Joseph Mistretta
Joseph Mistretta at Sarant Cadillac
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Joseph Mistretta | Page 10

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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4.8
1,003 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

Dealership Experience

27 yrs

Industry Experience

45 yrs

Specialties & Trainings

Cadillac Certified

4.8

1,003 Reviews

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1003 Reviews of Joseph Mistretta

May 23, 2023

Dealership Rating
Employee Rating

Shirk responsibility, fail to solve the problem, prevaricate and fool customers, no professional ethics at all! More

by cris
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Recommend Dealer
No
May 24, 2023

Sarant Cadillac responded

Cris, thank you for your feedback and we’re sorry to hear that we did not meet your expectations. We wish to discuss this further and hopefully you will give us another chance. Please reach out to our Customer Experience Manager, Joyia Roper at jroper@sarantcadillac.com as we would like to discuss this matter further.

May 20, 2023

Dealership Rating
Employee Rating

I’d just like to say how incredibly caring the people in Sarant Cadillac are every time I take my car for service. I took my car for an oil change the other day. Tony, not only took care of that for me but More

by SOGOLEH
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

May 21, 2023

Sarant Cadillac responded

We’re so glad to hear that! Here at Sarant Cadillac, we strive to treat customers with the honest, informative care they deserve. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

May 14, 2023

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As usual, the service dept. was polite, courteous, and eager to please. It is always a pleasure to bring my car here More

by DOCKRINSKY
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

May 16, 2023

Sarant Cadillac responded

We're glad to hear you found our staff was kind and helpful! Feel free to reach out to us if you need anything else. Have a wonderful day.

May 14, 2023

Dealership Rating
Employee Rating

As usual, the service dept. was polite, courteous, and eager to please. It is always a pleasure to bring my car here More

by DOCKRINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

May 16, 2023

Sarant Cadillac responded

We're glad to hear you found our staff was kind and helpful! Feel free to reach out to us if you need anything else. Have a wonderful day.

May 10, 2023

Dealership Rating
Employee Rating

Great experince with this Sarant Cadilla Service Dept. G. Maldonado & J. Mistretta were very professional. Thank you for a good experience. More

by cruz21105
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gerson Maldonado

May 11, 2023

Sarant Cadillac responded

We appreciate the kind words! This is what we strive for here at Sarant Cadillac! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

May 08, 2023

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Employee Rating

No issue with the dealership, my issue is with Cadillac and how they handle repairs More

by COOKIE2102
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Recommend Dealer
Yes

Other Employees Tagged: Darlene Bonilla, Tony DiGuiseppe , Gerson Maldonado

May 09, 2023

Sarant Cadillac responded

Thank you for the 5 Stars! We appreciate the positive review. However, we’re sorry you had an issue with Cadillac. We would like to discuss this further to see if we might be of assistance. Please reach out to Joyia Roper our Customer Experience Manager at jroper@sarantcadillac.com, she will be more than happy to speak with you.

May 05, 2023

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Employee Rating

What a pleasure to deal with. Car was serviced quickly and washed when finished. People I dealt with were super nice. Highly recommend this dealership. They should all be run li More

by David2u
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

May 08, 2023

Sarant Cadillac responded

Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Sarant Cadillac.

April 29, 2023

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Employee Rating

The loaner car was perfect and I didn’t mind the delay for the repair More

by DUNN2GO
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

May 01, 2023

Sarant Cadillac responded

Thank you. for taking the time to let us know how we did. We hope you have a great day!

April 28, 2023

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Employee Rating

Service Department is always helpful and gets the job done fast and efficiently. Escalade was repaired and washed and they picked me up at home to get back to the dealership. More

by RICH1981
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

May 01, 2023

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Sarant Cadillac, and we hope to see you again.

April 26, 2023

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Employee Rating

The management and sales team are top notch, the service dept always gets me in and out fast. More

by TRACYD29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 27, 2023

Sarant Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance in the future. Take care!

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