Joseph Callipare | Page 7

Super easy buying experience and delivery. Did everything online and pick up service was great. Did everything online and pick up service was great. More

by tvandermeulen Verified Customer Verified Customer

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I chose to purchase a second BMW in part because of the service department. I always receive great service when I bring my car in. service department. I always receive great service when I bring my car in. More

by kb Verified Customer Verified Customer

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Excellent experience all around and super easy deal from negotiations to delivery. Would buy from them again. negotiations to delivery. Would buy from them again. More

by Steve F Verified Customer Verified Customer

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This dealership was very friendly, efficient, and provided excellent customer service. I never felt pressured or rushed. provided excellent customer service. I never felt pressured or rushed. More

by robertb Verified Customer Verified Customer

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Pleasantly surprised by the value given on my trade in. Got the car I wanted & walked away getting money back. Sales was helpful & knowledgeable. 2nd vehicle I have purchased at Ferman BMW. Got the car I wanted & walked away getting money back. Sales was helpful & knowledgeable. 2nd vehicle I have purchased at Ferman BMW. More

by popmatt34 Verified Customer Verified Customer

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Price wasn’t what was advertised. Poor service department. Car breaks still work properly. I don’t think it is normal for brakes to squeak. Poor service department. Car breaks still work properly. I don’t think it is normal for brakes to squeak. More

by paulwmcdonough Verified Customer Verified Customer

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Best customer service ever I will hardly recommend very nice and clean the salesman is the best nice and clean the salesman is the best More

by aixarentas Verified Customer Verified Customer

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Excellent customer service which made the purchase a pleasant experience. We were well taken care of and everything was explained to our satisfaction. pleasant experience. We were well taken care of and everything was explained to our satisfaction. More

by juliomu Verified Customer Verified Customer

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We ordered our BMW X5 today! ! Joe Callipare was fantastic! Great communication! Managers, Alan Mazur and David Thedo were also fantastic! Very professional team! This was th ! Joe Callipare was fantastic! Great communication! Managers, Alan Mazur and David Thedo were also fantastic! Very professional team! This was the easiest, LEAST stressful car buying experience we have ever had. Everyone was great. They were truthful and upfront. No shenanigans, no number playing, straightforward, honest, and very nice. Really only wanted to make us happy and gain our business. They gave us a good price for our trade-in. It was not the highest offer we received, but it was fair. The trade was also very easy. We agreed on everything via texting and a phone call. We drove the 2 hours to the dealership and turned in our car on the agreed upon day. All the paperwork was ready when we arrived. It was exactly as we had discussed. Joe had us download the BMW app so we can see what is happening with the new build. He had a Genius pop in to give us some info regarding the emails from BMW and the app. He will keep in touch throughout the process. I still cannot believe how very smooth the process went from the time Joe called until the deposit was made. Now just to wait until our new car arrives! Thank you for a seamless transaction! More

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The entire experience was great. The Ferman team was easy to deal with, professional and keep me informed throughout the process. The Ferman team was easy to deal with, professional and keep me informed throughout the process. More

by jcutillo1 Verified Customer Verified Customer

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