Jose Teran | Page 17

Great service provided, got all my service done for my car done at a great time. Look forward visiting again. car done at a great time. Look forward visiting again. More

by YORTUNO19 Verified Customer Verified Customer

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Ainsley is truly an amazing advisor. Couldn’t be more grateful to lease with Big Star Cadillac. I’m always in and out!!! The coffee is also really good 😊 Couldn’t be more grateful to lease with Big Star Cadillac. I’m always in and out!!! The coffee is also really good 😊 More

by rebejones303 Verified Customer Verified Customer

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Clean facility, professional, courteous, semi-prompt but timely, and more. Highly recommended them to the world without hesitation timely, and more. Highly recommended them to the world without hesitation More

by maugustus890 Verified Customer Verified Customer

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Great excellent communication about what was needed took great care to take care of my needs work was done rapidly thanks great care to take care of my needs work was done rapidly thanks More

by gjulie915 Verified Customer Verified Customer

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I brought in my vehicle for service and had to pre purchase wiper blades because they were out of stock. It has been over a week since my purchase and have not heard if my wipers are in stock. Communi purchase wiper blades because they were out of stock. It has been over a week since my purchase and have not heard if my wipers are in stock. Communication with the dealership needs improvement. This is not the first time I have had issues with them communicating. More

by BRANDY Verified Customer Verified Customer

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Great customer service. Service performed in a timely manner. Great concierge service. Always receive updates Service performed in a timely manner. Great concierge service. Always receive updates More

by WNSEGURA Verified Customer Verified Customer

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Karah was not my service advisor, Jose was. Great customer service provided by Jose. He kept me informed on my car service. Great customer service provided by Jose. He kept me informed on my car service. More

by WNSEGURA Verified Customer Verified Customer

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Jose was excellent. The concierge was exception. Awesome vehicle loner. Wife was pleased. So I’m happy. Thank you again! Gary M The concierge was exception. Awesome vehicle loner. Wife was pleased. So I’m happy. Thank you again! Gary M More

by Fastbreakusa Verified Customer Verified Customer

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Customer satisfaction is first and foremost the number one concern. The customer service is the main concern. one concern. The customer service is the main concern. More

by YHTHOMAS2014 Verified Customer Verified Customer

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Every step of my experience here has been negative outside of the guy that tried to sell me maintenance packages. My oil change process has been a complete unorganized pain every time I’ve been here. outside of the guy that tried to sell me maintenance packages. My oil change process has been a complete unorganized pain every time I’ve been here. My saleswoman was impatient, high pressure and off putting. I’m a mother to special needs children and my own mother with Alzheimer’s. My time is more than a little precious. Every second I’ve wasted at your dealership has infuriated me to the point that I’ve already traded in my car purchase and gone back to Mercedes, where I’m actually treated with respect of my time I and everyone deserves. I’ll never buy another Cadillac again. More

by tianna1 Verified Customer Verified Customer

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