Jordan Farmer
Jordan Farmer at Crest Volvo Cars

Jordan Farmer

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
215 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

21 yrs, 10 mos

Languages Spoken

English English

4.9

215 Reviews

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215 Reviews of Jordan Farmer

October 30, 2025

Dealership Rating
Employee Rating

Great overall experience. Would highly recommend and would purchase from them again in the future. More

by brandycudd02
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

October 30, 2025

Dealership Rating
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The team has always been great and super fast. More words to meet your minimum. More

by morgan.miller2012
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 30, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your experience with us. We are delighted to hear that our team has consistently provided you with great service and quick turnaround times. Your recognition of our commitment to efficiency and quality care means so much to us. We truly appreciate your continued trust and look forward to serving you with the same level of excellence in the future.

October 29, 2025

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Always the best service and pleasant people. Never had to return to have something redone. More

by DBAUER3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 30, 2025

Crest Volvo Cars responded

Thank you for sharing your wonderful experience with us. It truly means the world to hear that you consistently receive excellent service from our team. We take great pride in knowing that our staff creates such a positive atmosphere for you during every visit. Your confidence in our work quality is something we value deeply, and we appreciate that you can trust us to get things right the first time. Reviews like yours motivate our entire team to continue delivering the exceptional service experience that our customers deserve.

October 26, 2025

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Our experience with Crest Volvo Cars was excellent. This is our second car purchase from Crest in the last 8.5 years. Great service over the years and our love for the XC90 were the driving forces fo More

by Kathy R
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Billy Delgado , Skye Warner - Delivery

Oct 29, 2025

Crest Volvo Cars responded

We are elated to hear about your wonderful experience with our team, Kathy! It means so much to us that you chose to return for your second vehicle purchase. Your loyalty and trust in our dealership truly touches our hearts. We're thrilled that your passion for the XC90 brought you back to us, and we're honored that our consistent service over the years played a role in your decision. It's wonderful to know that every team member you worked with - from our service department through sales, financing, and delivery - provided the friendly and professional experience you deserved. Your feedback about feeling genuinely cared for throughout the process reflects exactly what we strive to achieve with every customer interaction. Thank you for taking the time to share your positive experience and for being such a valued part of our community.

October 16, 2025

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I love the friendliness of the staff team members, and the ease and speed of service when coming into the service department. Team members are always helpful even when I do not have an appointment. More

by MEGANA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 21, 2025

Crest Volvo Cars responded

We deeply cherish your wonderful feedback about our team's welcoming approach and the efficient service you receive in our department. Your recognition of our staff members' helpfulness, especially when accommodating walk-in visits, truly means a lot to us at Crest Volvo Cars. We are delighted that you consistently experience the quick and smooth service we strive to provide. Your positive experience reflects our commitment to making every visit convenient and pleasant for our valued customers.

October 16, 2025

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Always great service. I am helped immediately and followed up with promptly on any updates. Makes life easy knowing I can come in with anything and be helped with quick re More

by RMLAU03
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2025

Crest Volvo Cars responded

We deeply cherish your wonderful feedback about the exceptional service you receive at Crest Volvo Cars. It means everything to us to know that you feel supported right away and that our team keeps you informed with timely updates throughout the process. We understand how valuable it is to have a trusted place where you can bring any concern and receive swift solutions. Your confidence in our ability to handle your needs efficiently and remove those worries from your mind truly motivates our entire team to continue delivering the outstanding experience you deserve.

October 01, 2025

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This was our 4 Volvo that we bought from Crest, and the experience was excellent. Sam and Nick were super great! The service dept is one of the reasons we keep coming back! We love Jordan! Thanks! More

by don91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Lambert, Sam Hilou

Oct 02, 2025

Crest Volvo Cars responded

Thank you for your review and for being such a loyal customer! It means the world to us that this is your fourth Volvo purchase with us. We're thrilled to hear that your experience was excellent once again. Your kind words about our team members are truly appreciated - we're fortunate to have dedicated professionals who consistently deliver outstanding service. It's wonderful to know that our service department continues to be a key reason you choose to return to us. Your loyalty and trust over multiple vehicle purchases demonstrate the strong relationship we've built together. We look forward to serving you for many years to come!

October 01, 2025

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Thanks for the great service, really appreciate on working on the feedback and turning around quickly. More

by anujkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our service team. Your feedback about our quick turnaround time means a great deal to us, and we truly value customers like you who take the time to share their thoughts. At Crest Volvo Cars, we work hard to provide exceptional service and responsiveness to all our customers. Thank you for choosing us and for recognizing our team's dedication to addressing your needs promptly.

October 01, 2025

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Employee Rating

Excellent Customer Service, as usual! I always work directly with Jordan Farmer, who is the best of the best...my reason for continuing with Crest Volvo. Additionally, the entire team is More

by donnajhewett
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are thrilled to hear that you consistently experience outstanding service with us. Your continued trust means everything to us. It's fantastic to know that Jordan provides you with exceptional care and expertise that keeps you coming back. We're also delighted that our entire team consistently delivers the friendly, efficient, and helpful service you deserve. Your loyalty and positive experience reflect exactly what we strive to achieve every day.

September 29, 2025

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Employee Rating

Crest Volvo offers Excellent customer service. Jordan was very responsive and professional in handling my customer service business. More

by COLLINS4COLLINS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 29, 2025

Crest Volvo Cars responded

We are happy to hear about your positive experience with our customer service team. Your feedback about receiving responsive and professional service means a great deal to us at Crest Volvo Cars. We take pride in ensuring our customers feel valued and well-cared for throughout their experience with us. Thank you for taking the time to share your thoughts about the outstanding service you received.

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