pleasure. Service writers always great. Works always fast. Can’t ever complain. Always what I need! Service writers always great. Works always fast. Can’t ever complain. Always what I need! More
by ekexpress22
Other Employees Tagged: Jay Malkowski, Rachel Aguilar, Adriana Perez, Maddie Wojciechowski , Christopher Berger
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