Joseph Callipare | Page 7

Price wasn’t what was advertised. Poor service department. Car breaks still work properly. I don’t think it is normal for brakes to squeak. Poor service department. Car breaks still work properly. I don’t think it is normal for brakes to squeak. More

by paulwmcdonough Verified Customer Verified Customer

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Best customer service ever I will hardly recommend very nice and clean the salesman is the best nice and clean the salesman is the best More

by aixarentas Verified Customer Verified Customer

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Excellent customer service which made the purchase a pleasant experience. We were well taken care of and everything was explained to our satisfaction. pleasant experience. We were well taken care of and everything was explained to our satisfaction. More

by juliomu Verified Customer Verified Customer

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We ordered our BMW X5 today! ! Joe Callipare was fantastic! Great communication! Managers, Alan Mazur and David Thedo were also fantastic! Very professional team! This was th ! Joe Callipare was fantastic! Great communication! Managers, Alan Mazur and David Thedo were also fantastic! Very professional team! This was the easiest, LEAST stressful car buying experience we have ever had. Everyone was great. They were truthful and upfront. No shenanigans, no number playing, straightforward, honest, and very nice. Really only wanted to make us happy and gain our business. They gave us a good price for our trade-in. It was not the highest offer we received, but it was fair. The trade was also very easy. We agreed on everything via texting and a phone call. We drove the 2 hours to the dealership and turned in our car on the agreed upon day. All the paperwork was ready when we arrived. It was exactly as we had discussed. Joe had us download the BMW app so we can see what is happening with the new build. He had a Genius pop in to give us some info regarding the emails from BMW and the app. He will keep in touch throughout the process. I still cannot believe how very smooth the process went from the time Joe called until the deposit was made. Now just to wait until our new car arrives! Thank you for a seamless transaction! More

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The entire experience was great. The Ferman team was easy to deal with, professional and keep me informed throughout the process. The Ferman team was easy to deal with, professional and keep me informed throughout the process. More

by jcutillo1 Verified Customer Verified Customer

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thank you again for everything and your patience/professionalism were outstanding!!! The customer service is the main reason I keep buying BMW! BJ and Kyle as well as the General Manager patience/professionalism were outstanding!!! The customer service is the main reason I keep buying BMW! BJ and Kyle as well as the General Manager of Ferman’s BMW stood behind the car and the customer! Huge thank you! More

by cmgray60 Verified Customer Verified Customer

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Super nice people and very reliable. My favorite person to go to is Roy or BJ My favorite person to go to is Roy or BJ More

by Andrew Klingel Verified Customer Verified Customer

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Fantastic to buy a car from. Very easy and very honest. I greatly appreciated being abele to fly in and drive the car home. Very easy and very honest. I greatly appreciated being abele to fly in and drive the car home. More

by shaneomac130 Verified Customer Verified Customer

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Great service, speedy financials, I was so happy to be in and out with in an hour! The guys made sure to go over details of my last minute questions and even show me many options for financing. I left feelin and out with in an hour! The guys made sure to go over details of my last minute questions and even show me many options for financing. I left feeling taken care of! More

by Faith Lee Verified Customer Verified Customer

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My service advisor Sal did a great job helping me through a difficult situation. He is very responsive and always responds to inquiries quickly. a difficult situation. He is very responsive and always responds to inquiries quickly. More

by christiersj22 Verified Customer Verified Customer

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